Drivers/Hardware :: System Freezes While Playing Video
Nov 6, 2015
I'm pretty sure the problem originates from the Windows 10 driver for Intel HD Graphics. In short while playing video the system will occasionally hiccup and freeze for a minute or two and resume like nothing ever happened. The mouse works but keyboard, mouse clicks, touchscreen everything else including CTL ALT DEL are unresponsive. Never had this problem in 7 or windows 8, no errors recorded in the system log.
Majority of the time it occurs when playing video through VLC and through Chrome or Edge, sometimes but rarely it will freeze while in Visual Studio. I think it is a graphics driver problem mainly because Visual Studio would freeze a lot until I turned off graphics hardware acceleration.
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Sep 9, 2015
As from today I've got 2 SEE. Both time I was playing PC Game.All started after Win 10 installed updates today. My drivers are up to date ( will check again to be sure ).
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Nov 28, 2015
I've been getting random lockups only while playing FPS games. The crashes seem to happen less if I don't run Razer synapse program. Generally they do not autorestart or BSOD so it is hard to track. Today it created a minidump.
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Nov 10, 2015
The issue I am having is the computer is freezing when I am playing games or have multiple instances of YouTube open. I get no error message and have to do a hard restart of my computer. I get no error messages or any indication of what the error is. I think its a graphics driver issue, a cpu issue, or a HDD issue.
My specs
AMD 9590 processor
3 year old Seagate Barracuda 1 TB HDD
16 gb Kingston Black Fury RAM
Gigabyte 990 Motherboard
Rosewill 850 watt power supply
R9 390 graphics card
Everything is new except for the hard drive, I kept that from my old computer. I did not have this issue on my old computer.
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Oct 3, 2015
I've been having this issue for nearly a year now (probably around 9 months). It started after my little sister made me get a virus by her trying to download something onto my laptop. I've since taken it to a reputable computer shop as well as followed instructions from other computer wizs and I think it's no longer there. Issue is, my computer has kind of developed another problem after that. It freezes on it's own sometimes, when I pick it up or even when it's on a desk and immobile. It would also freeze when I play a game sometimes, loud buzzing sound as the game continues in loops I believe. I had BSOD problems earlier this year that was solved (Apparently. I haven't gotten any in about 4-5 months) when I had Windows 7 but this issue still persists.
When it would freeze and I manually turn off my computer and turn it back on, the laptop would sometimes say no wifi could be detected. At all. Not mine, not my neighbors, nothing. I've never really taken it out of the house so I don't know if it'd act the same elsewhere. I would then shut it down and take out the battery for 30 seconds before putting it back in. Sometimes the wifi would work then or I'd go connect it to my Internet Modem and the wifi would start working over there too.
So I'm not sure what's causing this problem. It's not overheating as I had it cleaned less than 4 months ago by a professional. I've had this laptop for two years and I really wanted it to last me at least 4 because I'll be going into an animation program soon and to get a laptop of the same caliber costs $1000+.
Is there anyway I can solve this freezing issue/loss of wifi on my own? I'm thinking of taking it back to the computer shop (they've had a hard time trying to find out what's wrong with it) but I'm sure they'll charge me again and I'm not willing to end up paying a lot to get this fixed. Might as well buy a new one if it costs more than $500 to fix...
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Sep 10, 2015
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Feb 11, 2016
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Youtube is fine no problems. But bbc iplayer for instance, within 30 seconds the PC just freezes... no ctrl+alt+del option... the pc is just dead and stuck. I have to manually shut it down and restart it every time.
Other sites I'm trying to stream from have the same problem.
I'm hoping there is a quick fix, update, driver or solution I can find rather than doing a clean install because I'm planning to build a PC soon so don't want to have to go through the clean install and downloading/installing all my programs and losing program data with this PC and then the next one too. I'm going to give this PC to family so will be happy to do the clean install at that stage.
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Sep 3, 2015
after installing windows 10 (clean install) my laptop completely freezes, so far happend only while playing games. This is possibly related to nvidia gpu, because basicaly nothing else uses it. I dont get any error or bsod and nothing in the event log, it just hangs with the "bzzz" sound and i have to restart.
Games a tried playing are heroes of the storm and rocket league, got freezes playing both. Time it takes to freeze is random sometimes 10minutes and sometimes 3 hours.
Heres some HW info [URL].....
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Feb 3, 2016
I bought a Blu-Ray disc drive for my Windows 10 PC. I can see the files with Windows Explorer.
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Sep 4, 2015
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Nov 4, 2015
I have recently upgraded to Windows 10 from Windows 7, and have found 1 very annoying problem, any time a small video plays on a website in any browser my computer completely freezes. I cant move the mouse pres Ctrl, Alt Del. nothign works i have to hard reboot my PC. 1st i had thought it a video driver issue so have updated them but yet it still happens, i have played videos through Plex and have watched a few episodes of a show back to back and no problems it only seems to happen in a browser.
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Sep 3, 2015
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Aug 4, 2015
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Sep 22, 2015
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Jan 1, 2016
while playing video (using any software media player, movies & tv, internet explorer youtube, google chrome youtube, vlan), all other inactive windows (any other windows) turn blank and white. I have updated video drivers, did not make a difference. I have then uninstalled all video card driver and used only default windows drivers, played video with same result. Therefore, I am sure it is windows. Tonight while trying to watch the bowl games, I typically watch video and browse/study using IE/Chrome. This is pretty typical for me, but the browser windows turning black and white is getting really annoying.
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Nov 22, 2015
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Sep 7, 2015
I recently did the free upgrade from Windows 7 to Windows 10 on my desk-top computer. Now, when I turn on my desk-top the system starts to load, but then it will just stop!
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Nov 22, 2015
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Jan 5, 2016
Having an annoying problem where when I try and install a software package for a device the system hard locks during the driver installation phase. No BSOD, simply freezes at the same point during the installation. Doesn't do it for every device I've installed its only done it for my Avermedia C985 capture card and now for a D-Link USB WIFI stick.
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I've tried disabling driver verification but that didn't work.
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Oct 11, 2015
This started shortly after I installed the latest cumulative update a couple of weeks ago. I had been using IE as my default browser, I was in here reading and my whole system locked up. That happened about 3 times, then I moved to FireFox. Under Firefox, it would not freeze completely, my mouse would still work, but my Keyboard would be locked up and clicking on things doesn't do anything. Everything ran generally well before the update. If I stay out of desktop browsers it doesn't freeze, if I use Edge it won't freeze.
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Mar 31, 2016
I have the very latest Build of Windows 10 Pro, but recently I have experienced problems with my PC’s general performance – I therefore decided to Run msconfig to then uncheck some 3rd party programs under services within the System Configuration Hiding All window services first.
What is happening is that when I disable all and then go about checking the 3rd party progs one by one, the 1st attempt to tick one of the programmes the system config freezes. I have to then reboot the PC but the same thing happens if I try and attempt to do this again.
if I try the same thing but booting within Safe mode the PC does not freeze – so my question is .. can this action only be carried out in Safe mode ??
I have searched the internet for a few days now but cannot come up with an answer to this .. if you are supposed to be able to do this under normal windows start up then I have a big problem with my OS but if this is a procedure that can only be carried out within safe mode then all is well.
Attached Files : Pic.jpg 61.71KB
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Dec 31, 2015
I recently installed a new hard drive into my system. It began to crash with the System_Service_Exception error. I decided that since I was going to reinstall windows on a SSD anyways, I might as well do it now. So I reinstalled windows on a solid state and everything was fine for a day until it started crashing again. I am really not sure what to do as I do not know much about blue screens and stuff. ROB-Thu_12_31_2015_115251_86.zip
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Sep 22, 2015
BIOS says dedicated video memory is 512MB. Windows says 128MB (Display Adapter Properties).Ever since Windows 10, attempting to wake my computer from sleep would result in bluescreen (VIDEO_SCHEDULER_INTERNAL_ERROR).I play games like League of Legends on 1080p (60fps low settings) and I'm happy with that.
OS: Windows 10 Home 64-bit
Motherboard: Asus z97-A
BIOS Date: 9/30/2014
CPU: Intel i7-4790k
RAM: Crucial Ballistix Sport 16GB (2 x 8GB) 240-Pin SDRAM DDR3 1600 (PC3 12800)
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Dec 1, 2015
This weekend I had several BSODs while playing games. 2 times the system simply crashed black screen and restarted, 1 time I received a BSOD MEMORY_MANAGEMENT error, and 2 times I received a BSOD IRQL_NOT_LESS_THAN error and a restart.
The MEMORY_MANAGEMENT and one black screen crash occurred while playing Forged Alliance Supreme Commander, then the IRQL errors and a black screen crash occurred while playing Steam version of Age of Empires II.
DM Log Collector file is attached.....
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