Drivers/Hardware :: Sound Cuts Out Every Few Minutes Since Upgrading?
Dec 7, 2015
Whenever i'm watching anything in "films and tv" or what was previously windows media player the sound cuts out every minute or so for about 3-4 seconds. I tried watching my shows on a newly downloaded version of VLC and the sound still cuts out. I've tried adjust the Hz in speaker properties but that doesn't work.
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Sep 7, 2015
Since installing Windows 10, the sound will cut out every so often, usually while watching a video on YouTube or I've downloaded. If I reboot the sound works. I notice that I can't left click on the the task bar when this happens. To reboot I need to right click on the Start button. I tried updating the drivers (Connexant Smart Audio HD) but they were up to date.
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Aug 1, 2015
I updated Windows 10 the day after it was released, and all was going fine, until the sound just cut off as I was watching a video. I have zero sound coming out off my speakers, or the PC when I plugged my headphones directly into the green port on the back of my PC's motherboard. I've tried everything from updating drivers to different connected devices, but I can't find the problem or how to fix it. I've tried updating the sound drivers for Windows 10, but it hasn't fixed anything. It's not like the sound didn't work when I updated, it was working with Windows 10 until it just cut off, and hasn't come back on since.
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Oct 20, 2015
I upgraded my HP laptop from Windows 7 to Windows 10. Since then I've noticed a strange problem with the sound. It will cut out without warning--if I'm watching a video on YouTube the sound will cut out midway through but the video keeps playing. Or sometimes the video also freezes. iTunes will not play music or video at all when this happens. Restarting the computer will fix the problem, but it happens almost every day and I'd rather find some way to keep it from happening again.
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Aug 14, 2015
I'm having a myriad of issues after upgrading to Windows 10. I'll list them below along with what i've already done to resolve:
- Computer won't shut down.
Someone told me to disable something with the Gigabyte process on the Motherboard, didn't work. I click on shut down and the computer restarts instead.
- No sound except EXTREMELY low sound on headphones.
I've already tried installing the Windows 10 Realtek HD drivers but nothing seems to work. Eventually I somehow got the headphones to play sounds but is is incredibly low even fully maxed out. All devices show that they are "working" correctly. Also, when I test it, I can see the green bar moving as if sound is playing, but no sound in any speakers / headphones I hook to the computer comes out.
- Less important issue but the "search" bar in the bottom doesnt ever return any results, ever. It just sits there indefinitely.
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Aug 6, 2015
No matter what I do, after I upgraded to Windows 10 today my computer keeps getting a blue screen of death.
I ran a memory diagnostic, but it said nothing was wrong.
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Aug 23, 2015
i got a H97 gaming 3 gigabyte MB and i get a sound (like a robot) on windows 10 after a few minutes of gaming or watching a movie , if i switch my headset (HS40 raptor) to another USB it works fine for a few minutes then the sound becomes weird again.
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Mar 15, 2016
Quite simply after updating to Windows 10 I've have had no sound on my computer for months now and don't know what to do. I've updated drivers like 12 times and I still don't get any sound and it's annoying having to put headphones in all the time. I have an Alienware and the crappy part is that I'd only had it a couple weeks before it happened. It happend right after the update so I'm guessing it has to do with something on the OS.
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Dec 23, 2015
The Conexant HD Audio Sound Driver was replace by High Definition Audio Device after i update to Windows 10 Home Version 1511 from 1011
Now if i want to plug my earphones to the left side of the computer where the audio jack socket is located the sound does not transfer to my earphones except i will change the default sound device from speakers to headphones.
How can i set it to automatically when i plugin my headphones/earphones/external speaker automatically transfer the sound to this device without changing the settings?
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Oct 16, 2015
I just bought this sound card and installed drivers for Windows 10. (and a crapton of bloatware with UI of Win XP media player...)
Everything works well except one thing: when I change the sound (or mute) I don't see Windows 10 volume bar. I mean these:
The sound itself changes, but there is no indicator. Is there a way to fix that?
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Aug 24, 2015
There is no sound output in my sony vaio laptop after upgrading to windows 10.
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Jan 26, 2015
I just installed the most recent windows 10 tech preview last night; but my sound blaster pci express sound card did not get installed correctly or something because i am getting no sound at all. I roll everything back to the old setup.
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Mar 6, 2016
I just upgraded to Windows 10 on my Lenovo ThinkPad. I like the new features but it seems something is "blocking" my internet connection. After reboot, I can access the internet for a couple of minutes before the connection is lost again.
I am still connected to my wireless network. All ping requests fail. ipconfig/release -> ipconfig/renew does not restore the connection.
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Nov 6, 2015
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
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Dec 4, 2015
I have a desktop PC with Core i3 and 4GB RAM.
I have Logitech G400 mouse. Recently it has started acting extremely odd on startup or when the pc is woken up from sleep. The mouse will not respond for a period of 30 seconds to 5 minutes each time. The optical red sensor is turned on but the cursor just won't move and I have to wait till it decided to respond.
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Aug 29, 2015
Upgraded old laptop (HP Pavilion dv2225) to WinX and everything works except for sound. Device Manger (Win key+ X) shows no missing drivers for sound. Used to play AoK under Win 7.
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Feb 10, 2016
I connect my USB 3.0 external hard drive to my laptop and it works but after a few minutes of not using it the disk stops spinning and when I to use it again my computer locks up and after 30-60 seconds it disconnects and reconnects some times. Else I have to pull it out. If I use the drive without a to long pause in between it work perfectly fine but as soon as the drive stop spinning and has to spin up that is where it happened. that feature in the power options turn on where the power to usb does not turn off.
I will look to see it I can change the hard drive shutdown time in properties.
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Sep 1, 2015
Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....
And then it said there was no boot drive. So I went into BIOS (originally I couldn't get into that... I had to put a Windows 7 boot disk into the dvd rom to even have that option) and there is no SSD and no HDD. Now when I restart it without the boot disk in the dvdrom it says, "Restart and select proper boot device". Too bad I can't. I wish I could. I unplugged the SSD and HDD and put them into a really old PC I have... It didn't recognize them. BUT... Then I took the HDD out of the really old PC and plugged it into the newer one... And it wasn't recognized there even though it's good on the other one.
Also, when I plugged in two external HDDs, they were both visible. I couldn't boot up with them, of course, but they were there in BIOS. My PC still powers on perfectly fine. I've taken the CMOS out to reset any misremembered settings there. I've set BIOS to default, played with settings, gone back to default, etc. I've configured my SATA to Raid, AHCI, and IDE. All serial ATA ports read as empty, even though they're not. I've plugged my SSD into different ports, used different cables, etc.
The only thing different about anything is that a few days prior to this, I took a plunge of curiosity and upgraded to Windows 10. I usually wait at least a year before upgrading OS's to give time for all bugs to work their way out, but for some reason I didn't this time. One lovely day my computer randomly wouldn't read my SSD. Then it stopped reading my HDD. It wouldn't read a good HDD from another computer but the other computer wouldn't read either the SSD or the HDD from the first computer. It would read external HDDs but not boot from them.
It'd make sense if my SSD and HDD just died for no reason and were bad (but why would one die and then the other a few minutes later?) but if that's the case, why won't my PC read the old HDD from another PC that I know works? Likewise, it'd make sense if my newer PC just wasn't reading any drives and they were actually both fine, but then why would it read external HDD's and why wouldn't the SSD and HDD show up on my old PC? (It's old AF... Maybe that's why?)
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Dec 8, 2015
I just purchased a recertified Asus Q302LA 2 in 1 convertible 13.3" Laptop which came with Windows 8 installed. When I upgraded to Windows 10, shortly after I got it, the Bluetooth would not function. It did function with the Windows 8.
On the "System Information" page I found at System Summary>Components>Storage>Problem Devices, this entry: Microsoft Bluetooth Enumerator LE Device
BTHMS_BTHLE9&d0f185d&0&0
This device cannot start.
I also found when double clicking on Microsoft Bluetooth Enumerator LE in the Device Manager, and getting the "Properties" box; an entry for "Device Status" under the "General" tab that says: This device cannot start (Code 10) STATUS_DEVICE_POWER_FAILURE
Also, under the "Events" tab in the "Properties" box there is an entry under "Information" that says:
Device BTHMS_BTHLE9&d0f185d&0&0 requires further installation.
I have checked for driver updates and there were none. There is no "Bluetooth" icon in the "Action Center" sidebar, instead there is a "Connect" icon, but I cannot connect my bluetooth headphones or a bluetooth keyboard. Just get the message "No Devices Found".
I have the only two services for "Bluetooth" on the Services page "running" with "Automatic" start. I did not find an entry for the Microsoft Bluetooth Enumerator LE.
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Sep 20, 2015
My external hard disks , and one MP3 player (all USB devices) are no longer recognized, nor appear on "This PC", after I upgraded my Windows 8.1 to Windows 10 OS. Other devices, such as my Android phone USB connection still works well. I made sure that the "Automatic download of driver software for devices" is turned on in the Device Installation Setup.
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Aug 7, 2015
I cannot find the DVD R/W drive on my desktop. I cannot play CDs nor DVDs.
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Oct 20, 2015
My DVD drive worked fine in Win7, and still works fine if I boot from it, but since upgrading to Win10 I can't access any disk in it. File Explorer "sees" my G drive, but when I want to look at a disk it tells me to insert a disk. Device manager told me that my drive was a virtual clone drive, so I removed it and deleted the driver, and now I don't see any optical drives. I can't find the model number of the LG drive, so I can't download a suitable driver.
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Nov 10, 2015
The Camera worked fine on my tablet which was earlier on Windows 8.1. But, after updating to Windows 10 Home, it gives me an error - Make sure your camera is connected and not being used by another app. I tried the following :-
1. Updated the app.
2. Turned Windows Firewall off.
3. Tried disabling and enabling the Camera - OV2680.
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Aug 8, 2015
Lost audio on HP DV6700 laptop since upgrading to Windows 10. Ihave removed sound device from device manager and reinstalled, have replaced driver with previously saved W7 driver....still nothing, not even the windows system sounds, critical battery etc.... All seems eps ok except this.....saw a post that says the sound is integrated with the graphic card, but the graphic card now has a windows 10 driver from nvidea.....maybe should downgrade GPU with W7 driver...
Just tried the idea of setting frequency to 16bit 9600 but I received no sound output error box....then went to enhancements settings where it has bass etc etc settings, was disabled so enabled it without choosing any option..then went back to frequency and changed it to default, which is 24 bit 19200....then was told not supported by this device but then miraculously it worked....now have all sound restored windows music everything...not sure if still have windows 7 driver...it is MS 2008... really scared to update the driver as it is all now working....not sure how I fixed it though, was it one particular action ? or a combination...?
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Sep 19, 2015
Since I upgrade to Windows 10 (coming from 8.1) in my friend's Dell Optiplex 3011 All-In-One computer, with built-in speakers, the audio has been disabled, and I see the Windows speaker icon is with an "x". In Windows 8.1, the audio was working normally, so it's not a hardware issue.
However, if I plug in an earphone, the audio output is enabled and the Windows speaker icon changes to normal one. I installed the latest version of Realtek HD Audio driver (R2.79), and restarted, but the audio continues disabled unless an earphone is connected.
I first upgraded to Windows 10 and installed the Realtek audio drivers. Then, I performed did a clean install and installed the Realtek audio driver again, but audio is still disabled. When I open the Realtek Audio Manager in Control Panel, only the microphone tab appears. When I plug an earphone, the speaker/earphone tab is visible as it should be, disappearing after I unplug it.
I reinstalled Windows 8.1 in his system hoping to have audio working again, but the problem persists. I've tried installing the Realtek HD Audio driver from Dell supporte page for my product (entering the service tag to be 100% sure), but no luck. Windows troubleshooting is useless as usual, only asking me to plug in an earphone, like I didn't know it. I even upgraded Dell BIOS/UEFI firmware to latest version (A07), but it didn't fix anything.
Info:
System: Dell Optiplex 3011 All-in-One
OS: Windows 10 Home Single Language
Realtek version: R.279
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Dec 30, 2015
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work. In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website. However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device. Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit
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