Drivers/Hardware :: USB Ports Being Deliberately Disconnected Or Disabled
Jan 19, 2016
I am being bugged by a problem associated with USB ports apparently being intermittently disabled or disconnected.
The result is a cacophony of device disconnected sounds being played. It ultimately means the PC has to be shutdown. Occasionally a device connected sound will be heard as well.
I have heard that Win 10 is disabling or disconnecting USB ports to save power for tablets and such. Understandable for limited power availability but for PCs where power is always available this seems misguided.
I need to know if this is by design or can it be selected off via registry option.
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Sep 19, 2015
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Jan 10, 2016
I am getting numerous Device Disconnected sounds and occasionally Device Connected sounds.
I am trying to trace the source of these and started looking in the event logs.
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If it does not can one be created to give me a clue as to what has been disconnected? Everything still appears to be working after a Device Disconnected sound is heard.
HW
M/b: ASUS P9X79LE
CPU: Intel i7-4930K 3.4GHz
RAM: 32GB
HDD: 2 x 2TB in RAID 1
HDD: 1 x 2TB
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Dec 12, 2015
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Sep 19, 2015
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Info:
System: Dell Optiplex 3011 All-in-One
OS: Windows 10 Home Single Language
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Mar 5, 2016
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Feb 23, 2016
A client brought his desktop into us with the following issue:A few months back he upgraded to Windows 10 without any issues. A few days ago his mouse and keyboard stopped working (both are USB). He brought the machine into us and I took a look at it. I found that, and I thought this would resolve it, he had a bad hard drive and cloned it. I installed the new hard drive and the PC booted back into window with no issues except that I still don't have any working USB ports. The PC only has USB Ports, no PS/2 Ports. No matter what USB port I plug a mouse or keyboard into it does not register. I suspect it could be a driver issue, but I can't access the PC at all to check. I want to try and avoid doing a backup and reinstall of windows if possible.
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Aug 24, 2015
After the windows 10 upgrade, usb ports are not working. System detects a device. I can see the device in device manager, but no icons are displayed in file explorer. I cannot open any of the external usb storage device or print from a printer connected via usb port.
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Oct 20, 2015
I am trying to install a generic text printer onto a windows 10 tablet but when the printer is paired through Bluetooth the Com port it is using is way beyond the normal Com port numbers.
After the printer is paired I would normally add a local/networked printer and select the same port as the Bluetooth device, when this is in the range 1-4 that is fine, but (due to repeated attempts) it is now up at Com19
I have looked online and found articles for Windows7 talking about uninstalling the un-used Com ports (that windows thinks are being used) but I'm not sure how to reach the same areas in Windows 10
I have so far tried the following:
1. turning it off and on again
2. using device manager, view ports, under the view menu setting 'Show hidden devices' but I can only see the two latest ports (19/20)
3. I have looked at the properties of port 19 and tried to change the port number, but this is where it says all ports from 1-18 are in use.
4. I have tried to follow win7 instructions that directed my to advanced system properties and the environmental variables/system variables - this section I can't find in windows 10 ....
The only other option seems to be hacking the registry, which I will now look at....
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Sep 13, 2015
I tried to use a USB headset plugged into my keyboard's spare USB port. I found it didn't work and at first I thought it was an audio issue, but trying to connect my kindle via that port didn't work either. I then tried using the USB ports on my monitor and found neither device worked on those ports either.
The ports on the front and back of my computer tower are working fine, but no device is working or even being noticed by the computer when plugged into any 'hub' ports. This occurred without a restart from the time I was listening to a video via headphones via the keyboard port just an hour before the problem occurred, and I'm not aware of any driver or app changes in that time.
I've tried avast, malwarebytes, plenty of restarts, checking legacy USBs weren't somehow disabled in BIOS, updating every driver I can think of via Device Manager, manually and even with 'DriverEasy' for good measure. I tried each of those steps both before AND after a system restore rollback to Friday. I also tried CCleaner, and of course over twenty restarts at this point. Device Manager looks like this right now: [URL] ......
I can't get that alerted Multimedia Audio Controller to update despite reinstalling my audio card drivers and realtek several times each now, but audio isn't the problem, just a symptom as the speakers I run through my TV as a third monitor are working fine and so are the headphones when plugged into the tower. I don't think that's the problem.
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Oct 5, 2015
I fixed some issues on my of and now when the pc is off the USB ports remain on. Is there anyway where I can turn them off without ungplugging them ex: I have some USB lights for my pc and they are always on now same for my mouse lights.
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Dec 8, 2015
I am having a weird issue with Windows 10 on my custom built machine. I have Windows 10 Pro version 1511. I just today started having this issue. I am assuming it was after the latest update because I had no issues on the initial bootup.
I fired up the pc, logged on like normal, and nothing out of the ordinary happened. Windows tells me it has an update installed and needs to reboot. Not doing anything important, I decided to reboot and get it out of the way.
Well, upon rebooting, it goes to my locked screen like normal. I click on my mouse to bring up my pin screen to unlock the pc, and the mouse won't work. I look at the bottom of it, and the optical light isn't even lit. Keyboard's number lock light is on, but nothing on the keyboard responds either. I turn on a USB audio interface I have, and it shows that it won't connected to the pc like it should either. It is like all the USB ports are dead.
Not knowing what to do, I hit the old reset button, and boot into my BIOS. Mouse and Keyboard work fine without any issues in the bios pages. Load back into windows, and I notice that the mouse's optical light is on, UNTIL it loads windows up. It then goes dead.
I tried taking a PS2 to USB adapter to the PS2 port, and that didn't work either. Eventually, after I leave it sit on the login screen long enough, the USB ports become active and I can finally log in and use it like normal. But it takes literally 5 to 10 minuets. I check device manager and it does not appear that any USB drivers where updated or changed.
So far, I have rebooted twice and the problem happened at both boot ups, but eventually the USB ports kick on and let me log in. After I log in everything seems to be working fine.
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Jan 10, 2016
After doing a clean installation i just realized that both my usb ports and my bluetooth aren't working. I have tried downloading software to download those drivers but yet still not is still not working. I have updated my laptop through windows updates but still both aren't working.
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