Drivers/Hardware :: Synaptics Touchpad Drivers Not Working After Upgrading?
Nov 6, 2015
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
I understand i have asked this before, but my touchpad still refuses to disable. i have tried 5 different versions of the synaptics driver, and i believe im currently running on the best version (according to my laptop). If I go to control panel and disable it from there its still no luck. its making me regret my decision to update as it worked perfectly before.
I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll. It is a Synaptics V7.5 on PS-2 port. I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)..
I just upgraded to Windows 10 and have discovered a problem that I can't seem to fix. When I Right-click on my Touchpad, nothing happens. This was very useful when I need to fix a word spelling & get options for the misspelled word.
Another issue tell me if u can solve this . Iam having synaptics touch pad in which scrolling feature is not working in win 10 ,was working in windows 8 .
OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
The Camera worked fine on my tablet which was earlier on Windows 8.1. But, after updating to Windows 10 Home, it gives me an error - Make sure your camera is connected and not being used by another app. I tried the following :-
1. Updated the app. 2. Turned Windows Firewall off. 3. Tried disabling and enabling the Camera - OV2680.
I have a HP Pavilion laptop with Synaptics Touchpad V7.5 on a PS/2 port. The driver version is 19.0.12.95.
After installing Windows 10 and updating all of the drivers, I tried playing a game and found that I can't use my keyboard and mouse at the same time, so I turned off PalmCheck and tried to continue- but it still does not work.
I have also tried to go into the Windows 10 version of the setting and set to 'No Delay'.
I've tried to update my drivers but every time it says I already have the best version of the drivers installed.
Here is an image of what my settings have been set as (from another user that hasn't received a reply). But after exiting and pressing apply, it saves the settings but I still can't use the mouse and keyboard at the same time.
I found a problem in my pc (Windows 10 Pro 64 bit ver 10586.104 [not insider]) that: When I start up computer, Synaptics startup too, and that what I want, but while playing some game, I have to adjust the resolution lower (HD), and after that, I turn it back to normal (full HD). Therefore, some object in that desktop and taskbar didn't diskplay correctly so I have to restart explore.exe in task manager, but after I restart explorer, synaptics didn't work any more (the icon in the taskbar is disappear,too). (Note: Include can't use 2 finger zooming, rolling, ....) how to start Synaptics back again ? (I can't find where to start Synaptics if it crashed or ended)
I do not like the touch pad. When I had Windows 8.1, I simply disabled it. But Windows 10 has a mind of it's own. I go into settings for touch pad and put a check mark where it says "disable touch pad". But as soon as I restart, the touch is enabled. I go where I put the check mark and it's gone--Windows just un-checked it. There are a couple of places where I can disable it, but upon restarting it goes back to where it was. I even went in Device Manager and disabled it there, but the same thing happens.
since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
On my Dell Alienware m14x it seems that I can not find a way to disable the feature that enables a delay between the time you can click or move on the touchpad to when you can press a key. Meaning, if I quickly stop typing and attempt to move my touchpad, I must wait a couple of seconds before my touchpad enables itself again. This feature was added to stop people from accidentally pressing the pad while typing.
I installed the new Win 10 home and now I'm unable to deactivate the touchpad. I tried to fix it in system controls and of course by "alt+F9" but nothing works... or elseway, it still works.
After upgrading to windows 10 my touchpad was not working, after googling around i saw someone say that windows 10 turns it off by default so i went through the device manager and turned it back on but now it is unable to click on anything and i can't use the two finger scroll thing that i use to be able to.
The left button on my touchpad developed a hard to describe malfunction. Turning on right-handed mode improved the functionality, but accidentally clicking the left button creates a complicated, frustrating situated which can usually only be resolved by restarting. Is there something in the settings or the registry which can disable the button until I get it fixed?
In June a friend bought a Lenovo Z50-70 laptop running Win 8.1. He particularly dislikes touchpads so uses a mouse. In 8.1 I was able to disable the touchpad for him, via Device Manager. He's now updated to Win 10 and the touchpad has come back to life. I've been trying to disable it again, so far without success.
In "Settings", the only option under touchpad is to alter the delay on using "click". I went to Control Panel.
In "Device Manager > Mice and other pointing devices" there are only two options, "HID-compliant mouse" (which has a disable option) and "Lenovo Pointing Device", which I assume refers to the touch pad (is this assumption right?) and which can be uninstalled but has no "disable" option.
In "Device Manager > Human Interface Devices" amongst other things there are two entries both named "HID-compliant vendor-defined device". Both can potentially be disabled, but without further knowledge I'm disinclined to disable them in case I inadvertently disable the mouse in the process.
I just updated my win7 to win10, despite several negligible issues, so far I'm rather content about it. I browsed several options, lurked around settings, internet, friends- no straight forward method found. So, how to set the touchpad back, to behave as it used to in win7? My laptop does not have touchscreen, therefore i have no need to use this built-in 'feature', which is no good for me at all.
Been reading here and using win 10 from the outset. On latest build, updated this morning. This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.
Is there any method for stopping a particular windows update from loading? I keep uninstalling it but it comes back all the time. I am on an Asus G750J laptop.
