since upgrading to Win 10 the Synaptics PS/2 touchpad will not scroll. I have rolled back the driver - didnt work, reinstalled the latest driver (15/7/15) -didnt work, all the relevant check boxes in device setting are enabled. (HP Pavilion dv7 Notebook PC)
View 4 RepliesI upgraded my Gateway NV570P laptop. As soon as the upgrade finished, the scrolling on my touch pad no longer worked. I checked the settings, and it is still set properly for the scrolling to work. I tried upgrading the drivers, but Gateway only has touchpad driver updates for Windows 8 not Windows 10 - I tried installing those updates anyway, but it didn't fix the problem.
View 2 RepliesI just updated my win7 to win10, despite several negligible issues, so far I'm rather content about it. I browsed several options, lurked around settings, internet, friends- no straight forward method found. So, how to set the touchpad back, to behave as it used to in win7? My laptop does not have touchscreen, therefore i have no need to use this built-in 'feature', which is no good for me at all.
View 5 RepliesMy laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.
I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.
However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?
I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.
I am using a dell inspiron n5010. the original synaptics driver keeps crashing every few days. I tried replacing it with microsoft drivers but 2 finger scrolling doesn't work with this. I need 2 finger scrolling since i dont have a separate mouse. Is there a solution?
View 5 RepliesEver since I upgraded my Dell Inspiron 15-3521 laptop to Windows 10 from Windows 8.1 last year I've had intermittent issues with the touchpad. Specifically, about 25% of the times that I turn on the computer I'm completely unable to scroll up or down using two finger multi-touch gestures (putting two fingers on the touchpad and moving them up or down to make a webpage scroll up or down, for example). The mouse cursor will also randomly stop responding for a few seconds at a time when the scrolling issue is occuring. Usually I just restart the computer to get around it but I'd like to fix the problem once and for all.
I've tried fixing the issue a number of times over the past few months by upgrading the drivers from Dell's website as well as attempting other fixes suggested on other forum posts describing the same issues but haven't had any luck. I'm ready to try anything you suggest, including things I may have done already (ex: downloading the latest drivers), preferably saving more drastic measures for last. In addition, I should mention that after upgrading to Windows 10 I also began having intermittent issues with sound quality (bass is very low) when using headphones.
Scrolling using the touchpad is not working on either of my acer notebooks after updgrading to 10.
View 3 RepliesI've installed Windows 10 on two different HP Pavilion laptops (dv5, g6), and the problem is that the scrolling function turns off automatically (will be unchecked) after every reboot. Tried with different versions of Synaptic driver, the newest and an older one, it's all the same.
View 2 RepliesI recently upgraded my computer from Windows 8.1 to Windows 10 and have noticed some issues:
Whenever I stop moving the mouse, the little blue loading circle keeps blinking. Now I don't exactly if it's causing any problems but I'm sure it wasn't doing that before I upgraded and I think it may be related to this second issue:
My touchpad no longer scrolls with two fingers. Now it only scrolls via touching the right side of the pad and dragging my finger up or down. No two finger gestures work anymore.
There seems to be a new driver called Elantech and I've found a settings menu for it but the gesture controls say they're turned on even though they don't work.
I have an MSI GT 60
i7 Windows 10
Had a customer present their laptop for repair following Windows 10 upgrade, so wanted to post the solution here.
The device, a Toshiba Satelite Pro Touchpad had an issue where it appeared to hang on startup following upgrade to Windows 10. Investigation revealed that the issue was actually the Touchpad was becoming disabled due to a problem with the ELAN driver that Windows 10 had installed. I wound the driver back and everything was fine, then Windows 10 decided it had a better version of the driver and installed the bad one again. Solution was to wind back the driver again from 15.8.x.x to 13.8.x.x and disable automatic update of drivers to stop it being replaced again.
Clearly it is not ideal to disable the driver update capability, however if there are not sufficient checks and balances to ensure that the right driver is being installed it is going to create more problems that it is worth.
Microsoft Suggestion: It may be an idea to allow disabling driver update for individual driver basis.
I decided to make the jump to Windows 10 from Windows 8.1, and I have to say, the design looks simpler to use, but this new OS software has done something with my touchpad. Originally, on my Windows 8.1, I was able to scroll through whatever web pages or folders in my computer with one finger using my touchpad. With this new update, initially, I thought it broke my touchpad completely, but the problem has been narrowed down to having to now use two fingers to scroll in the most awkward way as this touchpad doesn't seemed to be designed for two finger scrolling. Is there a way for me to change this back? Would I have to revert back to Windows 8.1 to get my one finger scrolling back?
The laptop I am using is a Gateway NE56R34u, and the touchpad is an ELAN.
I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).
I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.
Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.
Is it possible to enable 4 way scrolling with Apple Magic Mouse on Windows10? I loaded the drivers from Bootcamp which enables 2 way scrolling. The only drivers I have found that work well are from Parallels on my Mac. Trying to enable the same capabilities on my PC with the Magic Mouse.
View 1 RepliesI have just upgrade from windows 8.1 to windows 10. I have got a problem with my laptop the touchpad has stop working, how to get the touchpad working again?? I can get as it worked before I upgrade to windows 10.
View 2 RepliesAnother issue tell me if u can solve this . Iam having synaptics touch pad in which scrolling feature is not working in win 10 ,was working in windows 8 .
View 7 RepliesI updated to Windows 10 this morning, and after doing so realized that my side scrolling on my mouse pad (I'm on a laptop) doesn't work anymore. Googled, found out it was a driver issue, and went to download the correct driver.
However, acer aspire drivers don't have the touchpad driver updated for Windows 10 yet. Do I have to wait until the driver comes out to fix this issue? If so, how long that could take? (They have the important drivers updated already, those for bluetooth and wifi)
Issue:
Track Pad Fingers 2 fingers Scrolling issue after latest Win 10 Update.
Just after a Win 10 update for 'Asus Smart Gesture', the two finger scrolling is not working any more.
Event logs below:
Faulting application name: check_os.exe, version: 1.0.1.1, time stamp: 0x54c88609
Faulting module name: check_os.exe, version: 1.0.1.1, time stamp: 0x54c88609
Exception code: 0xc0000005
Fault offset: 0x0000108b
Faulting process ID: 0xde4
Faulting application start time: 0x01d10426346ae5df
Faulting application path: C:Program Files (x86)ASUSASUS Smart Gesturecheck_os.exe
Faulting module path: C:Program Files (x86)ASUSASUS Smart Gesturecheck_os.exe
Report ID: b8f66c9d-5d72-4531-9ed6-b508433d087b
Faulting package full name:
Faulting package-relative application ID:
Troubleshooting steps:
Uninstalled
Restarted the system
Fresh Installed latest version Asus Smart Gesture, but no go. Still exact same issue as above.
Expectation:
I am expecting to be able to have the two fingers scrolling running as before. More so that it was working and now not since last update from Windows 10 for Smart Gesture Asus. Not having the two fingers scrolling is really tough.
i am running a Samsung NP940XG3-K03US. I just upgraded to Windows 10 and my keyboard and touch pad are not working. I have tried windows update, intel update, samsung update tools and nothing has worked.
View 2 RepliesI do not like the touch pad. When I had Windows 8.1, I simply disabled it. But Windows 10 has a mind of it's own. I go into settings for touch pad and put a check mark where it says "disable touch pad". But as soon as I restart, the touch is enabled. I go where I put the check mark and it's gone--Windows just un-checked it. There are a couple of places where I can disable it, but upon restarting it goes back to where it was. I even went in Device Manager and disabled it there, but the same thing happens.
View 9 RepliesI understand i have asked this before, but my touchpad still refuses to disable. i have tried 5 different versions of the synaptics driver, and i believe im currently running on the best version (according to my laptop). If I go to control panel and disable it from there its still no luck. its making me regret my decision to update as it worked perfectly before.
View 6 RepliesOn my Dell Alienware m14x it seems that I can not find a way to disable the feature that enables a delay between the time you can click or move on the touchpad to when you can press a key. Meaning, if I quickly stop typing and attempt to move my touchpad, I must wait a couple of seconds before my touchpad enables itself again. This feature was added to stop people from accidentally pressing the pad while typing.
View 2 RepliesOK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out,
View 2 RepliesI have an Advent Monza S200 laptop. I've recently upgraded to Windows 10. Before I upgraded my touch pad was working fine, but after the upgrade my touch pad stopped working.
Once my laptop is turned on, the cursor is not visable on the screen, the touch pad is unresponsive too. If I plug in an external mouse, the cursor re-appears and I can control my computer that way, although as soon as I un-connect my external mouse the cursor stays on the screen but I can't control it with the touch pad.
I can un-install the touch pad drivers, then re-install them from the Advent webpage and the touch pad will work perfectly until I turn my laptop off, then when I switch my laptop back on, I'm back to square one again and can't do anything unless I plug in my external mouse.
I've tried asking on the Advent forums but they don't seem to have had any traffic since early 2013.
I installed the new Win 10 home and now I'm unable to deactivate the touchpad. I tried to fix it in system controls and of course by "alt+F9" but nothing works... or elseway, it still works.
View 4 RepliesI just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll. It is a Synaptics V7.5 on PS-2 port. I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)..
View 9 Replies