Drivers/Hardware :: No Communication Between Computer And Keyboard
Mar 5, 2016
Dell computer, W 10, is four days old and it suddenly stops communicating with the desktop. Logitech mouse still active and moves around on screen, but there are no letters written. Microsoft updates made no difference. switches are on and batteries new.
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Sep 15, 2015
I edited the BIOS settings to try and enable my keyboard and mouse and wake my computer from sleep, however now I am having the problem that moving the mouse/using keyboard also turns on my computer when it is powered off.
Is there a way to get my computer to wake, by only click or typing any key (not moving mouse), but at the same time, keyboard and mouse not affecting anything while the PC is turned off (only being able to press the power button on the PC tower to turn it on from shutting it down)?
Here is a photo of my BIOS settings currently. When I have "Resume from S3/S4/S5 by USB Device" enabled, the computer turns on (from being shut down) by moving the mouse/clicking/hitting any key on the keyboard. When it is turned off, the mouse or keyboard don't do anything while the computer is off or asleep.
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Nov 21, 2015
I recently got rid of a cabled keyboard in favor of a smaller bluetooth keyboard (MS Mobile 6000). Everything is great except that now, I have a hard time putting my PC to sleep. In fact, it tends to wake up after 30 seconds or so. I'm pretty sure this is due to the BT keyboard.
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Oct 1, 2015
I have a HP computer and I installed windows 10 about a month and a half ago. Now I cannot log into my computer because it continues to get stuck on a keyboard layout page. Windows came installed originally on my computer so I have no start up disc or anything. And windows 10 I got from the recent download so no disc for that one either. Is there anything I can do to get the screen to disappear? When i try to click on my keyboard or mouse while it is up neither works.
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Aug 18, 2015
I was browsing the internet, my computer suddenly began to freeze up and run extremely slow. After roughly 5 minutes of that, I was met with a black screen and really no other choice than to hold down the power button and force a shut down on the computer. Upon the computer booting back up, I see a Windows 10 logo and a small circular loading graphic that's spinning as if its loading. This happens for a few minutes until an error message appears "Unmountable_Boot_volume" and the PC automatically restarts itself.
On the second reboot, I see the same Windows 10 logo but instead of a loading bar, its just text indicating the computer will now try to automatically repair itself. This is when the computer takes me to the "Choose your keyboard layout" screen on what I assume to be the repair interface. The problem is that my keyboard/mouse are not recognized or working at this stage, so I'm unable to select an option and progress. I've read that there are some possibilities at a fix or way to get the keyboard to function through the use of the BIOS menu, however any attempts to press "Esc" on my keyboard or any of the other functions such as "F10" for a boot menu results in an instant freeze of my PC.
I'm running Windows 10 on an HP Pavilion P6000 series. I've already done my own research as to what could be causing this and have tried a few things such as manually resetting the CMOS, reseating pieces of hardware, only plugging in essential cords (Keyboard, Monitor, and Power cable). and disconnecting the power to the Motherboard and reconnecting it.
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Jul 31, 2015
I was installing win10 on my pc with media create and got to the screen where it asks you for the keyboard layout. The computer does not respond and the hdd light stops blinking.When I kill the power and reboot, the computer loads properly into windows 7 desktop then says that windows 10 could not be installed and says this:
Error 0xC1900101-0x20017. The installation failed in the SAFE_OS phase with an error during BOOT operation.
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Jan 31, 2016
I have been getting random BSODs, sometimes they happened 3-4 times a day and sometimes I will not have one for 3-4 days. Also sometimes my computer will just freeze, mouse cursor and keyboard not working and I have to hard boot. Also some times when it freezes, a stutter/buzzing noise is head through my headphones. Attached is the files
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Dec 6, 2015
I'm facing a very weird problem with Windows 10 on my new laptop. Every time I boot up or even wake from hibernate, my keyboard repeat rate gets reset to the slowest setting. I notice this only when I start using word or email.
The weirder thing is, in the keyboard settings window the setting would always be shown as "Fast", but actually it would be slow. To make it fast, I have to drag it to slow and then to fast again.
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Mar 13, 2016
Rig only a few weeks old and I noticed for the second time now when my computer is left alone for awhile it acts like it's in sleep mode but mouse and keyboard don't seem to be waking it. I fixed it last time by just restarting computer...
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Jan 17, 2016
My Windows key on the keyboard is not working. I have run through the sfc scannow and the dism repairs and such and it claims everything is working. I did a clean reboot of Windows 10 (Education) and the problem still persists.
Looking at the keyboard driver (Thermal Challenger Gaming Prime), it doesn't seem to register that the left window's button works for anything at all. Attempting to press the button on the keyboard yields no response even if I attempt to bind that key to something else. I doubt it is hardware as using this keyboard on my laptop works perfectly fine. The laptop is running windows 8 however.
When pressing on the windows button in the left corner of my screen, everything works fine. Left clicking pulls up everything normally and right clicking provides a list of options that seems to be standard for a functioning computer.
All the drivers are installed properly according to the Windows settings and looking at each of the drivers, they are all up to date according to their manufacturer. This is a custom computer that I recently built. It has no prior Operating systems or files and Windows 10 Education was installed on it through the Media Creation Tool on a bootable USB.
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Jan 20, 2016
I resurrected my old HP DV5-1044CA. I did a fresh Windows 10 install. Strangely when the laptop sleeps or if I put it to sleep with the power button or by closing the lid, I can wake it with the keyboard or power button and use the keyboard to enter my PIN but after that the keyboard no longer works. I have to restart to get the keyboard working again.
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Jan 1, 2016
I have a Anitech P201RU keyboard and when I boot my PC the keyboard works fine until the login screen. I have tried turning on legacy in bios and turning it off and tried uninstalling the drivers. What I noticed is that when I go into device manager it shows a exclamation mark next to the usb composite device.
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Jul 30, 2015
After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.
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Mar 5, 2016
I use a wireless mouse and keyboard. Every now and then, often enough to be irritating, the keyboard fails to function: the mouse works properly. The keyboard problem persists for a few minutes, after which it works again. There is no discernable pattern to this problem.
The keyboard batteries are not responsible for the failure.
On the same desk is a cordless telephone.
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Mar 5, 2016
I don't know if this problem is caused because of latest Windows 10 update or not, but lately I noticed when I turn on my PC, or even restart, my keyboard (Corsair K70) gets turned off, while my mouse still working fine. This is the period after bios & logo, when both keyboard & mouse are turned off & then mouse gets turned on again on logon, but my keyboard doesn't. I need to re-plug it to get it working again. They both are connected via USB ports. In device manager also everything is all right, no errors or anything like that. I tried to update driver via device manager. It said "latest driver is already installed".
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Sep 26, 2015
I have been looking for the drivers for this keyboard. The sites I have found are con artists. Download our program to find your driver. Now, pay up or you cant have it.Cant seem to find it on MS at all ??
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Mar 5, 2016
I have two desktops using a single keyboard, monitor and mouse via a KVM device. One desktop is running Windows 7 but I've just upgraded the other from Windows 8 to Windows 10.
All was 100% well on both machines before the upgrade. The Windows 7 machine is still fine (as you'd expect!) but on the Windows 10 machine hitting the key on the keyboard has no effect whatsoever. On Windows 10 set up I chose "UK keyboard" as usual; I think I've always done whenever I've loaded any version of Windows.
(The sharper ones amongst you will have realised that I'm typing this on the Windows 7 machine!!!)
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Jul 29, 2015
I have a generic Microsoft 200 keyboard and I'm running into two issues:
1) My keyboard goes into sleep mode every 5 seconds. I can tell because the Num Lock light goes off and comes back on when I hit any key.
2) If I long press a key, it seems to go into "sticky" mode and keeps pressing until I press it back again. This is especially troublesome when playing video games.
- I've checked power saving modes, all seems ok at default.
- I've checked and Sticky Keys is disabled as well as any user accessibility option.
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Jan 1, 2016
i have a new toshiba satellite c70 d-b- 10u and it works ok in both W8.1 or upgraded to W10 until i log in via my microsoft account
it then locks the keyboard.........if have factory reset back to 8.1 and upgraded to 10 with a new log in.....works ok, log into microsoft account and the keyboard locks..
EDIT microsoft account also locks keyboard in W8.1 after first typing
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Jan 21, 2016
In device manager, when going to the view tab and clicking show hidden devices I have exclamation points next to Standard PS/2 Keyboard and Microsoft PS/2 Mouse. I can uninstall, but after reboot they appear again. My motherboard does not even have PS/2 outlets, only USB.
I have downloaded and installed the latest intel chipset drivers 10.1.2.10. The errors showed up before and after the chipset update.
After running perfmon /report I get errors for both of these.
After I uninstall both of these in device manager and run perfmon /report I do not get the errors, however they reappear after a re-boot.
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Jul 30, 2015
After having installed windows 10 on my Asus laptop. Some of the keys are not working.
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Dec 7, 2015
When you start Windows 10 keyboard does not work since the upgrade to 1511
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Sep 13, 2015
So I was in my bios and I changed my CPU mode offset sign from + to -, I saved the settings and exited. When the PC restarted it came on perfectly fine but I am getting no signal on my monitor and my razer keyboard & mouse aren't coming on or lighting up.
My motherboard is a P8Z77-V LX
My CPU is a Intel Core i5 3470 3.20Ghz.
My RAM is G.Skill RipJawz 1866mhz 4 X 4
My GPU: Asus GeForce 660ti DirectCU II OC Edition.
I googled around and it said to take the battery out for 10 seconds and put it back in, I did that and no change, I also took the jumper from 1-2 and put it on 2-3 for 10 seconds then back again, Again no change.
Ive reseated the RAM/GPU and CPU and nothing seems to be working.
The pc turns on fine but nothing seems to be working.
Even my Corsair H80i pump LED changed from white to pink which is the colour I set it. All fans are working too.
Why I changed my cpu offset mode, Before this issue I just had a bluescreen for WHEA_Uncorrectable_Error, I turned my PC back on and I googled around and it said it was something to do with my CPU voltage, and one person suggested to try and change it from + or auto to -, So I restarted my PC and changed the cpu offset mode from + to -, after that it doesnt seem to be working and im not quite sure why.
What I can do to try and solve this issue or should I just order a new motherboard?
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Aug 8, 2015
Every time I sign out keyboard stops working for no reason, I have to restart in order to make it work.
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Nov 6, 2015
ve just recently started having problems with keyboard input lag. Meaning, I will type and it will not register until a full second after I hit the key. I have re-installed java multiple times. Scanned my computer for harmfull virises, programs. Ive switched keyboards, and the problem still occurs.
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Jan 23, 2016
Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
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