File Explorer Loads Forever Many Controls Disabled?
Aug 3, 2015
I'm evaluating Windows 10 for my company to check compatibility with our systems and general user experience. We're a small business, and we're presently running a mix of Win7 and Win8.1 machines, all running Pro and joined to our domain. The two machines I've upgraded to Win10 Pro both have the same issue:
File Explorer, when opened, has a loading bar that never finishes. It displays the text "Working on it..." in the file panel, and a very small tree in the folder panel, with just "Quick access," "Desktop," and "This PC" entries. Many controls in the ribbon are also greyed out, including Options, Open command prompt, and the layout controls. (See screenshot)
Possibly related, the recycle bin does not behave as expected. Even with files in the bin, the "Empty recycle bin" option is greyed out both in the ribbon and in context menu from the desktop icon. I can only fully delete files by selecting them within the bin and deleting them again. (See screenshot)
I've searched around for people with similar problems, but I found only one thread describing this issue, and with a preview build. That thread contained a work-around (start->run->c:) which usually works for me, but which brings up a very quirky File Explorer window, with a folder pane that only shows folders I have actually navigated to using the file pane. It is workable, but I can't ask a normal user to live with this experience, so our upgrade plans are on hold until I can get this resolved.
None of my personal machines, including a Surface Pro 3 now running Win10 Pro, are having this issue.
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