Drivers/Hardware :: Unknown USB (Device Descriptor Request Failed)
Jul 29, 2015
Fresh install of Windows 10 and the last driver I need to sort out is the above.
I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.
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Similar Messages:
Sep 21, 2015
I have a USB port on my motherboard that never worked. I had the problem with Windows 7 complaining about it, but something I did got Windows 7 to be quiet.
Now I have Windows 10.
Action Center is popping a steady stream - and I do mean steady - of "USB device not recognized."
Device Manager refreshes so often it is hard to right click on things because of the refreshing.
The item is listed as "Unknown USB Device (Device Descriptor Request Failed)." It alternates between these 2 error messages.
Device status: Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Device status: Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
A request for the USB device descriptor failed.
Here is my USB list:
Universal Serial Bus controllers
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A34
[Code] .....
Things I have tried:
-I am using regular boot. I am not using quick boot.
-I have disabled the driver.
-I have uninstalled the driver.
-I have uninstalled all of the host controllers above and allowed them to reinstall.
-I have manually reinstalled all of the host controllers' drivers above (by using the default driver).
-I have turned off the PC and unplugged it.
Annoyance reduction:
In Sound, I have set Device Connect and Device Disconnect to no sound.
I have tried turning off Action Center notifications for all apps, but don't like doing that because that also prevents other notifications that I do want. Also, when I do that the old gray symbol for a device connection problem starts showing up in the notification area.
I have tried turning off Action Center notifications for all apps and then turning it right back on. The problem goes away for a few minutes.
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Oct 22, 2015
I have a USB device (X.Vision PCDVB-3100) It work properly in Windows 8 and Windows 8.1 But now in Windows 10 when I connect it to USB port, The Windows give me this error:
Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.
How I can solve this problem?
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Jan 10, 2016
I am getting numerous Device Disconnected sounds and occasionally Device Connected sounds.
I am trying to trace the source of these and started looking in the event logs.
There does not appear to be any events with Critical or Error tags showing.
Should the Device Disconnected event create a log entry?
If it does not can one be created to give me a clue as to what has been disconnected? Everything still appears to be working after a Device Disconnected sound is heard.
HW
M/b: ASUS P9X79LE
CPU: Intel i7-4930K 3.4GHz
RAM: 32GB
HDD: 2 x 2TB in RAID 1
HDD: 1 x 2TB
O/S
Windows 10 fresh install and updates to 10586.36
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Aug 19, 2015
My laptop does not want to recognise the sound card/audio driver that are built into it. The fun part is this just happened. Audio played yesterday, and the time before that, and even before the upgrade. The only thing that has changed (or at least is the biggest change i can think of) is downloading and installing Cygwin (sans audio packages). In trying to play a song on the new microsoft Groove, i get this;
Further inspection in the playback devices, the only two options are the Speakers/Headphones and communications Headphones, the former of which i can only assume is my actual computer speakers (otherwise its completely gone!).Looking at the device manager, everything seems okay. All the drivers are up to date so im not sure what could be wrong there?
Its Windows 10 pro (upgraded from Win7 Pro) and the computer is a Dell Precision M4600. (I am pretty sure the audio driver is in the device manager image).
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Jan 14, 2016
I have a 1TB external USB hard drive, it is not showing up in 'my computer' the light on the hard drive is constantly flashing and randomly beeps and clicks when first plugged in, I have never heard this until today..
I have tried it on two laptops, windows 7 and windows 10 and in a macbook, does not show up.
I have tried a different cable from another USB device, still no luck.
It appears in device manager which says it is running normally, I have tried un-installing and re-installing, no luck! In disk manager it says the disk is unknown and not initialized, see screenshot.
Reading other forums suggest trying Minitool partition wizard it comes up but as 0GB, screenshot
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Nov 26, 2015
I'm been having issues a long time with different sorts of BSOD's but I've been able to cook it down to this last one after replacing both graphics card and Logitech headset.
Latest error which occuring at least once per day:
The driver DriverWudfRd failed to load for the device SWDWPDBUSENUM{01539fd4-4f12-11e4-824c-806e6f6e6963}#00000000007E0000.
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Nov 13, 2015
I was in the process of updating several sata controllers and chipset drivers. I also installed a new USB 3.0 hub and was in the process of moving around several devices between ports. I had a problem with my keyboard which uses USB 2.0 as a connector but I would recieve a "Unknown USB Device (Port Reset Failed)" code 43 on every port on the USB 3.0 Hub. I finally gave up and put the keyboard back into the 2.0 ports on my motherboard. When I finally fixed everything. I realized my DVD drive was not working. I had to reconnect the SATA cables because it got disconnected while I was moving my PC around. Upon the last restart of my PC.
I checked Disk Managment and noticed lots of system reserved partitions and drives which were not there before. What happened but I think updating several drivers and the combination of reinstalling USB ports via device manager or the optical drive being reconnected may have messed up how windows used to have system reserves as partitions. I only had one visible system reserved drive before, now I have 2 visible and lettered system reserved drives.
I also have a unknown partition at the top of the list, I cannot right click that partition and select any options. The only option in my context menu which brings me a link to Overview of Disk Management
I also had my video quick access as my DVD optical drive when I restarted. I have fixed this issue by changing my quick access links back to their proper folders and it removed the duplicate Videos Icon. My quick access links were remapped to the G: drive (CD Drive), they were usually on the F: drive. Why Windows did that during my driver updates and restarts.
I have only provided the above information to know what the unknown partition is and why I cannot modify or remove it. It's the recovery partition of the C: Drive. The System Reserved E: Drive, System Reserved D: Drive are both considered primary partitions.
Should I be concerned or is this all normal?
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Sep 12, 2015
i have my ASUS X555LD for almost a year now, so as far as date is concerned my laptop shouldn't be too old to suffer such illness. So it came with Win8.1 x64 of course and just recently, as soon as Windows 10 was released, i upgraded quickly.
but right after i upgraded to Windows 10, my laptop became ill and had this errors:
1. i got BSoD Most of the Time, one would say CRITICAL_PROCESS_DIED or UNEXPECTED_STORE_EXCEPTION. there are times my laptop would freeze in the BSoD, not even the 0% would move to 100%. so i had no other choice but to force shutdown it, and sometimes after turning my laptop on again i end up at my BIOS with no HDD nor BOOT ENTRY listed. as i experimented, i had to press slightly hard on the right side of my Laptop where my HDD is Located just for my Laptop to re-read my HDD once again, as soon as i got back to Windows 10, i ran an HDD Check and nothing was wrong, no bad sectors or anything. this is confusing me as to how it is happening. so i somehow got used to BSoD since my Laptop frequently experience it. sometimes just a simple movement that would shake my laptop would turn into BSoD again, i suspect something like my HDD or loose or the likes. i dont really know.
2. after the BSoD Case, a week or three i guess. i started to loose Audio Ability. it was just this morning, the Volume Icon has a "RED X" on its icon and states "No Audio Output Device is installed.". and after checking my Device Manager, to my surprise the Built-in Audio Device (Realtek) is not there. i don't know how or why it happened but i can't get it back.
even checking the sound tab on the control panel doesn't bring out Audio Devices.
i was wondering if ASUS or the PC Store where i bought my Laptop would fix it for me as per warranty is involved ?
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Jan 17, 2016
I recently put my camera memory card into my computer to download photos. I couldn't open them and need to leave so hit "remove device" figuring that I'd go back later when I had more time to get them. When I went back and reinserted the card it didn't show up. I've tried to "add a device" but it still doesn't work. When I hit the device and printers icon it doesn't show up. What do I do?
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May 4, 2015
After installing build 10074 followed by Windows Update, I got the following report, "ELAN DRIVER UPDATE FOR ELAN INPUT DEVICE FAILED - ERROR CODE 0x80070103"
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Aug 29, 2015
Upgraded old laptop (HP Pavilion dv2225) to WinX and everything works except for sound. Device Manger (Win key+ X) shows no missing drivers for sound. Used to play AoK under Win 7.
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Dec 28, 2015
It used to be possible to do this in Device Manager IIRC, but with Windows 10 installed I can't see how to get a device driver report. Has this been taken away? If so what will produce such a report?
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Nov 12, 2015
I very briefly switched on the IGP whilst swapping from Nvidia to AMD last month and now Windows Update is constantly trying to update (and failing) the drivers even though no Intel drivers are currently installed, I used DDU to remove the Intel and Nvidia drivers.
How to stop it? Now whenever I open Windows update I get updates are available for Graphics Adaptor WDDM1.1, 1.2 and 1.3 for Intel HD Graphics 4600
I can't even search for new updates any more!
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Sep 30, 2015
I have just done a Clean Install of Windows 10 on my Sony Vaio VGN-NW21ZF laptop following a partition corruption while trying to repartition the HDD. previously it had been upgraded to Windows 10 from Windows 7 and there were no device driver issues.
All appears to be working OK, but in device manager I have two unknown devices that do not have drivers installed. On is described as Base System Device, and the other as Unknown Device. Looking at Sysyinfo I see the following details:
How do I work out what these devices are so I can try to find the correct drivers?
Looking in Computer Management I see this information
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Dec 2, 2015
Over the past few weeks I've been trying various Alfa Wi-Fi adaptors, and different drivers. I've now given up and bought a device (TP-Link) that has a driver built into Windows 10.
However, when I plugged it in it seems to have picked up on an Alfa driver, possibly as the chipset is similar.
Is there a way to purge all drivers for a device type, except the Microsoft ones?
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Nov 12, 2015
I very briefly switched on the IGP whilst swapping from Nvidia to AMD last month and now Windows Update is constantly trying to update (and failing) the drivers even though no Intel drivers are currently installed, I used DDU to remove the Intel and Nvidia drivers.
How to stop it? Now whenever I open Windows update I get updates are available for Graphics Adaptor WDDM1.1, 1.2 and 1.3 for Intel HD Graphics 4600
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Jan 23, 2016
I have three computers in family that were given upgrades on the win7 family plan. One was just informed it was eligible for win10 upgrade. I think I made the mistake of custom install (for a clean install) instead of an upgrade and, related to other problems with windows update, I might have lost my activation on win7. Long story short, when I got to the point where win10 was installed and asking for a key I knew I had done a no no as, if I had done it correctly, I should not have been asked for a key. Of course I have no key but the win7 key and the install just sits there with no options but to input the key, which I don't have.
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Dec 3, 2015
I got an error message. saying "Either there is no default mail client or the current mail cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client". I check the outlook option and it is set to outlook as a default program. I also went to default program in the control panel and that is also set to outlook. When I open a saved mail on m computer with an extension .msg it will get that error message.
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Aug 4, 2015
I am running a Win 7 Pro laptop. Today when I tried to run Win 10 upgrade, it gave me the error, Multiple IRQ Compete Request, then it revert back to Win 7.
I tried going through Device Manager but so far there's no error.
The other odd problem I have is that when I click on the Get Win 10 icon (sitting in my notification bar) and then click on Ok, Let's Continue, I will get the error, 'Window Update has stopped working'. Then the whole thing crashes.
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Nov 26, 2015
When I install modem MMX310G 3G USB MANAGER in windows 10, it shows driver installation failed and when open this app it shows no devices.
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Oct 24, 2015
Bought a new PC with Windows 10 already installed, but have not been able to install a printer in the couple of weeks that I've had it. The print spooler will not start will not start manually or automatically when I try to get it going from the Admin account. Every attempt to install the (HP) printer software ends with Error Code 1722 (Failed to add port monitor to HP discovery port monitor). When I try to start the print spooler, I'm getting error 0x800706b9 (Not enough resources are available to complete this operation). When attempting to check Windows 10 updates, I get error 0x80080005. I'm not sure if I have an issue with my registry or what is going on with this brand new PC and Printer.
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Aug 4, 2015
if i try to install the latest windows 10 driver it says it fails, then if i try to uninstall my current ones it says it fails as well. what am i supposed to do, my other display wont get recognized and my main display is not running at 1080p.
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Feb 23, 2016
When I open my email account from my browser I am taken straight into my emails without having to put in my account name or password. I always sign out. I never check the "keep me signed in" box. But this invariably happens. Surely there should be some security measure to prevent this as it seems to leave the system open to hackers.
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Aug 5, 2015
I have a Dell Latitude E6520 running Windows 10 Pro x64. When I try to watch YouTube I get no audio. Spotify plays and gives no errors but doesn't have sound. When I plug in headphone sound plays but as communications headphones.
When I try to play a test sound through Speakers/Headphones I get an error that says "Failed to play test tone." When I try to troubleshoot it can't identify the problem. I have attached the report from troubleshooting.
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Aug 4, 2015
The normal uninstall of old drivers in Device Manager isn't working. I am trying to update my Intel 7260AC Wi-Fi adapter to the latest Windows 10 drivers (18.12 from Intel's website). They won't install. The .exe runs but the drivers don't change and the new drivers aren't even listed in device manager to select. I can only select between two older driver versions that were once used under Win 8.1 (I upgraded).
When I try to uninstall the device, the check box to uninstall software isn't available. The device will uninstall but simply comes back with one of those two drivers. Is there another way to permanently remove them (e.g. where does Windows store driver software including registry entries). I would like to simply get rid of anything and try to get 18.12 drivers to install...I'm thinking they are somehow conflicting and preventing the install.
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