Drivers/Hardware :: Windows Won't Recognize IPod Nano As A Device

Jan 13, 2016

Went thru iTunes support. Can't get windows to recognize my device

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Drivers :: USB Doesn't Recognize Camera Device

Aug 9, 2015

My computer with Windows 10 no longer recognizes my Hero 3+ GoPro Camera, nor my Nikon D5100. I have looked for drivers, but to no avail. Any way that I can pull pictures/video off these devices and put on computer?

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Drivers/Hardware :: Failed To Find Audio Device - Doesn't Recognize Sound Card?

Aug 19, 2015

My laptop does not want to recognise the sound card/audio driver that are built into it. The fun part is this just happened. Audio played yesterday, and the time before that, and even before the upgrade. The only thing that has changed (or at least is the biggest change i can think of) is downloading and installing Cygwin (sans audio packages). In trying to play a song on the new microsoft Groove, i get this;

Further inspection in the playback devices, the only two options are the Speakers/Headphones and communications Headphones, the former of which i can only assume is my actual computer speakers (otherwise its completely gone!).Looking at the device manager, everything seems okay. All the drivers are up to date so im not sure what could be wrong there?

Its Windows 10 pro (upgraded from Win7 Pro) and the computer is a Dell Precision M4600. (I am pretty sure the audio driver is in the device manager image).

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Drivers/Hardware :: IPod Driver Error?

Aug 21, 2015

I just upgraded to Windows 10 OS. It doesn't recognize my iPod. When I attach to the USB port, I get a message there's a problem with this drive. Then, Disc Check can't be performed because Windows can't access the disk. When I open Settings > Devices, the message says iPod Driver error.

I expect I need a new Driver installed.

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Drivers/Hardware :: Windows Installation Doesn't Recognize New SSD

Oct 31, 2015

I got a new Samsung SM951 M.2 PCI drive. I have a X99 motherboard but it didn't have the M.2 slot so I purchased an adapter to attach the drive and installed it into an open PCI slot.

When I first installed it and boot up under the current Windows 10, I could see the drive through Disk Management.

I disconnected the current Windows 10 version, put in the disk, booted up and selected the drive to perform a clean install. The initial copy and prepare for installation worked fine, then it needed to reboot and that's when I got the message:

Internal hard drive not found
No bootable devices

When I reconnected the old hard drive and booted up, I could see the install files on the new drive, but it just won't boot to it.

So, what do I need to do to get the PC to recognize this drive as bootable?

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Drivers/Hardware :: IPod Not Recognized By ITunes After Installation

Oct 2, 2015

When I start itunes a box comes up that says "An ipod has been detected but it could not be identified properly..." and then goes on to give instructions what to do. I have followed those instructions. I have also been to an Apple store and my ipod is up-to-date as is my itunes software.

The ipod will note be recognized. Further, all podcasts contained on the ipod that I have already listened to now have a symbol against them and cannot be replayed. I use my ipod all the time and am extremely annoyed that to date no solution that works has been provided.

Another problem with Windows 10 is with already purchased "Big Fish" games. The games appear so big that I cannot see the bottom of the screen to be able to play properly. I wish I had never upgraded to Windows 10.

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Not Able To Recognize DSLR Camera As Imaging Device

Dec 29, 2015

I have a Nikon D3200. I am trying to use my camera as a webcam and to be controlled remotely from my PC. The drivers have installed properly, but the camera is recognized as a portable device and not an imaging device.

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USB Ports On Right Side Of Laptop No Longer Recognize Any Device

Oct 15, 2015

I installed W10 yesterday and now the USB ports on the right side of my laptop no longer recognize anything.  I don't even get the message that the laptop knows something is plugged in.  There is a USB port on the left side of the machine that is working fine, but the ones on the right are ignoring me completely. 

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BSOD :: Critical Process Died - System Does Not Recognize Any Bootable Device

Nov 2, 2015

I am using a Lenovo Y510P, originally installed with Windows 8.1. I upgraded to Windows 10 in July and it worked fine-ish up until now. I have recently (for the past few days) encountered quite frequent BSODs, most of the time with the code CRITICAL_PROCESS_DIED. I tried clean-resetting Windows 10 but the error kept recurring. It happened really randomly, sometimes when I was browsing the web in Chrome, sometimes when I was typing something in Skype, or in Microsoft Word, or sometimes when I just tried to refresh the desktop. So there's really no predicting when it is going to happen

P/s: After rebooting from BSOD, for some reason the system does not recognise any bootable device (and so it tries and fails to boot from my network?). But when I hard-reset the computer by holding the power button the system can boot into Windows again. I used to have grub2 bootloader for my Ubuntu, but after the first of such BSODs it died, somehow, so the system just booted straight into Windows from then on.

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Drivers/Hardware :: No Audio Output Device Is Installed - No Realtek Device In DevManager

Sep 12, 2015

i have my ASUS X555LD for almost a year now, so as far as date is concerned my laptop shouldn't be too old to suffer such illness. So it came with Win8.1 x64 of course and just recently, as soon as Windows 10 was released, i upgraded quickly.

but right after i upgraded to Windows 10, my laptop became ill and had this errors:

1. i got BSoD Most of the Time, one would say CRITICAL_PROCESS_DIED or UNEXPECTED_STORE_EXCEPTION. there are times my laptop would freeze in the BSoD, not even the 0% would move to 100%. so i had no other choice but to force shutdown it, and sometimes after turning my laptop on again i end up at my BIOS with no HDD nor BOOT ENTRY listed. as i experimented, i had to press slightly hard on the right side of my Laptop where my HDD is Located just for my Laptop to re-read my HDD once again, as soon as i got back to Windows 10, i ran an HDD Check and nothing was wrong, no bad sectors or anything. this is confusing me as to how it is happening. so i somehow got used to BSoD since my Laptop frequently experience it. sometimes just a simple movement that would shake my laptop would turn into BSoD again, i suspect something like my HDD or loose or the likes. i dont really know.

2. after the BSoD Case, a week or three i guess. i started to loose Audio Ability. it was just this morning, the Volume Icon has a "RED X" on its icon and states "No Audio Output Device is installed.". and after checking my Device Manager, to my surprise the Built-in Audio Device (Realtek) is not there. i don't know how or why it happened but i can't get it back.

even checking the sound tab on the control panel doesn't bring out Audio Devices.

i was wondering if ASUS or the PC Store where i bought my Laptop would fix it for me as per warranty is involved ?

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Drivers/Hardware :: Retrieve Device After Hitting Remove Device

Jan 17, 2016

I recently put my camera memory card into my computer to download photos. I couldn't open them and need to leave so hit "remove device" figuring that I'd go back later when I had more time to get them. When I went back and reinserted the card it didn't show up. I've tried to "add a device" but it still doesn't work. When I hit the device and printers icon it doesn't show up. What do I do?

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Drivers/Hardware :: CD / DVD Won't Recognize Disks

Dec 1, 2015

New win 10 and new dirve .drive shows in 'this computer'. Cant recognize any disks. here is the event log:

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Drivers/Hardware :: After Upgrading PC Won't Recognize SSD Or HDD?

Sep 1, 2015

Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....

And then it said there was no boot drive. So I went into BIOS (originally I couldn't get into that... I had to put a Windows 7 boot disk into the dvd rom to even have that option) and there is no SSD and no HDD. Now when I restart it without the boot disk in the dvdrom it says, "Restart and select proper boot device". Too bad I can't. I wish I could. I unplugged the SSD and HDD and put them into a really old PC I have... It didn't recognize them. BUT... Then I took the HDD out of the really old PC and plugged it into the newer one... And it wasn't recognized there even though it's good on the other one.

Also, when I plugged in two external HDDs, they were both visible. I couldn't boot up with them, of course, but they were there in BIOS. My PC still powers on perfectly fine. I've taken the CMOS out to reset any misremembered settings there. I've set BIOS to default, played with settings, gone back to default, etc. I've configured my SATA to Raid, AHCI, and IDE. All serial ATA ports read as empty, even though they're not. I've plugged my SSD into different ports, used different cables, etc.

The only thing different about anything is that a few days prior to this, I took a plunge of curiosity and upgraded to Windows 10. I usually wait at least a year before upgrading OS's to give time for all bugs to work their way out, but for some reason I didn't this time. One lovely day my computer randomly wouldn't read my SSD. Then it stopped reading my HDD. It wouldn't read a good HDD from another computer but the other computer wouldn't read either the SSD or the HDD from the first computer. It would read external HDDs but not boot from them.

It'd make sense if my SSD and HDD just died for no reason and were bad (but why would one die and then the other a few minutes later?) but if that's the case, why won't my PC read the old HDD from another PC that I know works? Likewise, it'd make sense if my newer PC just wasn't reading any drives and they were actually both fine, but then why would it read external HDD's and why wouldn't the SSD and HDD show up on my old PC? (It's old AF... Maybe that's why?)

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Drivers :: Doesn't Recognize Monitor

Feb 13, 2016

I'm having trouble to get picture on my main and only monitor when booting up. The green led indicator on the monitor is just flashing.

Usually I have to push the restart button 10-15 times until picture finally appears. Sometime I am able to log on in the dark. Hit space and logon, then do a win+p until picture appears.

I've tried to uninstall the drivers, but that didn't solve it. I had to use a different monitor to get in for the first time after that. Driver is the most recent one.

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Drivers/Hardware :: Doesn't Recognize SSD

Aug 18, 2015

When i go to disk management all i see is NTFS file system , my SSD no longer shows , is this normal ?

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Audio Device Set As Recording Device By Windows?

Oct 10, 2015

I connected an audio cable to my laptop but when windows asked what the cable was i accidentally checked the box that said microphone. Now i can't change it anymore and my audio device is in the recording tab instead of the playback tab. How do i change this?

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Drivers/Hardware :: Bluetooth Does Not Recognize / Pair

Oct 6, 2015

System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition. I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.

When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not.

After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)

It is a Microsoft mouse by all means it should work on Microsoft drivers.

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Drivers/Hardware :: DVD Drive Won't Recognize Disc

Sep 27, 2015

Ever since the transition to windows 10 the dvd drive will not recognize,read or view any disc i put in, it says please insert a disc into drive E:. However my brothers laptop can view,recognize and read the disc.

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Drivers/Hardware :: Computer Does Not Recognize Outer HDD

Aug 27, 2015

I am fixing my corrupted PlayStation 3, but my computer does not recognize it's HDD so I can not fix it.

How can I make my system know that I have an HDD plugged in?

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Does Not Find Songs On IPod

Sep 6, 2015

Windows 10 does not find songs on my Ipod. I wanted to copy them to my laptop. Neither Itunes nor Groove Music "sees" them. It only sees the pictures on the Ipod.

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Drivers/Hardware :: Computer Does Not Recognize Disc Drive (D)

Nov 21, 2015

After installing Windows 10 (I had 7 before), my computer does not recognize the D: Drive at all.

I have a Lenovo H410 Desktop (Lenovo Windows 7PC).

My scans show that all my drivers are updated, but there does not seem to be a driver for the disc drive.

Is that what I am missing? If so, where I obtain it? I have tried the Lennovo website, but am having some trouble getting to the drivers.

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Drivers/Hardware :: How To Get Update To Recognize External Drive

Dec 12, 2015

Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C: drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.

In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.

When I click "Refresh" it says that it needs 10GB on C: drive, and eventually says that the upgrade failed.

The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.

I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, how to get past this point.

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Windows Won't Recognize Nikon D300 Via USB

Oct 12, 2015

Just prior to updating to Windows 10, I had no issues. Now, I get a message that my device has malfunctioned. Microsoft have a solution, or is this just another issue that's being ignored? 

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Drivers/Hardware :: Realtek Doesn't Recognize External Microphone

Dec 20, 2015

Recently I purchased a Logitech h151 headset which has only one single jack, as my ASUS laptop has only one jack used for a headset. However, upon connecting the headset, although the sound plays through it perfectly and without issue, the microphone doesn't seem to work.

I've tried multiple solutions - I went to the Realtek Audio Manager to try and find advanced options, as I read that a possible fix to this is to go there and select an option to separate all input jacks. However, I cannot seem to find advanced options anywhere. I have also entered the Sound section in the control panel, and under the microphone section my external microphone was not detected, even after showing all disabled devices.

As for the Realtek Audio Manager issue, I read of several solutions to make advanced options pop up - from updating the driver to completely uninstalling it and such. As you can probably understand, I would rather not result to such things as messing with the drivers, as I am not a tech-savvy person and will not be able to claw out of a technical hole should I get into one.

EDIT: I forgot to mention, the internal mic is being used and can be detected (of course).

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Drivers :: Doesn't Recognize Brother MFC - J475DW Wireless Printer

Feb 16, 2016

I recently bought a new laptop with Windows 10. My previous laptop had Windows 7 and worked very well with my Brother MFC-J475DW Wireless Printer. I tried installing the driver for the printer from the original disk that came with the printer on the W10 laptop several times and kept getting a message that there is no printer. I went to the Brother website and downloaded the latest version of the driver and still get the same message. After some research I tried for the "built in" drivers, but with no success.

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BSOD :: Windows Login Does Not Recognize The Password

Feb 21, 2016

I recently loaded the free windows 10 upgrade. Our family was not happy with it at all because it would freeze all the time. Any time we tried to print anything out of any program it would freeze. We tried some of the repairs and they would work temporarily or not at all. I don't care to spend a bunch of time debugging it. So I decided to go back to Windows 7. I let it do everything last night to revert back and just tried to log in and it doesn't recognize the password . i know I'm entering it correctly. I don't have a password reset disk or USB drive and I need my computer back.

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