Drivers/Hardware :: Touchpad Scroll Not Working - No Virtual Scrolling Option In Synaptics
Sep 7, 2015
My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
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Jul 9, 2015
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Aug 9, 2015
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Nov 6, 2015
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Jul 30, 2015
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Jan 23, 2016
I recently upgraded my computer from Windows 8.1 to Windows 10 and have noticed some issues:
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Aug 30, 2015
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Mar 5, 2016
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Jan 18, 2016
I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
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Jul 31, 2015
i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.
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Aug 14, 2015
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The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
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Nov 18, 2015
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Jan 12, 2016
This has happened a lot since my upgrade to Windows 10, and it's really starting to get on my nerves. Seemingly randomly, my keyboard will stop responding to what I type, and my touchpad completely stops as well (no, I did not accidentally click to disable it). These problems will never resolve themselves on their own, but as soon as I reset the computer everything works again - to me, that sounded like a driver crash, but nope! I checked the driver menu and it told me everything was running just fine. What's even more strange is that I have the backlight keyboard enabled so that when I type, it lights up. And strangely, the keys still light up when I press them, so I know it's registering my typing SOME how.
You would also think that this would be a software problem since it fixes immediately upon reset, but I've noticed that this issue seems to crop up a lot right after I have moved my computer..
In order to possibly do testing on what is causing this (I've tried everything I can think of) I am purposely not resetting my computer (this is a touch screen, but this on-screen keyboard typing is obnoxious). Currently, both keyboard and touchpad don't work, but a usb mouse I use does (the computer is also set so that using the usb mouse does not disable the touchpad).
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Aug 25, 2015
I decided to make the jump to Windows 10 from Windows 8.1, and I have to say, the design looks simpler to use, but this new OS software has done something with my touchpad. Originally, on my Windows 8.1, I was able to scroll through whatever web pages or folders in my computer with one finger using my touchpad. With this new update, initially, I thought it broke my touchpad completely, but the problem has been narrowed down to having to now use two fingers to scroll in the most awkward way as this touchpad doesn't seemed to be designed for two finger scrolling. Is there a way for me to change this back? Would I have to revert back to Windows 8.1 to get my one finger scrolling back?
The laptop I am using is a Gateway NE56R34u, and the touchpad is an ELAN.
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Oct 12, 2015
When I scroll to make my selection in a drop-down menu, the menu just disappears before I get a chance to select an option from the menu.
It happens over and over, even when I do my best to be quick in my selection. It is very frustrating when filling out forms, especially when unable to manually type selection in the box.
Don't know if it is related or not, but also having frustrations with keyboard... While typing, letters will not show when I type them. I must constantly be reading as I type to make sure each letter appears. Sometimes must hit the key 3-5 times before it appears.
I have a feeling this is not related to Windows 10... just thought I'd mention it too. Took me forever to type this!
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