Drivers/Hardware :: TrackPad Fingers Scrolling After Latest Update

Oct 11, 2015

Issue:
Track Pad Fingers 2 fingers Scrolling issue after latest Win 10 Update.
Just after a Win 10 update for 'Asus Smart Gesture', the two finger scrolling is not working any more.

Event logs below:
Faulting application name: check_os.exe, version: 1.0.1.1, time stamp: 0x54c88609
Faulting module name: check_os.exe, version: 1.0.1.1, time stamp: 0x54c88609
Exception code: 0xc0000005
Fault offset: 0x0000108b
Faulting process ID: 0xde4
Faulting application start time: 0x01d10426346ae5df
Faulting application path: C:Program Files (x86)ASUSASUS Smart Gesturecheck_os.exe
Faulting module path: C:Program Files (x86)ASUSASUS Smart Gesturecheck_os.exe
Report ID: b8f66c9d-5d72-4531-9ed6-b508433d087b
Faulting package full name:
Faulting package-relative application ID:

Troubleshooting steps:
Uninstalled
Restarted the system
Fresh Installed latest version Asus Smart Gesture, but no go. Still exact same issue as above.

Expectation:
I am expecting to be able to have the two fingers scrolling running as before. More so that it was working and now not since last update from Windows 10 for Smart Gesture Asus. Not having the two fingers scrolling is really tough.

View 5 Replies


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