Drivers/Hardware :: SteelSeries Driver Update Continuous Attempts / Fails
Oct 16, 2015
I have a SteelSeries Sensei mouse and a Razer BlackWidow keyboard. Windows 10 daily attempts to install a "SteelSeries ApS - Keyboard - SteelSeries Sensei [RAW]" update. The update fails within seconds of starting with error 0x80240016. The initial failure message darkens my screen (even when another program is full-screened) and shows a simple message, I don't currently have the verbiage and can't reproduce until Windows attempts automatically.
The update says keyboard in the name, but also says my mouse model. I'm sure it probably pertains to my mouse, but my mouse is working fine and this update fails regardless.
I've rebooted. I've attempted to install while a different mouse was plugged in. I've tried updating mouse and keyboard drivers automatically through the Device Manager ("device driver is already up to date"). I've installed keyboard and mouse drivers from the vendor sites.
Is there anyway to get Windows 10 to forget about this update and stop trying to install it?
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