Idle Freeze / Hang
Aug 16, 2015
I upgraded to Windows 10 from 8.1 and for some strange reason if i leave windows idle for no more than 10 minutes it decides to freeze hang. I had problem prior to this such as freezing/Hanging/blue screens after waking the PC from sleep, but now it happens during idle. I hope its not my CPU or Mobo. Everything else i should be able to replace easily in time.
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Oct 12, 2015
I am using a Dell XPS-17 L702X laptop with 8GB of DDR3 RAM and two internal drives, 500GB each. I have 408 GB of free space on the OS drive, which is Drive C. I am running a clean installation of Windows 10 Pro x64. I've been searching for solutions for days and I've already read the posts on this forum that concern my problem. I have yet to find a solution. This problem occurs with my Pale Moon and Edge browsers, which are both up to date, and my research indicates that the Chrome browser also experiences my problem for some users. I use Pale Moon at all times simply because I've found it to be the best browser available. I tried the Edge browser simply to see if the same browser hang problem occurred while using it, and it does.
I didn't have this problem when I did an upgrade from Windows 7 Ultimate x64 to Windows 10 Pro x64. My browsers worked perfectly. This problem only occurred after I did a reformat of the Hard Drive and did a clean installation of Windows Pro x64. The browser hangs every minute or less and the hangs several time a minute for about three to five seconds and then everything returns to normal . It freezes occasionally. It crashes but not often. It took me a very long time to compose this post due to all the hangs. Whenever the browsers hang the cooling fan sometimes increases and sometimes it does not. Although I cannot see the words I type while the browser hangs I can continue to type and the words will show once the hanging stops. I don't get black screens and I've never had to reboot. I simply have to wait.
Device Manager shows two display adapters, the top listing being Intel HD Graphics 3000 and the bottom listing shows NVIDIA GeForce GT 555M. Both adapters show that drivers are installed and list the version number. I've tried updating them in Device Manager and both show as having the latest drivers. I installed and ran the Intel Driver Utility and it shows "No Intel drivers discovered" on my system for the Intel adapter. NVIDIA states that my GeForce GT 555M adapter is not supported on Windows 10 and that they have no intention of providing a driver for my adapter for Windows 10. I cannot install an older NVIDIA driver and even if I could I would not be able to run it in compatibility mode as others have tried and it's not possible.
I checked Dell's website for updated display adapter drivers but Dell states that they do not and will not support Windows 10. Don't ask me why because I don't know although it aggravates me immensely. My laptop certainly has the hardware to support Windows 10. I think that's a poor attitude for Dell to have. I currently have three Dell laptops and three Dell desktops. Dell will get no more business from me, although the company could probably care less. The Dell BIOS is version A19, which is the latest version for my laptop.
the Chrome version of flash, virtual memory size, hardware acceleration, third party software, etc, etc, etc. Acronis is not installed because I had problems with every retail version of Acronis I own and therefore refuse to use it again. I am not running a second monitor. I don't use Chrome. My virtual memory has been set to 4000/8000 MB. I have disabled hardware acceleration in Adobe Flash. There is plenty of storage space in Adobe Flash. I have completely uninstalled Adobe Flash with the Flash Uninstall Utility, rebooted and the problem remains without Adobe Flash being installed. After reinstalling Adobe Flash the problem remains. The problem is not associated with my Microsoft mouse or the Microsoft Mouse and Keyboard Center. The mouse cursor will move during the times the browser hangs. I am not using any browser extensions. Using Clean Boot to diagnose the problem provided no relief. Doing a "Windows Repair" showed nothing to repair. sfc /scannow shows no problems with the file system. Kaspersky Internet Security is not causing the problem.
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Nov 25, 2015
It seems to have started after a recent Windows update, but I'm not sure exactly what specific element has screwed things up for me and it may have taken a bit of time for me to notice the problem due to the nature of it. I wouldn't know when to roll back my system to even if I was willing to try, and I'm not at this point.
If I leave Windows 10 alone for more than a few minutes, it freezes. This happens without fail and it's consistent. Any more than five minutes give or take a minute or two and it's frozen hard and requires a hard reset. Ctrl alt del doesn't work, alt tab doesn't work, nothing but the power button or the reset button on the case has any affect.
There is no error message, there is no spinning wheel mouse icon, the mouse pointer doesn't move. It's just frozen and no input does anything. The screen just has a still image of whatever was displaying when it happened and audio is also dead, no system sounds or anything. There was sound once, but it was when I had a game running and left it too long, and it was just that locked up audio buzzing sound. It's a hard lockup of my system and not just the video getting stuck.
It also doesn't matter if something is running. If I have a video or game running, it still happens. As long as I'm not actively inputting something with an input device such as the keyboard, mouse, or a gamepad it locks up. If I pause a game to go get something to eat it's frozen when I come back, if I'm watching a video and get up to go to the bathroom it's locked up when I get back, it doesn't matter if I pause whatever it is or leave it running.
If I'm doing something, typing, playing a game, or whatever, it will run for hours uninterrupted. No problems whatsoever. I've got Fallout 4 and I've played for several hours without any problems as long as I'm sitting there and actually playing the game.
It's like the PC is trying to go to sleep or go into an idle or power saving mode from a lack of input and is crashing hard as a result. The problem is I've disabled everything that would do that.
I'm running Windows 10 x64 Home edition. I have an i7 3770k, 16Gb of Ram, two Radeon HD 7970s in Xfire [doesn't matter if this is on or off], and my boot drive is a SSD. It's not a new system and Windows 10 has been running fine on it for several months now.
I've already disabled all screensavers, there are no scheduled tasks or updates screwing with anything. They all happen in the middle of the night and nothing is pending. All my drivers are up to date, caches have been cleared, and everything runs fine as long as I'm there and active. The usual suite of common updating software such as adobe and virus definitions are also up to date, so that isn't it either.
I have already disabled shut downs and sleeping in the power settings. Every power setting has been adjusted so that my PC never shuts down on its own and was already set that way to begin with. I've double checked and everything is still set the way it should be. I've already turned off Link State Power Management in all power settings. That isn't it either.
I do have AMD's new Crimson drivers, but this was happening before I installed them. That's not the source of the problem. I installed the new driver in the hope of maybe fixing the problem and it had no effect on it.
I've scanned for viruses, malware, and adware. My system is clean.
My temps are fine, all system monitors show a clean bill of health and no unusual activity spikes in my hardware. Task Manager, processes, and services don't show any extra or unusual programs running. Nothing is out of the ordinary when this happens outside of there being no input for a bit.
There are no error messages popping up at all. No BSOD or indication of any problems outside of the freezing itself. It just locks up suddenly and once it does no input does anything but a reset using the tower's power buttons.
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Aug 15, 2015
I've just upgraded from Windows 8.1 to Windows 10. I have an HP Pavilion 15 Notebook PC. This happened twice: when I left my laptop and came back after an hour or so, the screen was black (as usually), but the laptop was completely unresponsive. I couldn't wake it up neither by moving/clicking my mouse nor by hitting any key on the keyboard (both external and embedded mice/keyboards). Furthermore, the LED of my laptop on/off h/w switch button was constantly on, instead of blinking.
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Aug 20, 2015
Upgrade from Win 7 64bit to Win 10 64 bit on a Gateway laptop 3 days ago and everything worked well. This morning the laptop hung up in the booting process and wont fully load the OS. I get to the window logo, a greyed login box, and in task bar the clock and battery icon but nothing else. No start button no search and none of the pinned programs. Setup has only one user
I cant get into safe mode with Win key + R so I cant even get far enough in to roll back to a restore point or back to Win7 and I would prefer not to have to do a clean install of Win 7, restore my image and then re-upgrade if at all possible.
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Aug 14, 2015
This will be in layman's terms. The new Microsoft Edge, Firefox, and Google Chrome, all get stuck, or hang. They take up to 3 minutes or even up to 5 minutes to unstick. Running on Toshiba Satellite. Just upgraded for free last night, and I was too tired, lazy, and dumb to do anything smart like a clean install, use a cool tool, etc.
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Sep 24, 2015
I need to get the attached application to run. it has suddenly stopped interacting with windows. attached is the screenshot. the application is kernel.exe.
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Mar 5, 2016
PC hang when I load it after the last update. The desktop is showed and PC start to load item from the toolbar ( the one next the clock). 2 application are loaded then system is hanged. Cursor is displaying a small circle and that it
I could load PC in safe mode.
PC has 3 hard drive.
I did the chkdsk and SFC /scannow on each drive, No error found
Win 10 diagnostic report error found, but when I look in the Event manager, I don't see what is the problem.
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Jan 11, 2016
What would cause a windows 10 OS to hang at the Shutdown screen? It just keeps spinning. My on off button won't shut the PC off. This just happened last night. I first did the Start Menut>Power>Shutdown. It took me to the Blue shutdown page and just hung there. It did not completely shut down. I tried the on/off button. That didn't work so I had to shut off the power strip to shut it off.
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Mar 27, 2015
yesterday I downloaded the 10041 ISO from the Windows 10 Technical Preview ISO March Update - Microsoft Windows.I installed by mounting the ISO into a VirtualBox and enjoyed having a look around. In fact I like it so much at my initial impression I decided to move into a dual boot system.
I have a 250gb SSD as my C: drive so I partitioned it and created a D: of 80GB for the Windows 10 preview.I then tried creating 2 different USB installers... one Rufus MBR for legacy BIOS... and the second using the microsoft USB/DVD installer tool. I also burnt a DVD. In all cases I used the very same ISO that I mounted sucessfully inside the VirtualBox yesterday.Each one of the 3 installers I created seemingly hangs at the initial black splash screen with the 4 blue windows in the centre. It goes no further and believe me I waited 20 minutes on one of them.
BTW.... I tried opening the ISO in WINISO and then mounting to BD ROM drive. Then selected the setup.exe and away it goes just like setting up on the VBox ... but then it get to a screen which suggests I need to install a different language pack to the one already installed, so I immediately realised this route is trying to upgrade my Win 7 which I don't want... so I aborted.
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Feb 10, 2016
In the last week, for one user only, folder operations, ie, create a folder, rename, or delete, take up to 30 seconds to complete. It is the same for all disk drives. I don't see anything in the event logs, but Reliability Monitor Report shows that Explorer stopped responding with the following:
Description
The program explorer.exe version 10.0.10586.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1c64
Start Time: 01d166d3e536a045
Termination Time: 0
Application Path: C:Windowsexplorer.exe
Report Id: b3f80e6d-d2c7-11e5-9c3d-30b5c2033b34
Faulting package full name:
Faulting package-relative application ID:
It is only one user account affected. Two other accounts don't seem to have the same issue. It started after the Patch Tuesday. I did remove Office 2013 and install Office 2016 prior to Patch Tuesday, but issue didn't start till after Patch Tuesday.
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Feb 27, 2016
For example when I try to open a .dll file nothing happens. When I right click it, the first option in bold, the default option, is open with. So when i double click that's what I should see, the open with dialogue. What happens is, the window in which the file is located just hangs no matter what i click on it. If I click anywhere outside the window it gets fixed and works normally again, but I still can't get to the open with dialogue because every time I try the same thing happens.
It's also the same if I get to it by right clicking and then selecting it, or if I go to properties to try to choose a default program.
What it feels like is that the dialogue does "open" but it's invisible and doesn't respond to me, since if i click anywhere outside the window that summoned it everything goes back to normal. I'd rather not have to reinstall windows for this.
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Aug 14, 2015
Recently i've updated my pc to Windows 10 and now it keeps crashing/hanging quite often and mostly while im in games.
Basically the "shutdown sound" plays, PC freezes, monitor goes black, keyboard and everything else switches off but apparently the pc continues working since i could hear teamspeak in the background once. Nothing else works and the only thing i can do is hard reboot. Unfortunately because of that no minidump is created and nothing is mentioned in windows event journal (except unexpected shutdown). Its almost as if PC switches off videocard and monitor and all peripherals but doesn't reboot.
I've run several hdd tests (crystal disk info, hdd tune pro, acronis disk doctor, western digital hdd tool) and 2 of those (crystal disk and hdd tune pro) showed 1 bad sector in a non system drive while the other two showed healthy/fine disks. My system is on ssd drive which is healthy according to all 4 tests.
I've also tested RAM on memtest86 and it did not found any errors in one full pass though i realise that it might take several passes to show errors. I've also run driver verifier and checked all non system drivers but again did not get any issues.
Additionally i've encountered some other issues after updating to Windows 10 which might or might not be related to the issue above:
1) Videos in media players as well as in flash/youtube sometimes stutter. This never happened before and it seems to be related to higher CPU or disk usage, even though previously videos did not stutter even under load.
2) Some software like lcdhost, logitech gaming software, aida64 behaves strangely - sometimes applications hang, sometimes they do not load, sometimes they unload. I've actually had one BSOD related to AIDA64 which produced minidump but it seems to have been fixed with the beta release.
3)Windows event journal mentions some issues with winnit and service control manager/_session1.
4)Nvidiabackend process keeps taking up to 40% of CPU power occasionally. Before updating to windows 10 i've never had that issue. Killing the process results in "nvidia geforce experience" not loading and then the process restarts anyway.
Im not sure what to do next since i've checked and tested just about anything.
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Dec 6, 2015
Have a Pavalion P6000 series $GB DDR3 ram and a Terabyte hard drive. Page hang up. Check and all drivers indicate updated and the ram is running about 49% with Edge browser open. Using Webroot Security Suite I did an Analyze function and got bac k "Active process has a possible memory leak (Edge.exe)" When I googled this it was a problem asked several times when people changed from Win7 to 8.1.
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Nov 18, 2015
We just updated our laptop to windows 10. The browsers edge/chrome/firefox hang up when tried to type in address bar or search window. mouse click works, but try typing and the browsers freeze, In Internet explorer typing in address bar works but cannot type in search box like google or any email login page like gmail, yahoo. Update went fine. Our PC does not have touch screen
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Jul 30, 2015
Why Windows 10 use 1gb of ram at idle (32bit)? Can I turn of something? Thats too much. Windows 8.1 used below 500mb.
Also my part of the screen on the left is black. I have radeon 4650, windows found drivers but probably I will need drivers from radeon but on the web there isnt for windows 10 yet, only 8. Should I use them?
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Dec 12, 2015
This is not an issue but more a curiosity. I have the old Windows cup / ram monitor running as a gadget on Windows 10. When the PC is idle for a few minutes I notice the cup usage always spikes to around 10-13% and stays around that mark. As soon as I touch mouse and move it it then plummets to 0 or 1%. Is this normal? I wonder what it could be doing. It's not as if I can use task manager to see because as soon as I move the mouse or go to use the PC the usage returns to 0 or 1? I presume Windows is doing housekeeping stuff and it's a non issue?
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Jul 31, 2015
I've just upgraded my win 7 installation to win 10. The power and sleep setting was carried over, turn off screen after 5 minutes, but the monitors stay on forever. I checked the network adapters in the device manager (BT personal area network, BT RFCOMM, Realtek PCIe GBE family controller) but none of them had power options or anything related to waking up the computer.
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Mar 5, 2016
After leaving my computer alone for a few minutes my computer restarts with a REGISTRY_ERROR BSOD. I have disabled ".NET Framework NGEN v4.0.30319 Critical" and ".NET Framework NGEN v4.0.30319 64 Critical" and also ran sfc/scannow with no integrity violation. I uninstalled and reinstalled my graphics drivers and also reseated the card.
KG-Sun_03_06_2016_192304_47.zip
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Dec 17, 2015
This is a machine I built from scratch about six months ago. Upgraded to Windows 10 about two months ago. I keep getting very random crashes, sometimes once a week, some times more. Yesterday it happened twice.
It seems to only happen when the computer is unattended for a while. I'll have it on overnight and in the morning I have a black screen, sometimes with only the mouse cursor present.
As kind of a side issue, when turn it off then reboot, I have to hit F2 to get into the ASUS BIOS. Somehow the BIOS seems to change on it's own and drops the Patriot Blaze SSD from the boot path, so I have to hit F8, highlight Patriot Blaze, then it boots normally. In the past, I thought I fixed this boot issue by flashing the latest BIOS. It worked for a while and boots off the SSD, then after a week or two suddenly the SSD is dropped from the boot path.
There weren't any minidump files, so I am attaching the text of the Windows MEMORY file, which I got using Windows WinDbg (X64).
MEMORY.zipSAM-Thu_12_17_2015__64013_26.zip
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Aug 16, 2015
What to do?
CrystalDiskInfo 6.5.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : [URL] ...
----------------------------------------------------------------------------
OS : Windows 10 [10.0 Build 10240] (x64)
Date : 2015/08/12 2:52:38
-- Controller Map ----------------------------------------------------------
+ Intel(R) Mobile Express Chipset SATA AHCI Controller [ATA]
[Code] .....
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Nov 18, 2015
I've recently built my new pc and it's been running fine for a week. Although recently it's been running incredibly slow. After looking around for what it might be I realised my Memory usage is 96% with nothing open.
I've looked through all the processes, there's nothing unusual everything is working fine. It's a hidden process taking up my 7.6gbs of 8gbs of Ram. I've looked around for solutions and nothings worked. Ran a simple avg virus check. Nothing.
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Oct 5, 2015
First off my computer has always worked fine when going idle, the computer would go into sleep mode after an hour or hibernation mode which ever one, when the computer seems to be off when its not and power light blinks. About three days ago my computer started acting weird when i let it go idle instead of it cutting off after sitting the monitor will say no signal but the computer will still be running fans on and everything, if i click on the mouse or press buttons on keyboard nothing happens only thing i can do is cut off the computer or press the reset button on the case. I don't know why it started this all of a sudden but I don't like having to turn off and on by the power button when it does this.
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Oct 24, 2015
Sometimes it freeze up and I can only hard reboot it, mouse and keyboard doesn't works(audio sometimes works and sometimes it stops). I had this problem with windows 7 too. This problem is very random and I had it for a long time, it can happen every day in a week or just once in a few months.
I've run memtest86+ and didn't show any problems (I stopped it at 15 passes). Also checked my HDD and SSD but they were fine.
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Feb 1, 2016
Sometimes when my PC comes back up from hibernation (hybrid sleep enabled) it freezes so stiff that even the reset button stops working. The screen updates once so the clock widget on my taskbar shows the current time for a second. Sometimes the HDD light stays lit, other times it doesn't. I let it be for a few minutes but nothing happened, no BSOD. I checked the logs but could not find an event at the exact minute the freeze occurred, I only had stuff from when it went to hibernation and after the forced restart. I don't know how to continue the investigation.
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Dec 23, 2015
It has been a few days that, everytime i go to sleep or afk, the time stops and I have to set it back when I'm back !
For instance, yesterday i left at 0:12am and today the time was stuck at 00:50 or something like that. So what I did is go to time settings to uncheck then check again the "set automatically" button.
I don't know what to do, I already tried to completely reset my pc but it didn't change anything to that problem ..
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