HP 15 Keyboard Not Working
Oct 4, 2015New HP notebook keyboard not working. Worked for a few days out the box.
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Jul 31, 2015So I installed Windows 10 and my keyboard has been rendered useless. I chose to jump the queue as it were (rather than wait for the on-screen notification) - not sure if that's relevant. The keyboard is made my a Chinese company called E-Elements. It's a mechanical keyboard with RGB lighting URL...
The RGB lighting works perfectly fine (but then it would because it's just being powered via USB) - the problem is that none of the keys are working. The NUM LOCK and CAPS LOCK LED indicator also isn't working. I tried a different keyboard (non-mechanical) and that works fine, so thought the keyboard itself was the issue. I then plugged it into my PS4 and it works fine. I then booted my PC in BIOS and weirdly it also works fine in BIOS, so it's definitely an issue with the keyboard communicating with W10 or W10 communicating with the keyboard.
Another thing I should probably mention is that when I installed W10, I didn't do a clean install, I chose to keep my files and settings. I have since, however, reinstalled W10 as a clean install as I had backed everything up anyway - it still didn't work. Somebody suggested simply reverting back to W7, but I have now lost that option since I have reinstalled W10 a second time.
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I tried putting the windows installation disk in and restarting it - didnt work.
I think it was the MoBo update that did it...
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Windows 10
Gigabyte F2A68HM-HD2 Motherboard
8GB DDR3 1600mhz RAM
1tb Seagate Barracuda Sata
A10-6800K
EVGA GeForce GTX 750ti
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Hardware Information:
Mouse: Corsair Raptor m40
Keyboard: CM Storm QuickFire Rapid
Graphics Card: Sapphire Dual-X R9 270
I have no viruses/malware, and when I go to the devices manager and try to update the "HID-Compliant Mouse" driver online, it seems like it's the recent driver. Same for the keyboard. Therefore, I'm leaning to the Windows 10 to be the culprit, but I'm not too sure.