Drivers/Hardware :: Audio Not Running?
Oct 9, 2015
I installed W10 on my laptop yesterday, a friend has problems with his copy of W10. Everything is fine for me, and he has now put W10 on again and all seems to working EXCEPT, he has not got a volume control icon in his taskbar - although sound IS working. I researched and told him about the wheeze of changing the text size in display - which has resolved that problem for many folk, but he found he could not move the cursor along the bar, and has also noticed that although the volume is set to 'on' where you select which icons appear in taskbar, there is a message saying 'audio service is not running'.
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Feb 3, 2016
I have never seen anything like this. I noticed the volume icon was missing so I went to go activate it, but the icons are all switched around. It also says "Audio Service is not running" but I checked under "services" and it clearly is (and I can hear audio!). I even restarted it to be sure.
Here are a few examples: [URL] ....
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Jul 29, 2015
Just like the title says, I don't want the realtek audio drivers as it completely messes with my audio and also doesn't correctly switch when i plug in headphones for example.
It also doesn't allow for the 'speaker fill' enhancement to be used when playing stereo content through surround sound.
Windows itself does a far better job as opposed to realtek.
Every time i uninstall realtek it automatically gets reinstalled.
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Jul 17, 2015
I'm using build 10240, and in the first install, it installed the Realtek audio drivers.
The problem with these drivers is that they completely mess up the sound in my headphones.
Anyways, I've tried : Uninstalling the audio manager in control panelDeleting the oem#.infUninstalling the drivers in Device Manager
None of these work. When I uninstall it, the driver is just reinstalled when my computer reboots.
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Mar 5, 2016
so before I wiped my entire PC the sound was working flawlessly - I would use the audio inputs for the Razer Blackwidow Chroma and it would work perfectly.Since the reset however, no sound has been discoverable, I get a red x on my speaker, and it says "No audio drivers installed" on "Playback Devices" I have tried putting my headphones in every audio jack on my PC (front, back and keyboard) and it still isn't picking my headphones up, I have installed the latest drivers and still no joy.
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Aug 25, 2015
I installed windows 10 for my Asus laptop(which was running windows 8.1 pro and the mic worked perfectly) , and the microphone just doesn't work. I tried to install the latest win 10 drivers for Via, and that didn't work. Are there any fixes for this problem, or am I just out of luck?
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Jan 14, 2016
Today I updated my laptop to latest build of windows. After that I found "No Audio Output Device Is Installed" message. I reinstalled audio drivers from Dell (Audio_Driver_PKGMR_WN32_6.0.1.7564_A01) Still no sound. I checked device manager it shows, Other Devices-High Definition Auduio-PCI Device, both have exclamation mark in yellow triangle. (See attachment) I am puzzled what should I do next.
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Feb 10, 2016
With Windows 10 showing up on more computers every day, I decided to take the leap and upgrade my operating system. I figured that I would need to know it in order to service my client's computers - however, doing so has provided me with a problem that I have been unable to solve.
I have seen many posts and "solutions" for laptops that have suddenly been running far hotter since upgrading to Win 10.
My situation is a little different, I am running a Dell Studio XPS 435T with the Core i7 920 with 12GB RAM, and HD5700 on the stock motherboard. The CPU is cooled by an aftermarket fan and heatsink (Arctic Freezer I believe). And yes, it is clear of dust bunnies.
When booting into Win 7 Ultimate my idle temp is 43C and at load gets to 65C however if I boot into Win 10 Pro my idle is 67C and at load easily jumps to 90C+.
I have also tried the "change CPU power" however dropping my CPU to 60% doesn't seem like a real solution to me..
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Feb 10, 2016
I noticed that my computer is running on two cores instead of 4. [URL]
My computer specs are:
Asus m5a97 R2.0
Amd fx-4350
Nvidia gtx760
8gb Kingston hyperx.
I have tried now Checked bios settings and msconfig they seemed to be fine. Installed fresh windows 10 Checked for viruses and cleaned them (couple troijans found)
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Oct 24, 2015
For some reason, my printer doesn't show up in applications such as Microsoft Word or Libre Office, although I'm sure that it's connected properly to the computer because it still lets me scan documents. When I troubleshoot the printer, I get this error message: "The Print Spooler service isn't running".
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Aug 15, 2015
I have upgraded to windows 10 about a week ago but everytime I turn my pc on, it says HVECK is not supported by this OS. My audio driver is VIA High Definition Audio driver. It seems like they dont have an updated driver for windows 10. What do I do? Can I change to Realtek instead of VIA? I mean is that possible to use a different audio driver? Like, uninstall VIA completely and install Realtek?
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Feb 10, 2016
I'm using a Surface Pro 2. After my upgrade from Windows 8.1 to Windows 10, I'm not getting any audio out from the DisplayPort. I use DisplayPort to HDMI to a receiver. I've upgraded to the latest RealTek audio drivers, but it's not working. Could there be a different driver issue at play?
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Aug 7, 2015
I installed Windows 10 today, but since installing it, i have had no sound/audio. The only sound driver I have is NVIDIA High Definition Audio, but it cannot be selected as "default device".
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Dec 31, 2015
so i just wanted to install the lasted version of the driver and when i try to install the driver it will keep on restarting over and over again after it says its done and needs to restart and when the computer turns back on it does the exact install over and over again and it never finishes but my realtek driver still works.
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Oct 31, 2015
Today, I upgraded my Toshiba Laptop to Windows 10, it was previously windows 8 but the computer was windows 7 default. My sound was working fine until I installed Windows 10..I upgraded to Win10 and I played a youtube video and I hear choppy glitchy like sounds few once in a while.. How do I stop it from chopping out? My brother has the same computer as me and he upgraded, his doesn't make the choppy sound. I tried with his headphones in my computer, it still occurred. How do I stop it from chopping out?
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Nov 28, 2015
I just recently purchase a newish laptop recently off eBay. Its a HP ProBook 6470b, it didn't came with a hard drive so I pulled the SSD out of my old Dell 1545 which has windows 10 preinstalled. Long story short when I listen to music over Bluetooth to my stereo, the sound become very choppy and distorted. Specially if I do some typing, extreme processing or moving the trackpad it becomes really bad. If I don't type, move my mouse or have it idle on the music player its fine (most of the time).
I should mention at this present moment I don't have a hard disk caddy since I didn't come with one and I'm waiting it to arrive from Malaysia (so I'm just curious if that could be a culprit). I have tried different Bluetooth speakers and the same problem persists. I have tried my macbook, android tablet, surface and phone with the same reciever and it play musics without any problem whatsoever. I have tried updating, uninstalling and installing drivers and hasn't made that many difference (although disabling the Microsoft UE LE Eliminator useful somewhat). The driver is a broadcomm 20702 Bluetooth 4.0 adapter.
I have disable any enhancement in the sound settings and gone to devices and printer and disable any unnecessary services that is used by my bluetooth receiver but the problem is still present.
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Aug 19, 2015
Just as the titles states; why is it that every time I reboot with windows 10; it wipes out my sound? This once again is on a sound blaster x-fi titanium pci express sound card.
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Aug 11, 2015
I currently have an Asus Vivopc desktop that I use as an htpc and it is connected directly to my LG LB5800 tv. The PC has onboard speakers which sound terrible and when I connect the tv via HDMI, the video works fine but no sound comes from the tv.
I still get sound from the PC but no matter what I can see, there is no option whatsoever to have the TV as a playback device. It isn't listed at all. I've reinstalled the intel and realtek drivers but that didn't work. I've opened up the playback devices, shown disabled devices and it didn't show up either.
With Windows 8 it worked flawlessly. With Windows 8.1 it would only work when I rebooted the computer with the TV on, otherwise the device would disappear as soon as it was turned off. With Windows 10, it just isn't there at all.
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Sep 27, 2015
Since upgrading from Windows 7, I have not been able to find an easy way to switch between audio devices easily on Windows 10. What I'm trying to do is switch between my system speakers and headphones. The only way I can find to do this is to right-click the speakers icon in the taskbar, select playback devices, right-click either "speakers" or "headphones" and select "Set As Default Device."
From then on, all sounds are routed to that device. But I have to do this every time I want to switch between headphones and speakers. I think on Windows 7 there was a way to route all sounds through BOTH speakers AND headphones. I could then just use the physical device's switches to control where the sound comes from. I haven't found a way to do this on Windows 10.
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Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Aug 5, 2015
Windows 10 Home 64bit, HP Pavilion dv7
When I play videos on Youtube or Vimeo or music on SoundCloud (which is as much as I tested), I hear a static sound. It happens the most often for YouTube, maybe 10 seconds, and less often for Vimeo and SoundCloud. This impacts headphones (Beats) and speakers.
How can I fix this static sound? I'm using, for all my audio stuff, IDT Audio.
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Jan 19, 2016
On my HP pavilion notebook the end of the headphones is stuck in that jack, currently I have a tool coming to repair that. Is there a way I can disable my audio jack. Headphones is not coming up in playback devices. The only thing that is is. Speakers/HP. I tried installing realtek software it will not install. It says it is installing the headphones than I switch it to the speakers as the default but then it switches back to the Speakers/HP.
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Sep 11, 2015
Ever since I upgraded from windows 7 to windows 10, I've been experiencing brief audio popping/cracking noise. Sometimes I could go an hour and not hear anything, other times I hear a pop every 30 seconds. There has to be sound playing for the popping to occur. Its brief, but can get annoying when listening to music.
I have tried many things including:
-Updated drivers (Realtek HD Audio)(AMD GPU drivers)(Realtek Network Card)
-Tried disabling Realtek HD Audio since it doesn't effect USB audio
-I do not have a WiFi card so its not that
-Its not a DPC Latency issue; No spikes from LatencyMon
-Disabled sound enhancements from playback devices
-Its not the headphones themselves as they work fine on other sources
-I tried an old set of ear buds that weren't USB and they seemed to work fine so it may just be USB audio.
I do have a Dell XPS 435t/9000 that's about 4 years old with some hardware changes like PSU/GPU etc., maybe its the motherboard? (Though that's kind of a stretch). Dell says that certain computers don't support windows 10 upgrade, but I feel like that's just so they don't hold you responsible if you do upgrade, as everything else works perfectly.
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Jan 24, 2016
I have a SteelSeries Siberia 650 headset and I'm using their latest drivers/controllers to handle the audio from my computer. The thing is I'm facing a weird problem since then.
Everytime I restart my computer (using the 'Shut down' option and turning it back on), my speakers come muted, just as the image shows:
If I use the 'Restart' option it comes back alright:
Here's an image of my 'Recording devices' tab:
This is how my device manager looks like:
And finally SteelSeries controller:
So far I've tried reinstalling the original headset drivers and I also tried using the 'Uninstall' option under the device manager. None of them worked.
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Jan 6, 2016
I have a scanner radio that I input to the desktop pc via a USB Port. Then the pc outputs it on the Green audio jack to a pair of desktop speakers. Works fine.
Now let's say I have another radio output which is inputted to the pc via the pc Line In Audio jack (Blue).
How can I switch between them to the speakers ? Both come up on the Speaker Icon in the bottom task tray as being enabled, but not sure how to switch which one (only) actually goes to the desktop speakers (if both radios are working).
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Aug 31, 2015
So, after fruitless attempts at fixing the issue using other people threads I've decided to create my own.I'm one of those unlucky to be bugged by sound issues after an upgrade to Win10 from Win7. My Siberia v2 headset microphone doesn't work.
What I've tried:
1) Updating the VIA HD drivers, including the latest pack for Win10 (the one that marks your devices with (Win10)).
2) Lowering (and increasing) the bits and sampling rate
3) Installing the older drivers in compatibility mode. The one for Win7 gave me a blue screen and failed to install, Win 8.1 drivers made no difference, mic still didn't work.
4) Installing the generic Windows high definition audio device drivers. No difference.
The new driver pack from VIA still fails to set the correct device as default, enabling 'Headset' from the front panel which isn't even connected inside. Now, the 'speakers' option enables the audio playback, but microphone is still unresponsive. It behaves strangely, sometimes the volume indicator seems to be picking up noises, but it lasts only for a few moments after which there's nothing. Obviously, I've checked the micro on another PC and it works fine.
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