I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
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since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
View 4 RepliesMy laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
Ever since I upgraded my Dell Inspiron 15-3521 laptop to Windows 10 from Windows 8.1 last year I've had intermittent issues with the touchpad. Specifically, about 25% of the times that I turn on the computer I'm completely unable to scroll up or down using two finger multi-touch gestures (putting two fingers on the touchpad and moving them up or down to make a webpage scroll up or down, for example). The mouse cursor will also randomly stop responding for a few seconds at a time when the scrolling issue is occuring. Usually I just restart the computer to get around it but I'd like to fix the problem once and for all.
I've tried fixing the issue a number of times over the past few months by upgrading the drivers from Dell's website as well as attempting other fixes suggested on other forum posts describing the same issues but haven't had any luck. I'm ready to try anything you suggest, including things I may have done already (ex: downloading the latest drivers), preferably saving more drastic measures for last. In addition, I should mention that after upgrading to Windows 10 I also began having intermittent issues with sound quality (bass is very low) when using headphones.
I just updated my win7 to win10, despite several negligible issues, so far I'm rather content about it. I browsed several options, lurked around settings, internet, friends- no straight forward method found. So, how to set the touchpad back, to behave as it used to in win7? My laptop does not have touchscreen, therefore i have no need to use this built-in 'feature', which is no good for me at all.
View 5 RepliesHad a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.
I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.
However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?
I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.
I am using a dell inspiron n5010. the original synaptics driver keeps crashing every few days. I tried replacing it with microsoft drivers but 2 finger scrolling doesn't work with this. I need 2 finger scrolling since i dont have a separate mouse. Is there a solution?
View 5 RepliesI have just upgrade from windows 8.1 to windows 10. I have got a problem with my laptop the touchpad has stop working, how to get the touchpad working again?? I can get as it worked before I upgrade to windows 10.
View 2 RepliesScrolling using the touchpad is not working on either of my acer notebooks after updgrading to 10.
View 3 Repliesi am running a Samsung NP940XG3-K03US. I just upgraded to Windows 10 and my keyboard and touch pad are not working. I have tried windows update, intel update, samsung update tools and nothing has worked.
View 2 RepliesAnother issue tell me if u can solve this . Iam having synaptics touch pad in which scrolling feature is not working in win 10 ,was working in windows 8 .
View 7 RepliesI've installed Windows 10 on two different HP Pavilion laptops (dv5, g6), and the problem is that the scrolling function turns off automatically (will be unchecked) after every reboot. Tried with different versions of Synaptic driver, the newest and an older one, it's all the same.
View 2 RepliesI just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
I recently upgraded my computer from Windows 8.1 to Windows 10 and have noticed some issues:
Whenever I stop moving the mouse, the little blue loading circle keeps blinking. Now I don't exactly if it's causing any problems but I'm sure it wasn't doing that before I upgraded and I think it may be related to this second issue:
My touchpad no longer scrolls with two fingers. Now it only scrolls via touching the right side of the pad and dragging my finger up or down. No two finger gestures work anymore.
There seems to be a new driver called Elantech and I've found a settings menu for it but the gesture controls say they're turned on even though they don't work.
I have an MSI GT 60
i7 Windows 10
OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
View 2 RepliesI have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.
I have never experienced it not working for Windows 8.
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
19.0.9.7 is the synaptics version
touchpad works fine on other user accounts
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
I decided to make the jump to Windows 10 from Windows 8.1, and I have to say, the design looks simpler to use, but this new OS software has done something with my touchpad. Originally, on my Windows 8.1, I was able to scroll through whatever web pages or folders in my computer with one finger using my touchpad. With this new update, initially, I thought it broke my touchpad completely, but the problem has been narrowed down to having to now use two fingers to scroll in the most awkward way as this touchpad doesn't seemed to be designed for two finger scrolling. Is there a way for me to change this back? Would I have to revert back to Windows 8.1 to get my one finger scrolling back?
The laptop I am using is a Gateway NE56R34u, and the touchpad is an ELAN.
just today my touchpad on my Asus laptop was working perfectly and for some reason stopped working. I can move the cursor with it and perform dragging gesture but two finger gestures aren't working, all drivers are installed so i don't know what to do...
View 1 RepliesWhy isn't the two finger scrolling gesture no longer working after upgrading to Windows 10 (Lenovo G50)? No driver updates on Lenovo's website.
View 1 RepliesWEBCAM NOT WORKING. I have a Toshiba DX730 All-in-One desktop PC running Windows 10. Since I upgraded to Windows 10 my integrated webcam has not worked. I have unsuccessfully tried the following:-
1. Checked the BIOS to ensure the webcam is enabled - it is.
2. Uninstalled/installed the appropriate drivers from Toshiba Support numerous times, including after a clean boot.
3. Uninstalled the hardware from Device Manager numerous times. An interesting point here is that the webcam does not appear in Device Manager under Imaging Devices, but is shown under Other Devices as USB 2.0 Camera, next to which is the dreaded yellow exclamation mark. Right clicking this and selecting Properties always shows that no driver is installed. I've run Driver Update and pointed it to the appropriate folder, but Windows always fails to find the driver.
4. Uninstalled Skype, just in case it was causing a conflict.
5. Run the software in compatibility mode.
None of this has worked!! When I open the Camera app the following error message appears "Something went wrong. Make sure your camera is connected and not being used by another app". Skype cannot detect a webcam.
Was not working straight after upgrade, but I noticed it worked after doing a Vaio system check. Now it's gone again. Don't fancy doing a system test everytime I want it to work and automatic update driver does nothing.
Searches on microsoft site generally brings up issue with same error that are external plugged in devices. This is the internal cam in my Sony Vaio.
I have installed Windows 10 on my Asus N76VZ laptop. I have the problem after a few days that my touchpad stops working. I can move the cursor around, it will highlight the item, but I can't click on it. I can solve this problem by installing the driver, after installing the driver I have to reboot it and everything works fine. If I close the lid, stay away from it a few hours, the problem may occure again and the same process has to be done. I am also experiencing lag spikes with normal task usage like moving my cursor. Not when opening new tabs or programs. Just normal movements.
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