Drivers/Hardware :: Elan Touchpad Driver Update
Mar 31, 2015
Been reading here and using win 10 from the outset. On latest build, updated this morning. This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.
Is there any method for stopping a particular windows update from loading? I keep uninstalling it but it comes back all the time. I am on an Asus G750J laptop.
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Apr 14, 2016
I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.
I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.
However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?
I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.
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Dec 5, 2015
i have a acer aspire 1v , windows ten just updated with cortana in australia , since the update my touch pad has no options for two finger functions
when i was running windows 8.1 i had options for three finger functions , that went when i installed windows ten for the first time and i could only get two finger options available , now with the latest install there is only options for one finger functions
I am have synaptics pointing device but i though i had elan pointing device...
what is also weird is when i open the synaptics pointing device in the tray manager , i have an option for accessories with pressure graph and moonpad options , not sure what they are but clicked on them and i get a message this option requires a synaptics pointing device and synaptics pointing device driver
I've tried device manager check driver update and it says working properly and driver is using the latest update.
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Aug 27, 2015
Prior to installing Windows 10, I would disable the touchpad on my PC (hate it!) by going to Settings - Mouse Properties - ELAN - Stop Device. Since installing Windows 10, the ELAN device does not show up under devices and I cannot disable.
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May 4, 2015
After installing build 10074 followed by Windows Update, I got the following report, "ELAN DRIVER UPDATE FOR ELAN INPUT DEVICE FAILED - ERROR CODE 0x80070103"
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Aug 21, 2015
Windows 10 Pro and I am having an issue with my Touchpad driver, it seems to want to mess up and not move to where I need it to go, so I uninstalled it from the Programs and Features menu, but my issue is it keeps popping back up in Windows Update and installing on its own, I don't want the driver for it as it doesn't function correctly with it installed it works great when its not installed so how can I hide it
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Nov 18, 2015
For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.
19.0.9.7 is the synaptics version
touchpad works fine on other user accounts
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Jul 31, 2015
i just upgraded to Windows 10, and everything is working fine exept for my Elan touchpad.
I have never experienced it not working for Windows 8.
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Oct 6, 2015
I updated my laptop(HP envy m6 notebook) a few days ago from windows 8.1 to 10 and since then my touchpad/pointer has been freezing for 4-5 seconds after I touch any button on the keypad. eg. if i hit enter then i cannot move the pointer for a few seconds.. I can still use the left and right click even while the pointer will not move.
Everything worked perfectly before i upgraded to windows 10 and everything else apart from the freezing mouse seems to be working just fine after the upgrade.
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Aug 14, 2015
The settings windows for my ELAN pad is empty. When I change the registry settings then the entrys are visible, but after restarting windows these settings were reset and th window is empty again. What to do, to prevent these changes?
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Dec 13, 2015
How do I remove the dialog box telling me to update drivers ? I have automated updates from HP so I do not require a new program that wants to install on my computer. I'm confused as to whether it's from MicroSoft or some scam.
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Aug 3, 2015
I just updated my laptop to Windows 10 and I'm having an issue with the driver for my fingerprint reader. Windows 10 keeps installing the latest driver software for it rather then the version that I manually installed. The problem with the newest driver is that it disables finger print sign in and windows hello. I had the same issue in Windows 8 but I was able to just go into Windows Update and disable the update, with Windows 10 I can't do that.
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Oct 16, 2015
I have a SteelSeries Sensei mouse and a Razer BlackWidow keyboard. Windows 10 daily attempts to install a "SteelSeries ApS - Keyboard - SteelSeries Sensei [RAW]" update. The update fails within seconds of starting with error 0x80240016. The initial failure message darkens my screen (even when another program is full-screened) and shows a simple message, I don't currently have the verbiage and can't reproduce until Windows attempts automatically.
The update says keyboard in the name, but also says my mouse model. I'm sure it probably pertains to my mouse, but my mouse is working fine and this update fails regardless.
I've rebooted. I've attempted to install while a different mouse was plugged in. I've tried updating mouse and keyboard drivers automatically through the Device Manager ("device driver is already up to date"). I've installed keyboard and mouse drivers from the vendor sites.
Is there anyway to get Windows 10 to forget about this update and stop trying to install it?
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Aug 15, 2015
As I encounter problems with my Lan driver Realtek and Windows 10 Pro 64, somone on the forum said me to download the last version from Microsoft update catalog which seems the good one.
So I downloaded the driver but it is a .cab file. When I unpacked the files I obtain four files : a .cat file, a .inf file, a .sys file and a .DLL file. There is no setup.exe file....
I tried to install the driver using the command "HDWWIZ". It sees the .inf file but noting installs..
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Nov 10, 2015
Recently I was notified that a driver installation failed. I went and checked it out, and it was a driver for HD 4600 graphics. My old system ran an i7-4790K, and when I upgraded to X99 I did not reimage my SSD.
Is there a way I can remove an update from Windows Update? The CPU I have has no iGPU, let alone HD 4600.
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Sep 29, 2015
I have an Acer Aspire E1-572 running Windows 10. The computer has an Elan smart pad drivers. I recently updated to windows 10 but after it was installed, my touchpad settings changed. I tried to change the settings to how they were before, now i can no longer adjust the sensativity or have the inertia " momentum" settings enabled. Those are no longer options listed on the driver settings.
I am disabled with limited mobiity and I rely on the ability to flick the mouse and have the cursor travel across the screen. Without these settings I am struggling to use the computer.
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Nov 6, 2015
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
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Sep 28, 2015
I do not like the touch pad. When I had Windows 8.1, I simply disabled it. But Windows 10 has a mind of it's own. I go into settings for touch pad and put a check mark where it says "disable touch pad". But as soon as I restart, the touch is enabled. I go where I put the check mark and it's gone--Windows just un-checked it. There are a couple of places where I can disable it, but upon restarting it goes back to where it was. I even went in Device Manager and disabled it there, but the same thing happens.
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Aug 14, 2015
since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
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Sep 12, 2015
I understand i have asked this before, but my touchpad still refuses to disable. i have tried 5 different versions of the synaptics driver, and i believe im currently running on the best version (according to my laptop). If I go to control panel and disable it from there its still no luck. its making me regret my decision to update as it worked perfectly before.
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Sep 1, 2015
On my Dell Alienware m14x it seems that I can not find a way to disable the feature that enables a delay between the time you can click or move on the touchpad to when you can press a key. Meaning, if I quickly stop typing and attempt to move my touchpad, I must wait a couple of seconds before my touchpad enables itself again. This feature was added to stop people from accidentally pressing the pad while typing.
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Mar 5, 2016
OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
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Jan 18, 2016
I have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
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Nov 5, 2015
I installed the new Win 10 home and now I'm unable to deactivate the touchpad. I tried to fix it in system controls and of course by "alt+F9" but nothing works... or elseway, it still works.
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Jul 9, 2015
I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll. It is a Synaptics V7.5 on PS-2 port. I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)..
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Aug 6, 2015
After upgrading to windows 10 my touchpad was not working, after googling around i saw someone say that windows 10 turns it off by default so i went through the device manager and turned it back on but now it is unable to click on anything and i can't use the two finger scroll thing that i use to be able to.
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