Installation :: Cannot Reinstall After Having To Reset Laptop
Sep 10, 2015
Long story short, I have had Windows 10 on my laptop ever since the second I could upgrade it. Last week my laptop got infected with a virus and would not boot up. I tried everything and the only solution that would work was to reset it to factory condition which brought my laptop back to windows 8.1. I no longer see any notifications popping up telling me I can upgrade to Windows 10. Is there another way I can upgrade or am I stuck with Windows 8.1 for good?
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Jan 30, 2016
I have a Toshiba Satellite E45DW-C4210 (came preinstalled with Windows 10 so no disc obviously) & it came with some bloatware from Toshiba.
How can I do a "fresh" wipe or whatever you want to call it so only Windows 10 is on the laptop, I don't want any Toshiba software/bloatware on the laptop. Basically just barebones, as if I built my this laptop myself and put a copy of Windows 10 on it. That is what I'm looking to do. I just feel starting over again with nothing but Windows will improve the laptop.
I know you can do a system reset where it wipes all your data & re-installs Windows 10 but then the Toshiba's software is just installed all over again. I don't know if this is possible but if it is how can I achieve this?
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Aug 23, 2015
I upgraded my Asus X205TA to Windows 10. However I wanted get a clean install so I went into recovery and chose to reset the PC and clean all apps,files, etc.
Whenever I try this it fails then gives me a blue screen with options. Only booting back to Win10 only works.
Is there a way I can get my win10 key and install from a win 10 download?
I did go back to Windows Download tool and had it create a USB stick. Can I use this to do a clean install?
I don't want to move on unless I know I can get Win 10 installed on this again. I know once I erase everythign my there is no option to go back to Win 8.1.
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Sep 26, 2015
Upgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10 now and I want to do a factory reset, and I've gone to Settings > Update & Security > Recovery > Reset this PC.. But clicking the "Get Started" button does absolutely nothing. I've tried doing the Advanced Startup > Troubleshoot > Reset this PC too.. but it doesn't ask me how much I want to keep, or do anything actually, that just goes to a black screen and resets my laptop.
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Dec 26, 2015
My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows
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Mar 31, 2016
So recently my windows 10 get a bit laggy and i am planning to reinstall windows. I just want to ask if there is any difference doing it from the reset option in settings or doing it from the flash disk...
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Aug 7, 2015
I installed windows 10 and I want to delete ALL files on my PC, but I don't have any windows disc/serial or something of that nature, right now, I have a serial written since the first time I installed windows, but lost the installation disc since. Can I reset the files?
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Feb 20, 2016
So i have 2 hard drives, one new and one beginning to die on me. I have windows on the dying hard drive, and do not have the original disks or product key. I tried using DriveImage XML to copy everything onto the new drive, but for some reason when it boots it says "Hard disk failure" when i have the just the new hard drive in there (i am 100% sure it is plugged in properly). I really dont have the money to buy a new windows disk, and so i was wondering if it would work if i were to factory reset my computer and have windows 10 reinstall on my new hard drive, or is there an easier way?
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Nov 22, 2015
I tried to reset Windows 10 after having problems with Drive C ,after going through some of the procedures a notice came up saying it couldn't reset. Now nothing comes up on the screen only the Samsung name flicks on & off. I have pressed the F4 key to no avail.
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Aug 18, 2015
So I upgraded to windows 10 but I wanted a clean install of it so i figured a factory reset would do it thinking it would have windows 10. But that was stupid now I have windows 8.1 with no windows 10 icon so my question is will the icon come back so I can upgrade back to windows 10 or am I stuck with the older version?
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Jul 24, 2015
After resetting my laptop (specs below) from within Windows 10, it cannot boot anymore. It just displays the hp logo and after that it's a black screen with my mouse pointer, indicating that something is loading (the spinning circle). But how long I wait doesn't matter, because it doesn't boot ever. I have tried booting in safe mode, and that worked. But I'm not able to figure out how to boot normally.
my specs: HP Envy 15-j190nb
Intel i7 M 4700MQ
Intel HD 4600 graphics + nVidia gforce 840m
12 gigs ram
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Aug 11, 2015
Yesterday I used the "Get Windows 10" option on my Windows 8.1 HP Envy-15 laptop. The process seemed to work fine and I managed to login and use the new OS fine. However, I decided that while I was installing a new OS that I might aswell clean the system back to the Windows 10 factory settings. To do so I used the Windows 10 reset option within settings. It didn't seem to be finished when I went to bed so I left it on overnight (for a grand total of around 15 hours of reset), but when I awoke it was still at the 30% I left it at it.
I decided to reboot it and this went into a Windows 10 screen which I promptly hit the "Exit and retun to Windows" on, however this did not work and now whenever I boot the system it shows the HP logo, then a black screen then back to the HP logo in a loop.
I've created a Windows 10 USB and tried to run that on the laptop but I can't seem to get into the BIOS settings either after trying the usual ESC, F12, F8.
Cleaning the keyboard whilst the computer was in the loop bought the BIOS up for a second and then it disappeared again and I can't seem to get it back as I do not know what buttons I pressed.
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Nov 19, 2015
I installed windows 10 on my asus laptop. I wrote down my password and misplaced it. Now what do I do?
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Sep 13, 2015
So I installed w10 and worked fine but then stopped. I couldn't fix it so I downloaded windows 10 to a usb to reinstall.
However i I do not have an activation keys.... This is pretty dumb of Ms as they didn't give me any for the download which broke my pc...
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Nov 19, 2015
Laptop has been upgraded to windows 10 and now can't get in! how to reset the password?
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Jan 23, 2016
I'm wanting to reinstall Windows 10 on my SSD. Before I do I'll unplug the additional drives I have inside my PC for storage (E: onwards), to isolate the SSD. However, C: (disk1 in the screenshot below) has several partitions and unlabelled volumes that I'm guessing Windows created. Do I remove all of them during the install process?
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Nov 30, 2015
I just bought an HP Envy laptop with Windows 10 preinstalled. There is a recovery partition, but I'd like to erase the data in this partition and use it for personal files. My question is: if I do ever need to re-install or recover Windows 10 on this laptop, can I do it with a DVD I burned using the media creation tool from Microsoft instead of the specific HP recovery app the laptop shipped with?
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Feb 23, 2016
I updated a Lenovo Laptop from it's original Windows 8 (not 8.1) to Windows 10. The Laptop is working fine with all the updates and added apps install. Now, how do I create a reinstall, recovery or image disc in order to restore the OS prior to the time just before creating this backup disc? Again, this was an update to Windows 10, not a clean install.
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Feb 10, 2016
My laptop became a bit slow and explorer crashes often. So, to clean install, I am guessing "Reset this PC" should work.
There are 2 options "Keep my files" and "remove everything". I have partitioned the hard drive space it to 4 local disks and installed windows 10 on C drive. I want only C drive to be cleaned and rest of the disks data to be intact. Which option to choose?
Additional Info: My laptop came with Windows 8 and I upgraded to W10. So I am hoping this reset option wouldn't mess with activation.
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Aug 26, 2015
Do I have 2 re-install all my applications I have running on windows 7 PC when I upgrade to windows 10?
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Aug 30, 2015
I really tried to like Win 10, but the mail not syncing, the virtual keyboard resetting all the time, not having Cortana or offline map in my region, oh and of course all the various BSODs made me give up after a month. It has promise, it may become a great OS, but right NOW, I simply can not work with it.
So anyway, I am on a Asus Vivo Note 8 tablet, I deleted windows.old after the install because of the lack of space.
I have a factory-made Recovery drive in the shape of a Micro SD card, which I plugged in, hit Reset system, just to end up with a clean install of Windows...10...
I read that you can download Win 8 to an USB and install it from there, but I DO HAVE a Recovery Drive so I'd like to use that, it has custom made drivers and MS Office and whatnot on it too. The problem is that I can not start the process. It will not auto-start if I plug the SD card in, it won't start by double clicking on it, and if I open it in explorer, there's only a folder called Sources with absolutely nothing on it.
Can I just randomly format the SSD and stick the SD card in and start the install or something?
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Apr 14, 2016
I have upgraded directly from a Windows Ten Pro ISO downloaded directly from Microsoft, but both sfc /scannow and Dism "restore heallth" run from an elevated prompt report that they cannot repair the image errors. Windows support simply says to "reset" from Update and Security from the Settings menu, but this machine was running CLEAN Windows 8.1 (sfc /scannow or DISM commands reported no errors) and resetting as they suggest will (at a minimum) mean that all of my installed software will be entirely lost.
I am desperate for a person proficient in restoring the integrity of a Windows Ten Pro image (have tried BOTH reinstalling directly from the downloaded ISO (multiple times and from re-downloaded ISO's and doing in-place upgrades). Both methods report the same errors upon reinstallation or in-place upgrade methods.
The running image is corrupt, corrupt, corrupt. What are the command(s) to restore it to health, as was the case with the previous clean 8.1 that was running before the upgrade???
Both Sfc /scannow and DISM restorehealth report that the image is repairable, but it is beyond my understanding how to do do.
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Aug 16, 2015
I upgraded from windows 7 to windows 10. After experiencing some problems I thought the laptop might run faster if I simply reset it. I picked the option to remove all personal files since everything is backed up anyway. After resetting my PC boots up, goes to a blue screen where it says it can't start up with the error "INACCESSABLE_BOOT_DEVICE" then restarts and does this process again.
My laptop has pretty good specs so it should have been running faster than it was and I am now stuck as to what to do.
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Aug 10, 2015
When I started the recovery process to revert back to Windows 7, I saw a warning that I would need to reinstall some programs after reverting. I aborted at that point. What programs I would need to reinstall?
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Jan 4, 2016
Is it safe to use Local Disk (D as my backup storage? i don't have an extra HDD so i want to transfer my files from (C to (D instead but i'm worried Windows might delete them if i do the reinstallation.
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Sep 11, 2015
W10 has replaced my W7 operating system and I really like it. However if I have a main hard drive failure or somehow get in a situation where W10 won't start, how can I reinstall windows 10? What do I need to do before something like this happens?
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