HP Laptop Won't Shut Down After Upgrade
Oct 11, 2015
I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
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Mar 17, 2016
I recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.
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Aug 13, 2015
I have a HP Pavilion 15 laptop that I bought in January this year. I had no problems with this laptop at all until I updated to Windows 10 and still don't for the most part.
When I attempt to shut down, hibernate or sleep my machine it goes to a black screen with the power still on, meaning I hold the power button down myself to switch it off (which is not good for it) or wait until it runs out of battery (also not ideal).
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Aug 18, 2015
Since I've upgraded to windows 10 a couple weeks ago, I've come to notice in the last couple days that when I press shut down from the start menu, typing shutdown -s -t 0, etc. it does not completely shut down the computer. It starts to go through the process, it says it's shutting down, monitors turn off, but the power light stays on and it just restarts. I have only gotten it to shut down correctly about 85% of the time through the login screen and pressing and holding the power button (which I know I should refrain from). I am completely up to date on windows. I have not made any hardware changes since my upgrade to 10.
This issue has also now come up on my Lenovo G50 laptop. Same shtick, says it's shutting down but ends up restarting, never shutting down completely. I also have since reverted to Windows 7 on my desktop and have no issues. I have unchecked the hybrid shutdown box on my laptop.
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Aug 25, 2015
I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.
When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.
This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.
Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.
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Dec 8, 2015
When I go to Start -> Power -> Shut down, it displays the "Shutting down..." window, then the screen goes black, but the laptop won't shut down completely. That is, the WiFi, Bluetooth and Power (light bulb) indicators are still on (and the battery indicator too if plugged), and I have to force (power button long press) the laptop to shut down. I can also shutdown the WiFi and Bluetooth devices using the keyboard at this stage (with FN button). And if I keep the laptop this way long enough (unplugged), my battery will be completely drained.
I recently disabled Hibernation (cmd admin -> powercfg/h off) so I suspected it to be the culprit. So I enabled hibernation again (cmd admin -> powercfg/h off) and my laptop was shutting down as it should. I then disabled hibernation again and the problem came back. I also figured it might be something to do with my power plan so I reset it (Power options -> Change plan settings -> Restore default settings for this plan),
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Oct 5, 2015
After installing Windows 10? It works great, but will not turn off. I close it and it is still running and I can't get it to start back up until I remove the battery and plug it in.
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Sep 27, 2015
This happening right after i instal 10 on my laptop. Its about 5-10 mins after my laptop sleep then its shut down automatically.. And i believe there is nothing problem with power & sleep settings.
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Sep 1, 2015
If I press the shut down button my laptop goes to the "Shutting down" screen then the display turns black, but it doesn't shut down. My connected mouse's lights turn off but I still hear the CPU working, the fans spinning and the laptop light that shows that it's turned on is still on. This problem started happening since 2 days ago.
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Aug 14, 2015
I have a strange problem in my laptop. Yesterday I charged my laptop to 100% in the night and when I woke up in the morning the laptop was showing red light indicating the low battery. I wonder how the battery drained so quickly overnight while the laptop is shut down?! And this is not the first time its happening, I am facing this problem after I upgraded to Windows 10.
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Sep 5, 2015
My son upgraded a HP Probook from win 8.1 to win 10 and now it wont shut down using the normal start/power/shutdown option .
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Jan 16, 2016
I accidentaly shutted down the Lenovo Yoga tablet 2 8" Windows 8.1 during Win10 update. The system won't boot and I don't know what to do. Recovery partition is also corrupted.
What I've tried so far:
1) Install clean Win10 x86 Home copy using Microsoft Media tool - Windows will be installed, but touchscreen, sound etc. doesn't work. Windows Update is unable to find and install those drivers
2) Install clean Win 8.1 x86 Enterprise copy using Microsoft Media tool, then in repair mode try to switch Windows.old Windows, Users and Program Files with current system - doesn't work, the system won't boot and everytime I try to boot the system, it tries to repair system. Without success of course.
Download Windows 8.1 with Bing x86 in hope the system will be in the same condition as I bought it. I also hope it will find required drivers.
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Sep 26, 2015
It is so hot to touch I now have to run cooling pad under the laptop, the fans just dont stop spinning it is so noisy now....
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Nov 11, 2015
I upgraded from Win8.1 to Win10 on my Lenovo Laptop and every thing was fine .Then i went and installed the Nvidia driver for my graphics card and restarted .On doing the restart i was getting a blank black screen. So then i went into safe mode and installed the Intel graphics drivers that came with my laptop and restarted .
On doing the restart I am always going into recovery mode now . Even if i try to boot in safe mode it goes into recovery mode. I tried even to do the windows repair via the recovery mode but it does not work.The only thing that i have is the command prompt in recovery mode .Can I install the latest driver via command prompt in recovery mode ? or how should i fix this issue ?
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Aug 9, 2015
I elected to postpone the Win 10 upgrade for two days to allow me to save an image before installing the new OS. However, when the process requested a restart, I naively went ahead and to my horror, the Win 10 install was underway
As all too often in these situations, the install on my Dell Laptop (Win 7, Home Premium), stalled at 44%.
Hitting the reboot key had the install attempt to reinstate the original OS. This failed.
I'm presently in the situation where a reboot asks for the Win 10 installation disk, to enable a reinstall (I presume). Obviously I do not have an installation disk.
Not to be deterred, I attempted to reinstall a relatively recent Win 7 image using my Dell software recovery disks. Things seemed to proceed in an orderly fashion until at a point I received a blue screen of death a consequence of the disk software saving my computer from terminal damage (as if I wasn't terminally damaged anyway) .
Now, as we all know, at any given time there is incremental data on our disk that will be lost in any format, even in the event of a successful past image recovery.
I guess the question is this: If I were able to access a Win 10 installation disk, and use it, what is the likelihood of this screwed installation recovering itself in such fashion that I end up with a Win 10 OS and my data intact?
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Dec 24, 2015
I convinced my friend to upgrade to windows 10 on his laptop and it failed leaving it screwed.
The laptop is based on a Clevo W350ET chassis.
When you turn it on it goes to a screen saying 'Recovery Your PC/Device needs to be repaired, A required device isn't connected or can't be accessed, Error code 0xc000000f'.
Any options like revert to a previous built, system restore or whatever do not work.
Any chance of saving the current install or will I have to reinstall everything? My friend has old programs he is concerned he cannot get anymore.
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Jul 31, 2015
After the Windows 10 upgrade my laptop cant shutdown fully. When i try to turn off my PC, everything goes well at the beginning, almost everything goes off. The things that remain on looks like to be only the fans and the LED of the power button. I dont know what to do.
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Aug 3, 2015
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
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Jul 14, 2015
I can't reserve an upgrade for a Asus K53T. Ran recovery and reinstalled everything. Still nothing. The laptop uses Windows 7.
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Dec 6, 2015
I upgraded my laptop from windows 7 to windows 10 with the free upgrade that came out a while back. I recently bought an Ethernet cord to enhance my gaming performance, but when I plug it in it says identifying for a little while then says unidentified network no Internet. My friend came over and tried it on his laptop and it worked for his Windows 8.1 . I have a Comcast router/modem combo and have it hooked to a western digital router which is what the Ethernet cord is run from.
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Aug 2, 2015
I have a lenovo e425 laptop that recently received the windows 10 upgrade from microsoft. I am currently running windows 8.1 Pro and when i started the upgrade to windows 10, every time it reaches the 30% part where it finishes the copying files part, and it restarts, my computer shuts down completely like *poof*...
When I put my computer back on, and it says attempting to recover installation, it shuts down AGAIN like *poof* Then when I restart it again, it just goes back to "restoring previous windows" and it restarts then my computer shuts off again like *poof* Then when i put it back on, it comes on normally, and says failed to install windows 10.
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Aug 17, 2015
Why I cannot run the windows upgrade setup from my USB (G:setup.exe). It is always showing me this error "Use the other installation disc that says 64-bit. When you insert it, Windows Setup will restart automatically."
I also heard that for many people it worked when they run windows setup from "G:sourcessetup.exe" (G: is my USB drive). But when i am trying to open the file it shows Shows setup screen for a few seconds then pops an error "This 32-bit version of Windows cannot be installed to an EFI-based computer. Installation cannot proceed. Use a 64-bit version of Windows to install to an EFI-based computer."
I am trying to run this setup on my HP laptop (Preinstalled: Windows 8 Single Language 64bit) via bootable USB of Windows 10 Home Single Language. I download the Windows10.iso image file via MediaCreationToolx64.exe and created a Media USB disk to install the operating system on the same laptop.
Bootable USB is running setup if i boot my laptop with USB disk. But it will force me to install a fresh Windows 10, which i don't want to. I want to upgrade my current Windows 8.x.
I am sure that i've downloaded correct 64bit version of Windows even i have Windows 10 AIO 32bit/64bit ISO image. Same errors showing in this ISO image too. If i run the "G:sourcessetup.exe" in my PC (which is running Windows 8 64bit) then it runs the process without showing me any error. Why it is happening with laptops only? I also tried to run setup from same USB in my another Lenovo Laptop (which is currently running Windows 8.1 Single language 64bit) but no luck it shows the same both errors.
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Aug 21, 2015
After updating to Windows 10 Pro recently I get a lot of BSOD's (DPC_WATCHDOG_VIOLATION). Mostly when my laptop wakes up from a well deserved moment of sleep. Also I noticed that sometimes the laptop awakens from sleep when I didn't ask it to wake up.
Culprit (driver probably). Here's the dump file I collected XPS-vr_21-08-2015_120314,69.zip
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Feb 10, 2016
I installed Windows 7 onto my laptop , I then did a free upgrade to Windows 10. I would now like to move this installation to a new PC that I am buying. Can I do this for free? I no longer want Windows installed on my laptop, so can I transfer the licence to the new PC?
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Nov 19, 2015
Laptop has been upgraded to windows 10 and now can't get in! how to reset the password?
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Feb 1, 2016
I have an H/P Pavilion g6 lap top. Tried to upgrade to Window 10 twice today. It seems to down load fine, and starts the install phase, when it gets to the black screen where it say it will restart many times, it starts copying files. It gets to 85/87% it shuts the power off to the computer. When you push the power button, it starts up, saying it is restoring previous version of Windows (8.1). Gives a dialog block with Red Shield and an (X) saying some updates were not installed, Error found C1900101-2004...
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