Drivers/Hardware :: Upgrade From 8.1 - Hard Drive No Longer Recognized?
Jul 31, 2015
I just upgraded to Windows 10 as I planned to use the weekend to sort out any issues I might encounter during the upgrade. Well boy did I ever. My Seagate 3TB drive decided it no longer wanted to be recognized by Windows anymore. It shows up as a failed/deactivated drive in Disk Management as seen here: [URL] It also shows up in Speccy as a physical drive. I currently have 2TB of data on there (including an OS image I did just before the upgrade as an extra prep step), so reformatting the volume is not an option until I get the data off.
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Feb 1, 2016
My dvd player drive isn't listed and when you try and play a dvd the player spins but doesn't play anything since upgrading to windows 10. I have checked in device manager and it says device is working properly. I have also done the upgrade driver and it says I have the latest driver.
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Jul 30, 2015
I have a SATA-1 TSSTcorp TS-H653 (not sure whether it is an F, G, H etc.) CD/DVD writable drive in an Inspirion 537s. I recently upgraded to Windows 10 Pro from Windows 7 Ultimate, but the drive is not recognized by the OS. However, the drive does show up in BIOS. I have searched and cannot find a driver for this drive.
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Jan 14, 2016
Problem: When I click on my H: drive or try to access it from the command line, it gives me an access denied error. However, all of the applications that I have installed on that drive run without issue. So, there is some access there. (See attached images. The first shows the hard drive state in diskmanager and in windows explorer. The second image shows the minecrafter launcher profile (that it is stored in H: and the application running, proving that there is some access.
System: Home built PC: (C:) 240GB SSD for OS, (E:) 1TB HDD for file storage and backup, (H:) 1TB HDD for large applications and video editing files. All drives are Simple, Basic, and none have encryption. All use the SATA connectors.
Process: I had Windows 7 Home 64 bit with, among many other things, Comodo Internet Security, Virtualbox, ImageDisk.
During the upgrade process, I noticed that Windows 10, during the upgrade, ran the file system check and fix "problems" on the H: drive.
(Side note) Having forgotten to uninstall Comodo before the upgrade, I did not have network after the upgrade. The fix was non-trivial as I had to use a second computer to download the unofficial comodo uninstaller. Reboot. Uninstall the network devices. Reboot. And once Windows 10 was up and running, it reinstalled the network devices and the network was available.
Still, whether before or after the Comodo uninstall and reinstall, the uninstall of ImageDisk, or the uninstall of the Virtualbox network device, I have no access to the H: drive.
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Jan 7, 2016
I got a 128GB Flash Drive which I proceeded to install a portable, bootable Fedora install on. Of course, naturally, since Fedora is light weight, I had all sorts of other room left over. However, when I plug the USB drive back into the main Desktop, it no longer asks me what I want to do with the USB drive, even with AutoPlay stuff disabled. It's as if the USB Drive doesn't exist.
However, I checked quickly on one of my laptops that has never seen the drive and the AutoPlay on that device immediately popped in. When I selected "view files and folders", voila, I could see the Flash Drive with a folder for the Fedora install and plenty of other open space.How can I force my computer to see this Flash Drive all over again? it's doing the same thing with the storage on my fiance's iPhone. since I can't see her phone anymore when I plug it in (even iTunes doesn't see it).
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Aug 23, 2015
My PC has three hard drives. A Samsung solid state drive (840 series) that has windows and all games / programs on it, and two older Samsung HDD's (HD753LJ, about 7 years old) that I use to store videos, photos, music etc. It had been working fine in this configuration with Windows 7 for years.
I recently upgraded to windows 10 (in place upgrade, not a clean install) which worked OK except one of the two HDD's was not found by Windows 10. After a couple of turn off / turn back on cycles it found it and was OK for a little while. However it stopped finding it again and now hasn't worked for a few weeks.
If I boot into BIOS it lists all three hard drives as boot options, but only two come up in disk manager / device manager / my computer within Windows 10. Is this a Windows 10 problem or is the hard drive dying? (The timing would be very coincidental if it's not a windows problem).
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Aug 26, 2015
So as of recently I am running Windows 10 on my pc. I however noticed one thing: I have an SSD and an HDD installed.
I installed the OS on my SSD ofcourse. Now it seems that Windows 10 recognizes my SSD as a regular drive, and not as an SSD. Due to this, I am unable to install SSD drivers. I use the Samsung Evo 850 SSD.
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Nov 18, 2015
I just did a complete upgrade of my PC replacing motherboard, video card, processor and power supply but keeping original hard drives. I did a fresh install of Windows 7 and then upgraded to Windows 10 soon after completely smoothly with no issues. My boot drive and external survived, but for some reason, even though it was handled with great care, my other SATA hard drive doesn't appear anywhere anymore. I can hear it spin when I boot the PC but it doesn't appear in BIOS or in Disk Management. I changed the cable and the port it was plugged into but no dice.
If it is indeed dead...what are my options in recovering the files? It is essential I get these files back!
It kind of worked on and off when plugged into my brother's PC which uses a different make of motherboard...
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Feb 10, 2016
i have windows 10 installed and generally like it. and the only thing holding me back from using edge, is there is no extensions for it. But the problem i have is that it runs fine, but suddenly it will no longer recognize the hard drive, and even startup diagnostics cant fix it. then ill have to stick the windows 10 usb in and boot that way and once im up and running using that method, i can pull the usb and windows 10 will boot normally to my hard drive.
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Apr 14, 2016
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.
What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was not gone.
As I stated there are more than 100GB of files in that folder some are video and others are audio recordings that were created by using the myrecording (audio and video) features of the Acer laptop and they are very important so I need to figure out if they can be retrieved from that Seagate drive. I have not copied anything else onto that Seagate drive but I have plugged it into the Acer computer to ensure it is being recognized. Both the external drives WD and Seagate are plug and play that are powered from the usb -- they have no power adapters.
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Aug 8, 2015
Yesterday, Friday 7, 2015 I upgraded by computer to the Windows 10 operating system from Windows 7. Since then, however, my CD/DVD drive is not detected and/or recognized.
The icon on my device manager has a icon of Media with a ? mark on it and when I click on it blank.
I have looked under Device Manager for the CD/DVD drive, and there's nothing there.
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Jan 27, 2015
I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?
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Aug 14, 2015
It really isn't my day. I recently upgraded to Windows 10 from Windows 7 and previously my DVD/CD Drive was working perfectly. Now, nowhere on my PC, and I mean nowhere, is my DVD/CD drive recognised as existing. There is no DVD drive showing in Device Manager or in Settings>Devices.
I have taken the side panel off my PC and all cables are properly plugged in.
I have not tampered with the BIOS at all.
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Feb 3, 2016
I have recently upgraded to Windows 10 and alll is working well except for the CD/DVD drive does not automatically recognise a CD when its inserted. With previous Windows 7 when I put a music CD in drive wiith itunes open then itunes would ask if i wanted to import CD.
The CD/DVD is recognised in Device Manager and says that it is working properly. the only way I can get the CD to be recognised after inserting the CD is by going to the Device Manager and double clicking the CD/DVD line to open 'properties'. At that point itunes asks me if i want to import.
The drive is a Samsung SH-223L.
Autoplay is ON
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Feb 10, 2016
The DVD drive worked fine prior to installing Win 10 - now the computer doesn't recognize it. Win 10 apparently thinks it is a removable drive. The CD-DVD drive is recognized in BIOS.
How do I diagnose the problem?
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Oct 15, 2015
I just 'upgraded' to Windows 10 yesterday from 7. Windows 7 has a generic photo upload program that activated when I hooked the camera up. Windows 10 does not recognize my camera in G drive.
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Sep 10, 2015
Previous Win 7 did recognise apple equipment so that I could download photos to the desktop but although I tunes syncs with my phone and pad, win 10 will not show them in explorer. How can I download pics without using the cloud?
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Jan 9, 2016
Pen Drive and external hard drive keep getting errors! So I select to fix the problem scandrive recommended scan and repair. But there's never anything wrong with them it reports! And it takes ages to scan it takes 10-15 minutes for 32GB pen drive. Windows 7 Pro done it in a flash! Anything I can do about it.
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Aug 17, 2015
Since receiving the Win 10 Home upgrade my computer no longer recognizes the DVD drive. It doesn't show in Device Manger or in the device list in This PC although it does spin up if you insert media into it. I've tried all the suggested remedies except messing with the registry and nothing works. This is one of several problems I've had with device drivers since the upgrade.
Windows 10 Home 64 bit
AMD FX-4130 3.80Ghz
8Gb Installed memory
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Aug 19, 2015
On W7 i had my nokia lumia 900 unlocked and could plug it into my pc via the usb and it showed up as another drive.this allowed me to add remove music files etc. since installing W10 it no longer shows up?Indeed w10 seems to be changing things that it wants without me okaying it,if this continues i will be going back to w7. Q: How can i get my phone showing up as a drive i on w10.
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Sep 19, 2015
Just this past day I upgraded my Dell XPS 15 from Windows 7 to Windows 10, and I noticed I'm now having the same issue as many recently-upgraded users, specifically that when connected to a TV via HDMI, audio does not switch over to my TV's speakers, however, it stays with my computer's speakers, and video works perfectly fine.
In the audio devices panel, the Digital Audio (HDMI) speakers are displayed, but are listed as "not plugged in", as displayed below.
My drivers are all updated, cables tested on multiple devices, I'm running a NVIDIA GeForce GT 540M, driver version 10.18.13.5362
I've seen this problem in other threads, tried multiple solutions, but to no avail, therefore would like a solution specific to my model/make.
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Dec 21, 2015
In the past few days my external hard drive makes the sound (windows notification) like when I unplug it from my desktop. Then about 5 seconds later I get another sound and notification asking me how I would like to view content for G: (my external hard drive). I only have it attached to use for backups and I've checked my back up program (easeus) and my backups haven't been happening either. I used crystaldisk to check it and it's healthy. Why it would be essentially shutting itself off and on?
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Jan 8, 2016
I was under the impression that I was going to have a hard drive failure and purchased a new hard drive and cloned windows to it. it turned out my drive is fine, so I would like to use the drive as a second drive in my system.
if I just plug it in, will my computer boot from the now C: drive or will it boot from the second drive, since it is a bootable drive?
Or can I plug it in after it booted up?
it is installed and the power is connected, but the data cable is not.
I gave my C: drive a name so I can find it in file manager and don't format the wrong drive when I plug in the second drive.
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Feb 10, 2016
See Pictures, 'Local Disk E' appears twice at the side, not an issue, but I don't know why?
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Sep 12, 2015
I have a Seagate HDD which has a really dumb APM setting. This makes it spin down and make extra noise.
In Windows 7, I managed to auto disable per session basis, but in Windows 10, this does not seem to work any more.
Are there any proven way to control APM settings in Windows 10? I really can figure it out.
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Dec 2, 2015
"Your PC ran into a problem and needs to restart" This is the message I got when windows 10 stopped
working.. From that it said my computer has an unrepairable problem we will collect the information and restart it for you. It never did restart, so I tried with the windows 10 disk to use start-up repair.. and it told me that the hard drive was locked. So, I had no way to unlock it.. Long story made short. I had to take the hard drive out and hook it up to another computer that has windows 7 installed on it. And it let me unlock the drive, after which i put it back in the computer that it came out of, and it works just fine..
How is one supposed to unlock a hard drive, is there a program to do that? Or did I just luck out, by having another computer to hook it up to. ? I've had this happen on windows 10 more than once..
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