Have Upgrade Icon But No Email Option
Aug 21, 2015
I had the Win 10 icon on my, Win 7 Home Premium, 64bit machine before I had to replace the HDD. I have now replaced the HDD and reinstalled, from the recovery disks, Win 7 Home Premium completely i.e. clean installed not just repair.
I also installed Windows Upgrade KB3035583 and have got the icon. I click on the icon and click on the Reserve WIn 10 option but do not get the following option to add an email address to receive confirmation of the reserve, so I don't know if I have reserved the upgrade.
I clicked the icon on another Win7 32bit machine I have and did get the email option; for other reasons I downloaded the 32bit .iso and upgraded from that - it went well.. Do I need to install any other Windows Upgrade for another KB article?
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As I stated in the subject line, Windows 10 setup, whether using the regular update method, running the ISO from within Windows, or using the Media Creation Tool, only asks for product key and there is no option (button) for 'Upgrade'.
This may sound confusing so I want to make it clear that I am NOT trying to do a clean install on a system that hasn't been activated yet. I'm talking about the very first upgrade install. It won't work.
A couple of days ago I DID see the 'Upgrade this PC' (or something like that) and the install started but failed due to the ever popular Pentium G3258 CPU problem. There was advice all over the 'Net that all you had to do was disable one of the CPU cores in the BIOS and the install would complete just fine.
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Now the installation procedure won't even begin. It just sits there. It says 'Product key" in big letters and "Windows isn't activated on this PC. This means you'll have to enter the Windows 10 product key below or exit" and the only two buttons are Back and Next, both of which are grayed out.
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