Incorrect Email Entered / Can't Access Computer
Oct 13, 2015
My father, has managed to enter the wrong email address on his computer, instead of ****@btinternet.com he has entered bt.com which doesn't exist!
SO when he switches on his computer he can't get past the first screen because it's saying his password is incorrect so go to you account live, he can't because he can't start the computer to get there!I tried on mine until it dawned on me I can change the password for him as many times as he likes BUT because he's entered a non existent email address he can never receive the emails for a password reset.
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