Drivers/Hardware :: Random Audio Stuttering And Mouse Freezing With Normal Use?
Jan 16, 2016
my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.
I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.
I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.
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Oct 31, 2015
Today, I upgraded my Toshiba Laptop to Windows 10, it was previously windows 8 but the computer was windows 7 default. My sound was working fine until I installed Windows 10..I upgraded to Win10 and I played a youtube video and I hear choppy glitchy like sounds few once in a while.. How do I stop it from chopping out? My brother has the same computer as me and he upgraded, his doesn't make the choppy sound. I tried with his headphones in my computer, it still occurred. How do I stop it from chopping out?
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Feb 10, 2016
i ran latencymon and did a trace, but am unsure how to procede
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Jul 30, 2015
My mouse stutters and freezes and jumps around when at 4k at 60 Hz and certain windows flash too. and the mouse is squished and stretched. but if i leave all settings the same and switch to 30 Hz everything works fine.
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Aug 27, 2015
I have just upgraded to windows 10 the other day. I am running an Acer Aspire Notebook R3-471T, Intel HD 4400 Series, i5-4210U @ 1.7GHz 2.40GHz, 6GB Ram. So after i upgraded to win 10, i downloaded auto detect driver update from acer and intel. I updated all my drivers and then i downloaded some games. Apparently every 4-5 secs mouse freezes for a fraction then goes back to normal. I can't play anything because every 5 seconds my mouse (therefore the gameplay) freezes. I didn't have this problem on win 8.1.
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Nov 27, 2015
My Desktop computer has been having issues with games constantly stuttering and occasionally crashing for what seems like no reason. There are error logs reported on Event Viewer for the crashes but no information that I can see related to the stuttering.
I can only describe this stuttering as a sudden drop of FPS to 0 with sound glitches and then back up in a second or 2 working fine. Other instances of this happening can also be a drop of FPS to around 20 with sound glitching out much more and for a longer period of time. The sound glitching I refer to sounds like a something being constantly repeated over itself so for example instead of "Hi" it would sound like "Hihihihihihihihihihihi". It may also be worth mentioning that I have a external sound card installed on my system, a SoundBlaster Zx.
The crashes I refer to happen instantaneously and I have not been able to explain them whatsoever. In the event viewer I have noticed with games Fallout 4 and CS:GO they appear with the application error event 1000. fallout 4 refers themselves as the faulting module and CS:GO refers to a Nvidia process called "Nvd3dum.dll" (See Screens Below)
Since these issues has shown up I have replaced my PSU and my RAM to see if that would change anything. The specific PSU and RAM I got is a Corsair RM850 and a 16GB set (2X8GB) of Crucial Ballistix Sport. These changes have done nothing to alleviate the issues I have been experiencing. I have also attempted to unplug all HDDs and SSDs as well as reseat all components of my Desktop. I have reinstalled windows 10 multiple times using a USB flash drive. I have attempted Reinstalling GPU Drivers (Nvidia) and tweaking Graphics settings using the NVIDIA control panel. None of my attempts to fix have worked thus far.
Most of the fixes I have tried are related to the error 0xc0000005, which appears in the event previously mentioned above, but I am not the most savvy when it comes to more in depth analysis and repairs.
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Aug 14, 2015
This started happening the same day I upgraded from 8.1, but it went away. Suddenly it's come back worse than it ever was. I've tried uninstalling my Realtek drivers and rebooting and I've tried changing the sample rate. No change. I can't listen to music, watch videos, play games without the audio stuttering.
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Feb 10, 2016
Since yesterday im having this issue, my mouse starts lagging and beeping and i cant do anything else at the pc, the keyboard still works but if i turn the pc off or try to restart nothing happens, i need to to press the reset button
Is something like this video i found at internet [URL].....
I don`t know if is realted but yesterday i installed the new update at windows update My windows version is the 1511 (10586.122) and my mouse is a Corsair M65 RGB.
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Oct 23, 2015
I have a new PC that I built and i'll include the parts at the end. I'm running Windows 10 Pro Insider Preview. Eval copy. Build 10565. This machine randomly freezes on me(No BSOD) and I haven't been able to figure out the cause. It does not matter what i'm doing whether it be, browsing the web, downloading driver packages, checking email.. etc. I feel that i'm experienced enough to figure these things out with 3 years of troubleshooting experience, A+ certified and i'm a SQL dev.
[Code]
Right now I only have 1 23" Dell Monitor hooked up to DVI because I wasn't sure if it was the other 2 causing the graphics card to freeze up.
HARTSDESKTOP-Fri_10_23_2015_115241_01.zip
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Feb 23, 2016
WHEA_UNCORRECTABLE_ERROR - Dumps and specs below. My system temps seem to be fine so I don't think high temps to be a root cause.
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Mar 22, 2016
Error shown is Video_TDR_Failure (NVLDDMKM.SYS). I got that BSOD only one time, every other time the VGA just started stuttering gradually, eventually coming into a halt and then a forced reboot.
I'm pretty sure this was caused by one of the update that Microsoft forces me to install because these kind of problems have never happened before, which you can see here [URL] ...
IMO I think it's because of KB3141032. I could be wrong though
And here's the minidump file: [URL] ...
A clean install of the newest driver doesn't work either.
Right now I've just uninstalled the newest Nvidia driver that I installed in a panic and reversed back to 355.98 (cleaned with DDU) but the damned problem still persists.
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Feb 10, 2016
Two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.
I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.
I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen.
I'm attaching the zip file required.
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Aug 23, 2015
Recently I've been on Windows 10 Pro x64 bit, I did a clean install after the free upgrade and loving 10 so far..
I've been playing tons of my regular games.. Battlefield 4, ArmA 3/ ArmA 2 DayZ Mod ( OverPoch ) , Insurgency, etc.. mostly FPS and survival games.. lately in ArmA 2 I've been getting this lag/freezing and the audio will be like robotic till the freeze stops and the game runs like normal again..
this happens throughout play sessions in ArmA 2 DayZ mod and has happened like once or twice in Battlefield 4 but hasn't really happened again in awhile.. I'm trying to see if there is a fix to this or if it's just an ArmA issue or Windows 10 and ArmA compatibility issue..
My Specs:
Windows 10 Pro x64 bit - Clean install
MSI GTX 970 4gb OC
i7 4770k 3.50GHz
MSI B85-G41 PC Mate(MS-7850)
111GB ADATA SSD S510 120GB (SSD) - for My OS
465GB Western Digital WDC WD5000AAKS-00UU3A0 (SATA) - Programs
1863GB Seagate ST2000DM001-1CH164 (SATA) - Games
16gb DDR3 ram
1000w PSU
I have updated my onboard sound drivers ( Realtek) to the very latest along with my chipset..
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Oct 26, 2015
I have a problem with my mouse. For some reason, my razer mouse keeps freezing when I'm using it. I can use it for maybe 30 seconds, and it will cut out in 10 seconds, and then come back. I have used this mouse in about 2 years without a problem, but it started occurring about 10 days ago. I don't know if the mouse is broken, or if it's installed incorrectly.
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Mar 10, 2016
I've recently had an issue where sometimes on waking my computer the mouse is barely responsive and is super laggy. The cursor will move but really slowly and I am not allowed to click on anything. The keyboard is able to get me through the password screen and navigate responsively. When I go to restart the computer using keyboard commands, the restart logo will spin and spin and spin and I ultimately have to hard shut down. When the computer starts up, everything is fine. I've tried unplugging and re-plugging in the mouse and the mouse completely shuts off and no lights are on.
Specs etc.
G910 Keyboard
G500s Mouse (Using the most up to date drivers).
Windows 10
i7-4970k
16GB DDR3 Ram
Nvidia Geforce 970
My only suspect is it's an issue with the Logitech software, but I've never had this happen before and googling hasn't turned up anything similar to what is happening.
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Sep 16, 2015
I've been having an issue with my sound were it starts stuttering after some time for no reason. I've downloaded LatencyMon and it showed me that wdf01000.sys goes over 50ms after a couple of hours while ACPI.sys can go higher than 1ms. They both got high DPC with wdf driver going off the scale.
So obviously the culprit is wdf01000 driver. I wanted to know if there is a way to found out which program or hardware uses this driver? Using trial and error method i've found out that it is probably a software program called LCDHost which displays temperatures, weather, loads and other settings on my g19s keyboard LCD screen but its kinda hard to believe that it would cause this issue.
Also i couldn't find out what ACPI.sys does besides being related to power management or bios. I've got a warning number 15 in my windows event log saying that BIOS is trying to access EC embedded controller and an error 56 related to "Application Popup" which mentions ACPI. I don't think that ACPI.sys is causing any issues but it is the second highest latency culprit.
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Sep 1, 2015
I have this weird issue that started when I upgraded to Windows 10. Whenever I open a program or in some cases an explorer window my mouse will freeze up for about half a second, as if the hard drive is bottle necked very briefly. I have two drives in my laptop, an SSD and a regular 750 GB hard drive. My mouse will freeze regardless of the drive that the program that is being opened is located on. This also occurs with a few specific explorer and Windows related tasks.
For example, when closing the task manager or emptying the recycling bin, the mouse does this freezing action, and while this is not a super serious issue it is rather irritating and sometimes the mouse will freeze even if there is no warrant for it. I could be simply browsing the web and it will lock up for a second. Looking at the task manager, there the HDD activity only goes up to 40-50% in some cases, so it is very annoying since there seems to be no apparent cause for this behaviour.
I have no reason to believe my drives are failing since they both check out just fine in benchmark and diagnostic programs such as AS SSD, CrystalDiskInfo and HDTune, I'm just really eager to know what could cause these mini mouse freezes. I don't believe it's a total system lock up since I could be playing music in the background and the music won't stop playing.
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Aug 3, 2015
At first everything seemed fine. Everything was working, I only needed to upgrade the VGA driver. I have a xonar D1 card with uni-xonar which worked immediately.
Than when I listened to music I noticed clicking and stuttering which got really horrible after while.
Talked about it on hydrogenaudio: Clicking, stuttering after upgrade to Windows 10 - Hydrogenaudio Forums
I clean installed VGA, updated the LAN driver, re-installed xonar. Things improved but they still suck. Clicking is still a regular occurrence.
I checked latency when LAN and the soundcard was disabled but latency still sucked:
Since I was using the very same hardware for years without these issues and I have doubts that several hardware or their drivers suddenly started misbehaving I'm guessing it might be an issue in win10 itself.
I attached the latest measurements. (screenshots and report) The worst values still belong to the same as the first time: VGA, soundcard, LAN, USB, ntoskernel
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Aug 14, 2015
I just switch from windows 8.1 to 10 and now I get the audio "beep" when I am using my touchpad. When the mouse moves and it lags an audio beep sounds. Turning off the audio stops the sound and when playing a video, the audio from the video is not affected. Was not happening when I was on Windows 8.1.
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Oct 15, 2015
I saw threads about people complaining that their audio and mouse is lagging, but in my case, it happens when I download something with bittorrent or when I'm installing something.
on Win 8.1 and Win 7 I have no problems playing games while something is downloading in the background, now on Win 10 64bit I can't even normally play music either on youtube or on windows media player.
Hard disk usage is hardly 40% and starts cutting, and cpu is not more than 60%.. But when I download something from Bittorrent or when i'm installing, a process named "System Interrupted" pops up in Task Manager and consumes CPU(10%-20%).
My audio is realtek, and it is updated (22-09-2015) and so is my graphic card and everything else. I saw that process "System Interrupted" is usually visible when there is a driver problem.
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Oct 14, 2015
I have had this issue for only a couple of days now. I've tried uninstalling/reinstalling the drivers for the mouse, sound card, and headset, which still hasn't worked. I've seen other sites talking about an "Intel Technologies Access Services" which isn't showing up in my task manager or services (I'm assuming that's a good thing). I guess I'm just not exactly sure what else to try at this point.
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Jul 30, 2015
Updated my Win 7 Pro x64 computer last night to Windows 10. Now can't click on the start menu items or really any windows menu. Some other random things won't accept a left click either. Chrome seems to respond just fine but not firefox. I'm puzzled. I have a Razer Naga 2014 but tried a Cheap little logitech mouse with same results. I also logged into my machine Via team viewer from work and left click still doesn't work on things.
I'd be totally fine doing a fresh install but not sure of the procedure yet to have it activate without installing windows 7 first then doing the upgrade again.
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Jul 17, 2015
I'm using build 10240, and in the first install, it installed the Realtek audio drivers.
The problem with these drivers is that they completely mess up the sound in my headphones.
Anyways, I've tried : Uninstalling the audio manager in control panelDeleting the oem#.infUninstalling the drivers in Device Manager
None of these work. When I uninstall it, the driver is just reinstalled when my computer reboots.
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Mar 5, 2016
so before I wiped my entire PC the sound was working flawlessly - I would use the audio inputs for the Razer Blackwidow Chroma and it would work perfectly.Since the reset however, no sound has been discoverable, I get a red x on my speaker, and it says "No audio drivers installed" on "Playback Devices" I have tried putting my headphones in every audio jack on my PC (front, back and keyboard) and it still isn't picking my headphones up, I have installed the latest drivers and still no joy.
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Aug 25, 2015
I installed windows 10 for my Asus laptop(which was running windows 8.1 pro and the mic worked perfectly) , and the microphone just doesn't work. I tried to install the latest win 10 drivers for Via, and that didn't work. Are there any fixes for this problem, or am I just out of luck?
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