Installation :: Can't Factory Reset - Just Goes To A Black Screen And Resets Laptop
Sep 26, 2015
Upgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10 now and I want to do a factory reset, and I've gone to Settings > Update & Security > Recovery > Reset this PC.. But clicking the "Get Started" button does absolutely nothing. I've tried doing the Advanced Startup > Troubleshoot > Reset this PC too.. but it doesn't ask me how much I want to keep, or do anything actually, that just goes to a black screen and resets my laptop.
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Dec 25, 2015
I have Lenovo Ideacenter Desktop with window 7 OS. Last week, i upgraded it to win 10 and downgraded back to window 7. Now problem is that i am unable to do factory reset (lenovo Green leaves screensaver page) even after restarting and pressing F2 key repeatedly.Yesterday i used Auslogics software for registry defragmentation and now my window is not loading .getting start up failed error. when i tried using system restore option...it is not working .(please see screenshot attached .i cant click that box to select local disc C option).
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Jan 29, 2016
How to Factory Reset Windows10 or upgraded to Windows10 from Windows7 or 8.This is also a FIX for the ERROR: There was a problem resetting your PC. This fix is only for Legit Authorized Copies of Windows 7, 8, or 10.
I upgraded to Win10 from Win8.1 when it was released for free upgrades in 2015. It is now 2016 and I wanted to Factory Reset my PC so I can start fresh again. I attempted to do it from Settings/Update and Security/Recovery/Reset this PC as suggested by Microsoft but I received and error saying "There was a problem resetting your PC. No changes were made." After searching the web I found many different fixes but they all seems so involved. Making a boot flash drive or burning a DVD and use their software... There is an awesome tutorial on this forum called Windows 10 Clean Install but I like to KISS when I can (Keep It Simple Stupid) so I decided to check with Microsoft.com before I started that process.
THE SIMPLE FIX I FOUND THAT WORKED FOR ME:
Go to: Windows 10
Click the "Upgrade Now" button.
Follow the prompts and you're good to go.
Works with Windows 7, 8 and 10.
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Jun 18, 2015
The most recent update has bricked my PC and I am stuck on the boot up screen, I have tried pressing F8 on boot up but don't get the option to reset it, what to do?
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Dec 8, 2015
I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?
Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. I am getting a constant 200 fps and 10 ping
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
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Feb 10, 2016
Recently, I decided to do a factory reset, to cleanly wipe my drive, with the exception of Windows. When the reset was about 30% through, the reset failed. Now, when I try and use my laptop, it only gets to the ASUS logo, then goes to a black screen with a flashing underscore symbol on the top left corner. I've tried doing F9, SHIFT+F9, and everything else in between. My laptop is an ASUS G74SX, and I don't have a recovery partition for the laptop. I also cannot get any external programs for the laptop, such as ISOs, etc.
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Oct 20, 2015
Question on behalf of a friend, he has a Fujitsu AH530 which had Windows 7 OEM installed and he upgraded to Windows 10 Insider Preview and then to Windows 10 from Microsoft Standalone Package, but he now wants to go back to Windows 7, he has used Windows 10 for longer than 30 days so he cannot reset it back from within Windows 10. Can he recover to factory settings using the Recovery Partition or will he need to purchase Recovery Disk from Fujitsu?
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Sep 9, 2015
So I updated my tablet from 8.1-10. There were some issues so i reinstalled some drivers and the issues continued so i did a factory reset. The reset stopped halfway and wont continue. The screen is mostly blank unless i fiddle with some things and a screen comes up asking if I want to continue to update, reset factory settings, trouble shoot, use usb or cd or continue the reset. I have tried the reset a few times but it has not worked. Amazon.co.jp： マウスコンピューター 8.9型Win8.1タブレット･2in1 PC Office付 (Win8.1/AtomZ3735F/2GB/32GBeMMC/Office HB) WN891: パソコン・周辺機器 This is the tablet here. Unfortunately everything is also all in Japanese, which i understand somewhat but am kind of winging it.
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Sep 19, 2015
i tried to wipe my hard drive using the system wipe function in windows settings, and I let it do that while I had to go do something else. I came back to an error that it had an error during the process, and a sole button "cancel." It now tries and fails to boot up past the hp splash screen, and then black screens and resets. It does this in a loop, f8 does nothing, and it detects nothing. My warranty expired a mere 5 days ago, and I am absolutely lost.
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Aug 8, 2015
I'm using windows 8.1 on ASUS N series laptop 64 bit, my windows got problem and after i updated to windows 10 and try to factory reset it, it got to 99% and say that the window has a problem, it cannot reset my windows and stuck in restart loops.
I've spam F9 and try to reset the pc again, but the problem still persist and i even try to solve it with the advanced options ( startup repair, system restore, system image recovery setting - all end up with this pc require administration account, and somehow my account is lost due to reset earlier) i even try to reinstall windows with CD but it doesn't detected.
It seems like i lost both my windows 8 and windows 10 on the laptop.
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Jul 31, 2015
I upgraded to windows 10 from windows 7 and then I realized that all my files stayed which I didn't want all my files so I did a factory reset on my windows 10 upgraded PC and it has been stuck at 61% for about 8-9 hours. The circle loading is still moving but the percentage is stuck at 61. I am worried to turn off my PC in case of it being ruined.
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Nov 28, 2015
I have the new Acer Aspire laptop and a TV which I use as a monitor. They have worked together very happily some time now. But yesterday I had to do a forced shutdown when the start button would not work and the TV screen shrank in size and there were error messages. When I rebooted, the TV monitor stayed black and a computer screen came alive for about 10 seconds as it was rebooting, then went black. I disconnected the TV from the computer and started her up and the computer screen behaved itself.
Even if I set all of the display parameters to indicate only one screen (the computer screen), if the TV monitor is connected to the computer, I end up with two black screens.I have tried many display duplicate and extension.No new software installed.There is one clue. I disconnect the TV monitor from the computer, boot up, choose duplicates to display. Then I connect the TV monitor to the computer. What happens, for about one second, is that both screens light up.
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Apr 25, 2015
Today I installed Windows 10 TP on my old HP Touchsmart tm2 laptop. First it all went well, I was able to log in and search for updates (iso is the first build). But after a few minutes the screen went of for about 3 seconds (black) and came on again only to turn dark again, come back and turn dark again. There it stopped. It's not totally dark, back lighting is still on I think.
It actually felt like the laptop tried to switch to an external monitor 3 times until it finally managed to find one. But there is no external monitor connected! I tried to restart the pc several times but luck. I only get to the windows logo, after that I get a dark screen instead of the login screen. I also tried to actually connect an external monitor via VGA but it shows the same dark on the monitor.
I reinstalled Windows 10 TP and it all went the same way again. When I tried to start in safe mode, I was able to login but couldn't open any apps/programs, not even the start menu. Ctrl+Shift+Esc finally worked and I could then run explorer.exe and get to the control panel. How I can get this laptop to work properly.
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Jun 28, 2015
My Samsung Activ9 came with windows 8 preinstalled, to upgrade it to 8.1 I had to manually install every windows update by hand and some had to be installed before the others, so hundreds of individual updates had to be done which took me all day.
I upgraded to windows 8.1 eventually and thought 'excellent, no more manually installing updates as recovering my system would mean starting with a fresh copy of windows 8.1 right? Nope, i few months ago I had need to recover my notebook to factory defaults and when it was finished it booted into.. yep, windows 8, so again I had to do the individual update thingy.
Will this upgrade to windows 10 mean that should the worst happen and I need to factory reset again, that windows 10 will be the default OS?
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Jul 29, 2015
i did a full reset last night with the clean driver option, it was staying ar 99 percent for awhile last night so i went to sleep. this morning i woke up to it just stuck at being a black screen.i tried rebooting but it just goes back to a black screen after showing the blue windows icon. what should i do
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Oct 10, 2015
How do I reset a PC with windows 10 installed to where it asks for a boot disk on a black screen or something like that? not where I reset it and windows is still installed, I need a reset it to where I can only go in the bios....
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Sep 10, 2015
Long story short, I have had Windows 10 on my laptop ever since the second I could upgrade it. Last week my laptop got infected with a virus and would not boot up. I tried everything and the only solution that would work was to reset it to factory condition which brought my laptop back to windows 8.1. I no longer see any notifications popping up telling me I can upgrade to Windows 10. Is there another way I can upgrade or am I stuck with Windows 8.1 for good?
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Aug 22, 2015
I have a small laptop running Windows 8 that I'd like to give to a friend after I install Windows 10. If I do a factory reset to remove all my stuff, will it retain Windows 10 or will it revert back to 8?
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Feb 18, 2016
Sometime ago I've give my laptop a factory reset, but now it's giving a different name, how can I change that?
C:Userssirma
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Jul 31, 2015
So, i installed Windows 10 from here http:// and downloaded it on a flash drive, then installed it on my computer, but now i want to Factory Reset my computer. That means the computer will be like when i bought it and only have the programs and settings that came with the computer. Can i do it with no problems now that i've Upgraded or will i get Windows 8.1 back, because i DON'T want that.
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Nov 4, 2015
I was doing a factory reset on my Windows 10 computer, but it got stuck on 2%. After less than an hour from the beginning it got stuck, and it didn't move all night, although I selected the shorter method (deleting only personal stuff). I manually shut down my PC and I selected the second method. It said it could take few hours. But after half an hour it was still on 1 %. I have just one hdd disk. What could be the problem causing this? I am worried that when I will come back from work, it will still be on 1%.
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Jul 31, 2015
my PC shut off during factory reset and it always starts up and then has a black screen.
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Aug 5, 2015
I want to factory reset my Asus UX301LA laptop running Windows 10 (came with 8.1), but Windows demands recovery media. The install disk wasn't included when I bought the laptop. I tried creating recovery media using the build-in program, but it says that some needed files are missing and that I should use the install disk. Is there any other way I can factory reset.
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Jul 31, 2015
I recently updated to win 10 from win 7. After that i wanted to start fresh so i did a factory reset. I started the reset 9 hours ago and it stuck on 35 % of resetting. I don't know what to do because a video i saw on youtube said it will take 15-30 minutes to reset.
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Oct 15, 2015
factory reset no disc after windows 10 upgrade
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