Installation :: Can't Get Pass Welcome Back Stage - Forgotten Password
Sep 2, 2015
I've upgraded to windows 10 and I'm at the welcome back screen but I can't remember the password and there isn't an option to reset the password, how to recover forgotten passwords.
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Oct 19, 2015
I upgraded to windows 10 on a dell laptop, it came up succesful with my name still on the welcome screen however when i put in my password or emails it says they are wrong however i have heard of other people having this problem and putting in their old email addresses and passwords so tried that but i have never ever saved any passwords or emails when they ask.
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Aug 10, 2015
My upgrade has arrived however when I click on the 'Upgrade Available' link the install hangs on the 'working on it' screen.
At one point this morning I received a message that said I need Administrator permission. No error code. I have not received this message again despite trying the link numerous times. I am an Administrator on the system.
Lenovo C30
W7 Pro 64 bit
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Feb 2, 2016
after an update at starting, tablet laptop start gives picture/clock screen, that slides to the password screen but when password block is touched on screen or mouse clicked the screen flips back to the picture/clock ... how to deal with this kind of lock out that the typing box won't open and loops to clock screen? have turned off for an hour to see if that does it..but if not...would restarting into a repair or recovery be possible fix...i have never been able to get into safe mode without being logged in but have gotten into recovery during a restart which made me wonder if entering a recovery during boot and reversing the upgrade was possible if all else fails...
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Aug 25, 2015
So earlier today I started to update my Nextbook 8" tablet through windows update. Since it didn't have enough storage to perform the upgrade, I was prompted to use an SD card which I did. The update downloaded fine but now the progress bar has been stuck in the same position for over 2 hours at the "preparing for installation" stage. If I restart the tablet will the upgrade start from scratch?
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Aug 29, 2015
Here's a screenshot of how the recovery option looks...
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Sep 25, 2015
I'm trying to rollback to Win7 after Win10 update. I've got some hardware that I want to use that's not compatible.
I've tried going to recovery and 'Go back to Win7' but it's telling me I need to delete the users I've created. The problem is that I removed the original user from Win7 so it wants me to delete the two users I created with Win10. Is there another way to uninstall? I know I won't be able to delete all users and I don't know how I can recreate the original account.
I do have a backup of my windows 7 install before I upgraded. Is my license still going to work or will it be inactive due to the upgrade?
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Aug 19, 2015
I originally followed the path to upgrade my 8.1 Pro to Windows 10. Everything went fine and I created the USB during the process. Activation was OK.
Then after a few days and some unusual problems I reloaded my last Image of 8.1 Pro.
Question is Can I go back and just do a clean install since I have already did the upgrade process?
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Jun 4, 2015
If i install the latest iso release of 10; is there still a way to revert back to my version of 7 until the final release of 10 comes out next month?
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Aug 4, 2015
I'm trying to roll back to the OEM Win 7 on this machine. On the setting page "Updates & security" the options under "recovery" did NOT include rolling back to Win 7. The only choice was to roll back to the previous build. I thought perhaps I would have to work my way back to 7 build, by build. I started out with 10041, then 10130, then 10240. I clicked the "Back to previous build, hoping. Well, it went back to 10130 no problem. However, that is it. Going the Setting, Updates& Security route within this roll back of 10130 there is no way to keep going back to finally get back to Win 7.
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Dec 20, 2015
When I installed windows 10, something went wrong and I could no longer could connect to the internet because some protocols were missing. Also, within five minutes of starting using my computer, the start menu stopped working. I have tried all the fixes I could find for the start menu including sfc /scannow and multiple powershell fixes. None of them worked. When I use the windows 8.1 install disk it, I get a message saying that something happened, setup has failed to determine supported install choices. Windows 10 is difficult to navigate and always seems to be missing some software.
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Oct 19, 2015
Its been more than a month that i have updated my Pc to windows 10, and i actually dont like it at all so i need to find a way to go back to windows 8.1 without losing data like Steam games and pictures and more.
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Aug 31, 2015
Is there any way to take Windows 10 back as if I had just installed it without losing programs I have installed?
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Oct 8, 2015
I had just installed windows 10 on my pc. I just want to know,if i go back to windows 8.1 will the installed applications that I had on windows 8.1 still be installed if i revert back to my previous windows 8.1.
When I installed windows 10 I used an installation disk and not the upgrade option. The previous windows I had was windows Single Language and the one I have now is Windows Pro.
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Aug 1, 2015
I installed the upgrade to W10 and I think I should have waited. Things are slow to open and lockups, frozen screens and streaming problems are happening all the time. I see there is a go back to Windows 7 option and I may take it for now, and do a clean install at a later date.
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Nov 6, 2015
I installed windows 7 as a dual boot with windows 10 (as I was having some compatibility problems with some programs) but now the boot UI has gone back to the old black text based UI.
I was just wondering is there a way to get the modern blue boot UI back?
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Jan 31, 2016
My father hit yes to upgrad his HP Probook 6407b from Windows 7 to Win 10. He did not realize what he was saying yes to.He brought it to me before it finsihed. I got into win 10, but then had issues with HP security software at boot. It would hang at boot, say something about a finger print reader, and then allow me to log in. So I decided to revert back to win 7. that failed. Goes to try a startup repair and it does not work. It looks like win 7 trying to do it and not 10.
Is there any way to recover either win 7 or 10?I tried a win 10 usb drive, but it says the upgrade was previously started in windows, turn off machine and restart, but that fails.
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Oct 11, 2015
last night I decided to downgrade from Windows 10 and go back to my old windows 7. The problem I have now is that my computer won't load windows, I get blue screen of death with an error code 0x00000007b. I had an restore image for Win 10 but it won't work now. Safe mode also won't load, and windows won't repair by itself.
Mind you, I didn't do anything but let computer downgrade itself back to win 7.
how can I get my computer back and running again, or I just need to install new system?
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Dec 27, 2015
I managed to screw things up pretty bad, and want to restore back to factory state, However I can no longer access my restore partition because Windows 10 has its restore software there when I hit F11. This is an HP Pavilion 17. An way to get my old restore partition back?
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Jul 30, 2015
So updated this morning, got the black screen that many others are getting with the mouse. (Alienware x51) I was reading these forums on my phone while tinkering with the computer. About 10 restarts into it, my computer reverted back to 8.1 ... Reading other forums and solutions, I'm currently updating every graphics driver that I can, and crossing my fingers. I figured I would start THIS thread so that people can see if that works. I'm NOT very computer savvy, couldn't figure out how to get to where I could turn off the intel card. So I'm updating everything now, before I reinstall windows 10.
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Aug 10, 2015
When I started the recovery process to revert back to Windows 7, I saw a warning that I would need to reinstall some programs after reverting. I aborted at that point. What programs I would need to reinstall?
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Mar 9, 2016
I recently purchased support from reimage. It was fixing problems then asked to restart in safemode. Now I can't get in because it says incorrect password. Im connected to the internet but it says it isn't....
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Jan 14, 2016
How do I get rid of the password when I start Windows 10? I have successfully done that a few times but it keeps reverting to password protected. I have used windows+R to get to netplwiz.exe and when that didn't work, I went on to regedit and followed the directions at [URL]..... It worked initially but now I'm back to having to use a password after the computer was put in sleep mode. Why does it keep reverting?
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Aug 10, 2015
How to be able to get to the login screen and actually log in by booting through a USB. But then when I try to revert, it restarts and when it reboots. It gets locked in a screen that has a blue Windows logo and a black screen with nothing else.
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Aug 7, 2015
My Windows 7 was updating to Windows 10. When it appeared to almost be done configuring a message appeared stating the Windows 10 could not be installed and it was restoring the previous version of Windows.
Well that did not work. The pc will not boot up now. Instead I get: "Windows could not start because the following file is missing or corrupt: <windows root>system32hal.dll Please reinstall a copy of the above file"
I hope I can add the file using the win7 dvd. I know I was getting low on hard drive space, but had cleared enough to have 4 gig or so free. It was either not mentioned anywhere or I missed how much hd space would be needed. Of course I am assuming that the install bombed due to this?
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Aug 17, 2015
I have been running Windows 10 Pro on my HP desktop for overa week with no problems. Over theweekend Windows attempted installing an upgrade; not sure when, but during theupgrade process I received a Critical Process Died BSOD with no error code. All system restarts result in the same error, and I havebeen unable to use Repair, Recovery Mode, or Safe mode to isolate theproblem.
The only usable option seems tobe to do a System Restore where I have the choice of losing all installed apps,or losing both all installed apps and files. Is there any way to roll back to the Windows 8.1 that isstill located in the Windows.old folder from the command prompt?
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