Drivers/Hardware :: Pressing Eject Button On Laptop DVD Drive Locks Up OS
Sep 7, 2015
When I press the physical eject button on my laptops DVD drive Windows 10 completely locks up. Tray doesn't open either. Frozen cursor, ctrl alt del does nothing. I have to force a shutdown by holding the power button down. Going to My PC, right clicking the drive and selecting eject does work though. ASUS K65DE running Windows 10 Enterprise, clean install several months ago. Almost never use the optical drive so only just noticed this recently. Other than this Windows runs normally and the drive is usable. Device manager shows nothing out of the ordinary. Worked fine in Windows 8.1. Stock Windows supplied drivers used on all hardware.
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Nov 8, 2015
I have an Acer laptop, bought in November, 2014 and about 6 months ago, I tried using the CD drive for the first time.It opened but it didn't read the disc.Now, I tried opening it and the button won't work and choosing Eject says: 'An error occured ejecting :G ' I tried uninstalling the driver and rebooting, trying to open by button while starting the laptop, etc. Nothing worked! What can I do? I really want to play GTA V
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Aug 4, 2015
So, last week I upgraded my Toshiba L850-161 from Windows 7 to 10. Since the upgrade my laptop now starts up as soon as the lid is lifted, without me pressing the power button to start the computer. I am shutting the computer down via the start menu.
I thought this problem may be caused by the fast Start-Up in Windows 10, but my friend also uses this feature on his laptop but he still needs to press the power button to start-up.
I then did some research and found the Panel Open - Power On software included by Toshiba. I checked to see if this was activated but it was disabled by default.
I'm a bit stuck here. According to my settings my laptop shouldn't start when the panel is opened, but it does, and I don't want it to. I'd rather start my laptop the old-fashioned way - with the power button.
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Sep 24, 2015
I have a windows 10 upgrade from day one and today it said that my upgrade is ready and that i should "click here to schedule an upgrade" but all it did was to bring me back to the "notify my when ready" screen.
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Aug 19, 2015
I have a problem with Cortana not opening after pressing the mic button on the taskbar and "Hey Cortana" does not work also. This is a clean install of windows 10 on a Lenovo laptop, I had no problems with Cortana before.
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Aug 14, 2015
Every time I click on Safely Remove Hardware and then Eject I am told that the drive is still in use and to close any windows it is using, but every time I already did. The thumb drive doesn't automatically open a window when inserted the way it did in Windows 8 so there is no thumb drive window to close. Only the document I was working on and then saved to it. But I close that window and it still says the drive is in use. The only way I have been able to safely eject it is to turn off the pc and then remove it.
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Mar 15, 2016
There is no icon in the hidden icons area in Windows 10 that allows one to safely eject an SD drive. I have an SD drive inserted in my computer and have uploaded the files I want to upload and now I want to remove the SD card without corrupting or destroying the files on it. How does one do this safely?
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Nov 28, 2015
I just received my MSI laptop with Windows 10 and I'm still feeling around on how to use the new OS (upgraded from Windows 7). I plugged in my ext. HDD and something popped up asking something along the lines of "What do you want to do with this?". I was like "Okay, everything's going fine so far."
The problem came when I wanted to eject my HDD though. I couldn't find the icon in the little notifications area with the arrow. I couldn't eject the HDD from "This PC" either. In the end, I just unplugged it, since there wasn't anything too important on it.
I've tried enabling "Quick Removal" in the device manager, but that checkbox doesn't even show up. Instead, it's replaced with the "Write-caching policy" options. I've also tried turning the notifications on in the taskbar, but that doesn't work either. I turned on task manager, safely eject..., and location, but none of them show up. I've restarted my computer as well.
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Oct 26, 2015
Is it only me or has Microsoft removed this bubble, which always popped up when you could eject a device? In Windows 10 I never see it. This makes the Safe Eject function hard to use - I never know, whether I now can unplug the device or if I can't.
When the device is used currently, then there is an according error message - which is absolutely fine.
But when there is no such error, I am left back clueless as to whether ejecting now worked or if it just did not work. It would be great, to at least get any feedback then...
Has the "You can unplug now" notice been removed? Or is this some kind of bug, which only I am having?
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Dec 10, 2015
Is there any way to remove eject from my internal drives. Windows 10
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Jul 30, 2015
I recently upgraded Windows 8.1 to Windows 10.0. I have tried reinstalling Synaptics, removing and uninstalling Synaptics, disabling palmcheck, but it wouldn't work. It's annoying when you are playing a game that requires moving while pressing keys on your keyboard. I also have Synaptics 7.5 (19.0.10). The only way I can move my mouse while pressing any key is pressing (any key) + shift.
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Dec 5, 2015
Dell Inspiron 5000 series, brand new
Originally the DVD drive would not show at all in File Explorer, despite Device Manager recognising, drivers up to date, etc. Dell diagnostics reported various feedback ranging from perfectly ok (SupportAssist, on-line smart diagnostic quick test) to failing some tests (on-line optical drive tests) and requiring attention (sadly, the attention it suggested I use was a 'fix' tool on the Microsoft website that would not run on Windows 10 operating platform so I have not been able to persue further)
Things improved a little after downloading and installing all of the urgent and recommended Dell updates, plus installing all of the Windows updates. Now the laptop shows the drive in File Explorer, and occasionally media is recognised and even played. For example, inserting an audio CD into the drive immediately after booting up will run autoplay and the tracks are displayed as expected in File Explorer.
However, subsequent CDs (or any other media) are not recognised. The drive 'acts' like it should (led goes on, whirring sound made, etc) but nothing happens. File Explorer displays whatever the previous media contents were.
So for example, if I insert an audio CD with 10 tracks immediately after booting, the CD will autoplay and the 10 tracks will display in File Explorer. Everything seems fine. If I then eject this CD, and put in an audio CD with 5 tracks, File Explorer will continue to display the 10 tracks from the first CD. The new CD wont autoplay. Its basically not recognised.
This is quite frustrating because it means I have to reboot every time I want to change media.
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Mar 10, 2015
I've noticed an interesting fact while i was working with few usb's . Windows 10 , at least mine cannot eject usb's no matter if you just plugged it in , safe eject doesn't work . There is a message coming up "this device is currently in use close all programs...."
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Oct 6, 2015
Even without any flash drives connected to my PC, it still displays this. Didn't happen when I was back in Windows 7.
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Oct 27, 2015
hard disk of a laptop with windows 10 used as external USB drive to another laptop and it workded but there are some problems that display is poor and shows windows is not activated but in my previous samsung laptop it was activated when i downloaded it freely from Microsoft. Other things are going smoothly till now.
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Nov 23, 2015
Can get start screen with girl jogging. However often the Windows 10 icon at bottom left hand corner does not respond. If I click on Explorer icon get message "Explorer.EXE element not found". Cannot turn my laptop off except by holding down power button which causes other problems.
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Dec 26, 2015
I am trying to set up our server which we have on my sisters new laptop. when I go to 'map network drive' and click 'browse' the server called 'BGE-B-NAS' doesn't appear on the list. I have tried multiple times and nothing seems to be working. I also tried to type it in manually but it just said that 'windows cannot access BGE-B-NASCompanydata'. Is it to do with the fact that this is a laptop and it is using the wifi instead of being wired?
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Sep 2, 2015
My computer was upgraded to win 10 pro 64-bit from win 7 pro using the media creation tool on a lenovo b40-30 laptop. I havent used it in two weeks. The power button lights up but nothing is on the screen. I dont think the hard drive light is on (the can symbol light.) Not even the bios shows up (the lenovo logo).
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Oct 18, 2015
My laptop doesn't boot because OS is on E: drive instead of C: drive
When I try to boot it up (it somehow boots up as windows 8.1 instead of my OS windows 10), it gives a BSoD and shows the error code 0xc000021a. I created a bootable USB drive with windows 10 pro on it, but it shows my OS as windows 8.1 instead of 10, and it doesn't allow me to restore or do a startup repair, because they both fail.
Booting up:
Repair shows windows 8.1 instead of 10:
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Oct 10, 2015
So my C: Drive has been acting up lately, with barely enough space to stay alive. I tried to take some space off the D: Drive, which has 240 GB of unused space, and add it to the C: Drive using Disk Management. But when I shrink the D: Drive and Right Click on C: Drive the Extend Volume button is Greyed Out! I think this is happening because the Free Space is not adjacent to the C: Drive.
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Sep 9, 2015
When I was running Windows 7, my system had a small solid state C drive that did not have enough space for windows 10 upgrade. I got a larger 2TB regular hard disk and used the manufacturer's software to clone the old Windows-7 SSD C drive to the new 2TB and then upgraded to Windows 10.
Now under windows 10, when go into defrag, the C Drive shows as a Solid State drive and of course windows does not want to optimize it.
The new drive definitely is not SSD. I assume somehow that setting was cloned from the old disk.
Is there either a way to change the C drive to a regular "hard disk drive" or force windows to defrag what it thinks is a SSD?
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Jan 14, 2016
Problem: When I click on my H: drive or try to access it from the command line, it gives me an access denied error. However, all of the applications that I have installed on that drive run without issue. So, there is some access there. (See attached images. The first shows the hard drive state in diskmanager and in windows explorer. The second image shows the minecrafter launcher profile (that it is stored in H: and the application running, proving that there is some access.
System: Home built PC: (C:) 240GB SSD for OS, (E:) 1TB HDD for file storage and backup, (H:) 1TB HDD for large applications and video editing files. All drives are Simple, Basic, and none have encryption. All use the SATA connectors.
Process: I had Windows 7 Home 64 bit with, among many other things, Comodo Internet Security, Virtualbox, ImageDisk.
During the upgrade process, I noticed that Windows 10, during the upgrade, ran the file system check and fix "problems" on the H: drive.
(Side note) Having forgotten to uninstall Comodo before the upgrade, I did not have network after the upgrade. The fix was non-trivial as I had to use a second computer to download the unofficial comodo uninstaller. Reboot. Uninstall the network devices. Reboot. And once Windows 10 was up and running, it reinstalled the network devices and the network was available.
Still, whether before or after the Comodo uninstall and reinstall, the uninstall of ImageDisk, or the uninstall of the Virtualbox network device, I have no access to the H: drive.
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Apr 14, 2016
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
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Jan 9, 2016
Pen Drive and external hard drive keep getting errors! So I select to fix the problem scandrive recommended scan and repair. But there's never anything wrong with them it reports! And it takes ages to scan it takes 10-15 minutes for 32GB pen drive. Windows 7 Pro done it in a flash! Anything I can do about it.
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Oct 24, 2015
I have just set up a mirror drive(software RAID1) and want to change the drive letter. I am getting a message "The parameter is incorrect". I am wondering if I am stuck with the one assigned when the mirror drive was set up.
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Mar 18, 2016
How do you eject an SD card from Windows 10?
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