My hp envy now wants a password, after not needing one when I chose the button to not require a password in the windows settings. Now it won't accept any password, even after I went into microsoft account on another computer, got a code, updated password. Still won't accept password. I am not tech savvy, and just need to get into my laptop!
View 1 RepliesI have a brand new HP laptop that I started for the first time last night. I set up a password and name but when I restarted the computer this morning it would not accept my password which I know is correct.
View 1 RepliesNewly installed windows 10 but will only accept password after I restart.
View 1 RepliesI uninstalled Windows10 on my laptop, now it cannot start up again, it was showing launch repair and says it cannot do it automatically. =Won't accept user name or password on recovery .
View 9 RepliesI recently purchased support from reimage. It was fixing problems then asked to restart in safemode. Now I can't get in because it says incorrect password. Im connected to the internet but it says it isn't....
View 2 RepliesI installed Windows 10 on my laptop 2-3 weeks ago at which time I was prompted to create a PIN for easier log-in. I've been using the PIN every day since. All I've had to do is type the 4 digits (no enter) and I get signed in.
Then last night when I tried to sign in, nothing. I enter the 4 digits, and after the 4th digit, the cursor jumps to the front of the PIN characters and doesn't sign me in. I tried Enter which does nothing.
I also tried the alternate "Log on using a password", and it does not accept my password either, which I did not change.
I called Microsoft support and they told me I need to "refresh my computer", meaning reinstall Windows, which is absolutely ridiculous, as it boots up fine and has been working fine. The OS locked me out of it!
I reset my boot using a command prompt, so that it would next boot into safe mode.
However at the flash screen which requests my PIN, it now says my PIN is incorrect and so I cannot complete the boot at all, either in safe mode or otherwise!
I was hoping to use safe mode to investigate why Devices and Printers hangs without reaching any display - but now I am completely locked out of the computer.
It is a 3.6GB desktop running Win 10. I have just previously run scannow to check that system files are OK, and found no discrepancies.
All my software is getting treated as 32bit instead of 64bit. For an example I downloaded this.
Best Free Windows 64-bit Software | Gizmo's Freeware
And it does it with everything I install. It does it all the time no matter what the software is.
I've had this machine since Oct 5. On Oct 14 it started BSOD, particularly on wake up. Event log shows about 5 reboots. I've turned off the sleep while on AC, told it not to put the HD to sleep, and waiting to see if that fixes it. I can get a full refund or exchange on this box through Monday.
View 4 RepliesI thought the USB 3 slots were BLUE by convention. On my Envy Laptop there is one BLUE slot - it's also a charging USB slot. However a Toshiba external USB3 device plugged into that slot has a WHITE Led when active indicating USB 2 speed.
I move the HDD to one of a pair of USB slots on the other side of the computer --not colour coded at all --and Hey presto the Toshiba HDD led goes BLUE indicating it's operating as a USB 3 device. Copying files also indicates it's operating at expected speed whereas connected into what I thought was the "Official" USB 3 slot only gave USB 2 data transfer speeds.
Shows you need to TEST the devices - don't always rely on external labeling etc.
I am using a HP envy i7 laptop i usually don't switch it off regularly instead i keep it into sleep mode, last night it failed to come back to life from sleeping,it brings blue screen error message that DRIVER POWER STATE FAILURE even after several restarts. How can i fix this without damaging my files coz my laptop is useless for now.
View 1 RepliesI installed windows 10 on my asus laptop. I wrote down my password and misplaced it. Now what do I do?
View 1 RepliesWhen I first bought this laptop I was able to use MS Edge, MS Games, etc. I didn't like having to sign in every time I sat down since I was the only one that uses it, so I disabled that feature. Now, I've decided I'd like to use them. So, I went in and added my pswd, and I even added my PIN, but it still won't give me access to those features.
View 1 RepliesLaptop has been upgraded to windows 10 and now can't get in! how to reset the password?
View 1 RepliesI installed Windows 10 last night and it was working great until I did a restart to update my AVG. Then it wouldn't accept my Microsoft password . I am able to log in to my Microsoft account on my tablet and I tried changing the password but still get the incorrect password message .
View 1 RepliesI have an Acer Aspire V5-573G, recently upgraded to Windows 10 a few weeks ago. Was using my laptop this morning just fine but tonight when I turned it on, I get to the password log in and I can't type in my password.
I can still move the cursor around the screen and go back to the screen displaying the time/date before the password log in screen. I just can't type in my password! Nothing happens.
Also the little icons in the bottom right corner are dull, the clock symbol and the power symbol, although the wifi symbol is highlighted as it's connected. I've unplugged all external hard drives and even turned off my wifi.
Windows kept asking me for the password upon startup and would not recognize the password I input each time. So I would have to reset it. I went to the forum and read how to shut the password feature off by holding the windows key + r , typing the letters provided and unchecking the box. The system then asked me to restart. My laptop will not restart - blue/black screen appears and nothing else.
View 4 RepliesI cant login to my acer laptop running on windows 10 os..it keeps asking for user name and password...what can i do?
View 6 RepliesI tried that Windows 10 registry fix, and my laptop no longer recognizes my password. It keeps saying my password is incorrect. I got the update error on both of my laptops, but I tried the registry fix on an older laptop before I tried to fix it on my main laptop. My laptop starts fine and I get to the log in screen okay, but my password is no longer being recognized as correct. Did I destroy my laptop? I followed the directions exactly.
View 6 RepliesThe settings app won't open on my laptop running windows 10. I'm aware that this is a common problem but the troubleshooter released by microsoft doesn't work for me, as it fails to detect a problem. I'm also aware that there is an update to fix this issue, but I can't access windows update.
View 1 RepliesI noticed when I booted up and even restarted my laptop is being very sluggish even with no programs open. I have an Intel i7-4710MQ 2.5ghz quad core, nvidia 970m, and 8gb of ram and had the cpu usage at 100% for a few seconds. Seems like my laptop knew I got a Macbook Pro .
View 2 RepliesI recently installed Ubuntu onto my computer. After installing it, when my laptop goes to sleep (using Windows 10), it never really wakes up. All it does is flicker different colors. For now, I've worked around it by setting "close lid" to simply do nothing and the power button is set to hibernate; I just removed the option of sleeping.
View 1 RepliesI suspect some kind of driver conflict, maybe.... but why the machine randomly reboots....haven't lost any work yet but just a matter of time.
View -1 RepliesI have had an HP Envy dv6 running Windows 8 for two years, Windows 10 for a week or two. The past two months, my computer has been running so sluggish that it's almost inoperable. Startup time has went from 5-8 minutes to 20, sometimes even 40 minutes. When it does load up to login, it takes an additional 20 minutes for me to even load up task manager.
My disk is constantly running at 100%, despite everything running at 0mb/s consistently. The things that go above that are the system, which will spike to 2.2mb/s, norton/Symantec framework which will hover at 0.2 at most, and a bunch of service host:local services (network) processes. HP support, and a bunch of other system background services also run at 0.1mb/s.
I've done a system reboot, which barely worked. I upgraded to 10, which worked for the first two times turning on, but soon went right back to being unresponsive. I've taken a lot of processes out of startup as well. I was unable to stop indexing services when I was on windows 8, despite running as admin.
i'm trying to set up cortana but every time i want to set it up it says this: i saw on some video' s that there has to be a button called: "i agree" but its not on my computer/
View 5 RepliesSo I have a Lenovo touchscreen but i don't have the touchscreen part, I was using it but then it crashed, and now it wont accept USB drives, and my keyboard and mouse install into the computer via USB what do i do.
View 1 Replies