Drivers/Hardware :: Touchpad Not Working After Update

Jul 31, 2015

i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.

I have never experienced it not working for Windows 8.

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Drivers/Hardware :: Synaptics Touchpad Drivers Not Working After Upgrading?

Nov 6, 2015

I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).

I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.

Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.

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Drivers/Hardware :: Elan Touchpad Driver Update

Mar 31, 2015

Been reading here and using win 10 from the outset. On latest build, updated this morning. This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.

Is there any method for stopping a particular windows update from loading? I keep uninstalling it but it comes back all the time. I am on an Asus G750J laptop.

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Drivers/Hardware :: Touchpad Not Working Properly

Mar 5, 2016

OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,

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Drivers/Hardware :: Laptop Touchpad Not Working

Jan 18, 2016

I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.

Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.

I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.

I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.

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Drivers/Hardware :: After Update Touchpad Freezing Briefly When Using Keypad

Oct 6, 2015

I updated my laptop(HP envy m6 notebook) a few days ago from windows 8.1 to 10 and since then my touchpad/pointer has been freezing for 4-5 seconds after I touch any button on the keypad. eg. if i hit enter then i cannot move the pointer for a few seconds.. I can still use the left and right click even while the pointer will not move.

Everything worked perfectly before i upgraded to windows 10 and everything else apart from the freezing mouse seems to be working just fine after the upgrade.

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Drivers/Hardware :: Touchpad Scrolling Not Working - Upgrade

Aug 31, 2015

I upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.

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Drivers :: Toshiba Satelite Pro Touchpad Not Working After Upgrade

Aug 14, 2015

Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.

The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.

Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.

Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis. 

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Drivers/Hardware :: Elan Touchpad Since Update No Two Finger Options In Settings

Dec 5, 2015

i have a acer aspire 1v , windows ten just updated with cortana in australia , since the update my touch pad has no options for two finger functions

when i was running windows 8.1 i had options for three finger functions , that went when i installed windows ten for the first time and i could only get two finger options available , now with the latest install there is only options for one finger functions

I am have synaptics pointing device but i though i had elan pointing device...

what is also weird is when i open the synaptics pointing device in the tray manager , i have an option for accessories with pressure graph and moonpad options , not sure what they are but clicked on them and i get a message this option requires a synaptics pointing device and synaptics pointing device driver

I've tried device manager check driver update and it says working properly and driver is using the latest update.

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Drivers/Hardware :: Acer Aspire V3 - Touchpad Not Working With New Driver

Nov 18, 2015

For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.

19.0.9.7 is the synaptics version

touchpad works fine on other user accounts

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Drivers/Hardware :: Keyboard / Touchpad Stop Working Randomly?

Jan 12, 2016

This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.

You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..

In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).

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Drivers/Hardware :: Touchpad Scroll Not Working - No Virtual Scrolling Option In Synaptics

Sep 7, 2015

My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.

I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:

This is what it should look like:

What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.

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Touchpad Not Working - Two Finger Gestures Aren't Working

Oct 12, 2015

just today my touchpad on my Asus laptop was working perfectly and for some reason stopped working. I can move the cursor with it and perform dragging gesture but two finger gestures aren't working, all drivers are installed so i don't know what to do...

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Drivers :: Webcam Video Not Working After Update

Nov 22, 2015

After installing Windows 10, my integrated Dell webcam video is not working. After exhausting every option possible, bottom line is that Dell is not supporting my laptop model in Windows 10. There is no Windows 10 webcam driver available other than the one that Windows 10 installs automatically. It does not open my Dell webcam video. Any way other than installing a USB webcam?

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Drivers/Hardware :: LAN And WiFI Not Working Correctly After Update?

Jan 24, 2016

My problem is, that one beautiful day my Lenovo notebook with latest Insider Windows 10 (11102) stop working LAN (yellow triangle) and Wifi (after few minutes of connection gives triangle too). In case of Wifi, I can simply turn it off and on again and it works for few next minutes, but LAN stopped working completely. It says, that in this computer isnt any internet protocol, but in setting both (IPv4&6) are ticked. Lenovo sent me to heaven, because drivers are already included in Win 10, so I cant reinstall it. Uninstall of drivers for LAN and Wifi and automatic new install doesn't work for me.

EDIT: I already tried this, but there isnt any word about driver updates of my LAN and WIFI.

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Touchpad Not Working

Aug 4, 2015

I have installed Windows 10 on my Asus N76VZ laptop. I have the problem after a few days that my touchpad stops working. I can move the cursor around, it will highlight the item, but I can't click on it. I can solve this problem by installing the driver, after installing the driver I have to reboot it and everything works fine. If I close the lid, stay away from it a few hours, the problem may occure again and the same process has to be done. I am also experiencing lag spikes with normal task usage like moving my cursor. Not when opening new tabs or programs. Just normal movements.

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Touchpad Scroll Not Working

Jul 29, 2015

Just downloaded windows 10 update and my touchpad can move but cannot use any gestures which is a massive pain consider I can no longer scroll using two fingers. Why and how I can repair this functionality?

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Touchpad Two Finger Scrolling Not Working

Mar 19, 2016

Ever since I upgraded my Dell Inspiron 15-3521 laptop to Windows 10 from Windows 8.1 last year I've had intermittent issues with the touchpad. Specifically, about 25% of the times that I turn on the computer I'm completely unable to scroll up or down using two finger multi-touch gestures (putting two fingers on the touchpad and moving them up or down to make a webpage scroll up or down, for example). The mouse cursor will also randomly stop responding for a few seconds at a time when the scrolling issue is occuring. Usually I just restart the computer to get around it but I'd like to fix the problem once and for all.

I've tried fixing the issue a number of times over the past few months by upgrading the drivers from Dell's website as well as attempting other fixes suggested on other forum posts describing the same issues but haven't had any luck. I'm ready to try anything you suggest, including things I may have done already (ex: downloading the latest drivers), preferably saving more drastic measures for last. In addition, I should mention that after upgrading to Windows 10 I also began having intermittent issues with sound quality (bass is very low) when using headphones.

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Touchpad On Gateway N522 Not Working

Jan 9, 2016

My Gateway N522 laptop's touchpad is not working. I have had pc cleaned and updated to no avail. I'm currently accessing using USB mouse, which is not very practical for a laptop. How to get touchpad back working?

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Touchpad Not Working After Upgrade From Windows 8.1

Aug 23, 2015

I have just upgrade from windows 8.1 to windows 10. I have got a problem with my laptop the touchpad has stop working, how to get the touchpad working again?? I can get as it worked before I upgrade to windows 10.

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Updates :: How To Stop Windows Update From Re-installing The Touchpad Driver

Aug 21, 2015

Windows 10 Pro and I am having an issue with my Touchpad driver, it seems to want to mess up and not move to where I need it to go, so I uninstalled it from the Programs and Features menu, but my issue is it keeps popping back up in Windows Update and installing on its own, I don't want the driver for it as it doesn't function correctly with it installed it works great when its not installed so how can I hide it

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Why Isn't Keyboard And Touchpad Working Past Upgrade

Aug 17, 2015

i am running a Samsung NP940XG3-K03US. I just upgraded to Windows 10 and my keyboard and touch pad are not working. I have tried windows update, intel update, samsung update tools and nothing has worked.

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Keyboard Button To Disable Touchpad Stopped Working

Sep 22, 2015

I have a Toshiba Satellite laptop. It kept prompting me to upgrade to Windows 10, so I did so. Now the button that disables my touchpad (also the F5 button) is not working. The touchpad will not turn off.

Secondly, when I try to move the cursor, the "right click" menu pops up wherever the cursor lands, and it will not let me type. I have to use an external mouse to click out of the menu, then put the cursor back where I wanted it to land.

How can I make the disable button on my keyboard work again, and how can I fix the mouse so that the right click menu only comes up if I actually right click?

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Touchpad Gestures Not Working In MS Edge / Start Menu And Metro Apps

Sep 26, 2015

I am getting my 3 year old Dell Vostro V131 laptop up and running. I bought Windows 10, installed it and configured everything without too much of a problem - except for this little issue.

Just as the OS installed, the touchpad just allowed me to move the cursor and tap to click - not much of a surprise, as it ran on stock Windows drivers. I got the touchpad drivers for my laptop model from Dell's site (was labeled as a Windows 7, 8 and 8.1 driver, but there was none for 10, so I just used that). The scroll and zoom gestures worked fine in file explorer, MS Office, Skype, Spotify, Chrome, control panel and desktop. However, there is no reaction from Edge, modern/metro apps (like settings, weather) and the start menu!

I'm pretty much stuck right now. Here are the things I tried:

1. Configuring the touchpad in Windows settings - not possible, as the OS doesn't classify my touchpad as a "precision touchpad", and therefore doesn't allow to configure any gestures.

2. Installing a driver from Synaptics' website (obviously with the Dell one uninstalled) - doable, but it doesn't change anything at all; the touchpad is still listed as "PS/2 pointing device" in the device manager, no gestures are available, no driver is listed in "Programs and features", and no icon is to be seen in the app tray.

3. Same as 2, but first uninstalling the generic driver via device manager - not effective, as the driver uninstall requires a restart, and after the restart Windows installs the generic driver back.

What I thought about: This is obviously Microsoft's fault, as only their new, Windows-10-modern-interface-touch-controllable-minimalistic-cool-looking software faces this issue. Could I, by any chance, fool Windows 10 into thinking i have a "precision touchpad"? Registry editing comes to my mind, but I have no clue how to find such an entry if it exists.

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Drivers/Hardware :: Can't Disable Touchpad

Sep 28, 2015

I do not like the touch pad. When I had Windows 8.1, I simply disabled it. But Windows 10 has a mind of it's own. I go into settings for touch pad and put a check mark where it says "disable touch pad". But as soon as I restart, the touch is enabled. I go where I put the check mark and it's gone--Windows just un-checked it. There are a couple of places where I can disable it, but upon restarting it goes back to where it was. I even went in Device Manager and disabled it there, but the same thing happens.

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Drivers :: Touchpad Not Scrolling Since Upgrade?

Aug 14, 2015

since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC) 

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