HP Envy 7640 / Cannot Print From Windows Apps - Mail - Edge - PDF Viewer
Jan 10, 2016
I am unable to print anything from Windows 10 apps on my desktop PC. Both my HP Envy 7640 and Samsung Laser are wired to the home network.
However I can print from Chrome Browser and Paint, Photoshop and Word. Just not from the Mail app or Edge Browser. After pressing print a section opens up with the printer listed in a drop down menu, but says "connecting" all the time, which it never does.
I have used the troubleshooting feature, removed the printers and installed them again, even via the add a printer option on the apps themselves, but nothing has worked.
To print an e-mail I have to open Chrome and access the email provider site directly.
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