Installation :: Both Laptop Screen And External Monitor Go Black
Nov 28, 2015
I have the new Acer Aspire laptop and a TV which I use as a monitor. They have worked together very happily some time now. But yesterday I had to do a forced shutdown when the start button would not work and the TV screen shrank in size and there were error messages. When I rebooted, the TV monitor stayed black and a computer screen came alive for about 10 seconds as it was rebooting, then went black. I disconnected the TV from the computer and started her up and the computer screen behaved itself.
Even if I set all of the display parameters to indicate only one screen (the computer screen), if the TV monitor is connected to the computer, I end up with two black screens.I have tried many display duplicate and extension.No new software installed.There is one clue. I disconnect the TV monitor from the computer, boot up, choose duplicates to display. Then I connect the TV monitor to the computer. What happens, for about one second, is that both screens light up.
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I've tried to plug the computer into another monitor, still a black screen but it does recognize the signal.
Specs for the GT60-0NE 403-US:
Intel Core i7 3630QM (2.40 GHz)
Nvidia GTX 680M (4GB)
Windows 8.1 64-bit (Windows 10 now?)
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