Drivers/Hardware :: Via HD Audio - Sound And Mic Not Working?
Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Aug 9, 2015
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Problem:
1) Since updating to windows 10, Laptop completely incapable of making any sound out of the speakers.
2) Headphones plugged into jack produces no volume out of earbuds
3) The Color of the volume slider when F9 or F10 is pressed is a light yellowish orange. Not the Usual Green
4) Playing a test tone creates an error box "Failed to play test tone"
Things I have Tried
1) Downloading a new Driver (failed)
2) Resting the sound and Sound system (failed)
3) Finding the mute button and unmuting the computer (it wan't muted)
4) Restarting the computer
Edit: 5) Tried to switch playback options, There are only 2: 24 Bit: 48000 Hz, 16 Bit 48000 Hz (DVD quality)
Solution I want:
1) My toshiba to actually play sound out of speakers
2) toshiba to play sound out of headphones.
I'm not sure if this is a hardware of software problem. Any way I'm posting it on both Toshiba and Windows 10 Forums.
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Here is what my Device Manager shows in sound and audio; [URL] .... Note that disabling/enabling High Definition Audio and Realtek Audio in various combinations does nothing to fix the issue.
Here's my dxdiag log [URL] .... I'm using Windows 10, and my motherboard is an Acer FMP55
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