Installation :: Laptop Shuts Straight Off During Upgrade
Aug 2, 2015
I have a lenovo e425 laptop that recently received the windows 10 upgrade from microsoft. I am currently running windows 8.1 Pro and when i started the upgrade to windows 10, every time it reaches the 30% part where it finishes the copying files part, and it restarts, my computer shuts down completely like *poof*...
When I put my computer back on, and it says attempting to recover installation, it shuts down AGAIN like *poof* Then when I restart it again, it just goes back to "restoring previous windows" and it restarts then my computer shuts off again like *poof* Then when i put it back on, it comes on normally, and says failed to install windows 10.
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Aug 3, 2015
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
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Aug 21, 2015
I recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.
All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.
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Dec 16, 2015
When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings
What I've done in the command prompt:sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth.I also tried the chkdsk command but there were no problems found
When I started noticing the problem:After I downloaded VMware's player and created a virtual computer with Ubunt
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Feb 2, 2016
I have a very annoying problem with my laptop (asus G751-JT) where if I click sleep on start menu,press the on button(not hold just press so it goes to sleep),or even close the lid,it will automatically shut down.
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Dec 18, 2015
Exactly as it says on the title. When I power it on, the GPU fans go full blast, it stays that way for a little while and shuts down automatically. There's no splash screens or anything either so I can't go into safe mode. Sometimes it shuts down almost immediately and then starts up again by itself. Sometimes it seems to start fine, the fans spin at their usual speed, but nothing appears on the monitor and eventually it just shuts down again, it's not properly booting up though because my drawing tablet's lights don't go on when I plug it in.
All this after the latest update. I restarted the thing so it would install the updates, but it got stuck on "Restarting" screen with the dot things spinning. I left it for several hours until I forced the shutdown and it has done this stuff since. I do recall the task manager not starting up from the security screen though.
What I've attempted so far:
Taken the battery and power cable off and held the power button for atleast 2 minutes.
Taken the second graphics card off. And reset the battery again.
Left it overnight like that to see if it would actually do anything (As if).
Started it up without the battery.
Tried to get into safe mode, nope.
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Oct 4, 2015
I was using Windows 10 from Last 2 months . Yesterday I did a clean install of windows 10 .everything went well. But now when I try to shut down or restart , windows shuts down. display goes off but laptop power doesn't. Fan and all power indicators stay on.
{I have tried setting the BIOS to default settings. No solution.)
I am using Lenovo Z570(corei5, NVidia 520m)
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Jul 31, 2015
I have windows 8.1 installed on my laptop and when I try to upgrade to windows 10, it overheats, shuts down and when I restart it, goes back to windows 8.1.
My fans are clean and everything works just fine with the laptop, I don't understand why is this happening. I also have a friend with a similar laptop model who is having the same overheating problem when upgrading to windows 10 (in his case, from windows 7).
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Dec 24, 2015
I convinced my friend to upgrade to windows 10 on his laptop and it failed leaving it screwed.
The laptop is based on a Clevo W350ET chassis.
When you turn it on it goes to a screen saying 'Recovery Your PC/Device needs to be repaired, A required device isn't connected or can't be accessed, Error code 0xc000000f'.
Any options like revert to a previous built, system restore or whatever do not work.
Any chance of saving the current install or will I have to reinstall everything? My friend has old programs he is concerned he cannot get anymore.
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Sep 28, 2015
I used to run Windows 7, 64 bit. Then I took the free upgrade to Windows 10. It took me 3 or 4 attempts to get it to download and install.
Now my computer shuts itself down when it thinks I am away from it. My husband and I run a law office out of our home, and I cannot babysit the computer all day. I need it to stay on until I turn it off.
Here are my power settings:
Turn off display - 20 hours and 10 minutes
Turn off hard disk - 2340 minutes (39 hours)
Sleep - never
Power button - do nothing
But it ignores me. It still turns off my computer all by itself if I am not there giving it constant keystrokes or mouse clicks. Totally unacceptable. If I can't fix this by the 5th, I am going back to 7.
Then I was counseled to o to the ControlPanel/Power Options On the left side, click ‘Choose what the Power button does’, un-check ‘Turn on fast startup’ and save my changes. But that did not work either - it still shut itself down the minute my back was turned. It seems I am not the only one with this problem.
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Aug 17, 2015
Why I cannot run the windows upgrade setup from my USB (G:setup.exe). It is always showing me this error "Use the other installation disc that says 64-bit. When you insert it, Windows Setup will restart automatically."
I also heard that for many people it worked when they run windows setup from "G:sourcessetup.exe" (G: is my USB drive). But when i am trying to open the file it shows Shows setup screen for a few seconds then pops an error "This 32-bit version of Windows cannot be installed to an EFI-based computer. Installation cannot proceed. Use a 64-bit version of Windows to install to an EFI-based computer."
I am trying to run this setup on my HP laptop (Preinstalled: Windows 8 Single Language 64bit) via bootable USB of Windows 10 Home Single Language. I download the Windows10.iso image file via MediaCreationToolx64.exe and created a Media USB disk to install the operating system on the same laptop.
Bootable USB is running setup if i boot my laptop with USB disk. But it will force me to install a fresh Windows 10, which i don't want to. I want to upgrade my current Windows 8.x.
I am sure that i've downloaded correct 64bit version of Windows even i have Windows 10 AIO 32bit/64bit ISO image. Same errors showing in this ISO image too. If i run the "G:sourcessetup.exe" in my PC (which is running Windows 8 64bit) then it runs the process without showing me any error. Why it is happening with laptops only? I also tried to run setup from same USB in my another Lenovo Laptop (which is currently running Windows 8.1 Single language 64bit) but no luck it shows the same both errors.
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Aug 23, 2015
I upgraded my Asus X205TA to Windows 10. However I wanted get a clean install so I went into recovery and chose to reset the PC and clean all apps,files, etc.
Whenever I try this it fails then gives me a blue screen with options. Only booting back to Win10 only works.
Is there a way I can get my win10 key and install from a win 10 download?
I did go back to Windows Download tool and had it create a USB stick. Can I use this to do a clean install?
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May 17, 2015
I recently started trying out Windows 10. It's buggy and frustrating, but it's still in preview mode, so... That's expected.
Nothing was working when I installed build 10074 off disc, so I installed build 9926 off a disc (I got the iso from MSDNAA, I'm a programming student) then upgraded via settings to 10074.
During the upgrade, my laptop started resetting, normal. But halfway through, the resets stopped working.
The screen switches off, the cd drive switches off and the hdd activity light switches off, but the power stays on, and the fan keeps running. It also doesn't switch off on shutdown either.
I finally have a working version of Windows 10, minus Cortana and Spartan (I'm in Aus), but now my laptop won't shut down.
Could it be drivers? Is it OS interference? Is there a way to fix it without uninstalling and re installing Win 10? I really cbf going through all that again...
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
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3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
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Aug 14, 2015
How do I boot my pc straight into the desktop without the username and picture shown.
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Aug 12, 2015
so I'm having problems with my audio. Whenever I play a sound it goes straight to my mic, even if my mic isn't plugged in, and my computer thinks my mic is. If I say play a Youtube video, whoever is in Skype can also hear it, and the only way that they can't hear it is if my mic is disabled. I didn't have this problem before upgrading to Windows 10.
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Aug 1, 2015
So when you click All apps, you get an alphabetical list. If you have more than two programs installed, scrolling through it becomes cumbersome.A friend from the Insider program mentioned clicking on the title letters in the list, which wasn't at all obvious, and that produces a list of all the title letters, and enables you to jump to the letter of interest... if you know it [1]. But it takes three clicks to get to the list... Start / All Apps / A (or whatever).
Is there any way to reduce the number of clicks to get to that title letters index?Or am I better off to install Classic Start Menu, once it is working for Windows 10?
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Dec 5, 2015
My mouse is rather fokked, but in quite a subtle way; you see, since yesterday-ish, myself/my computer just can not figure out how to mouse. I like to play games, but this oh-so-subtle fokkery has got me on the ropes in terms of not losing my mind midprocess. Attached is a picture of 6 lines drawn from right to left in as straight a fashion as I could manage; from top to bottom: top is 500x:500y dpi, 1700x1700, 2700x2700, 3300x3300 dpi plus a bonus at 3300x3300, and an extra on a different surface at my typical navigation settings of 2700x2700. My mouse is a Cyber Snipa Silencer, ( Cyber Snipa - Silencer Gaming Mouse )
Now friends, my question is... Why has this fokkery occurred? I haven't changed my mouse-surface equipment for years. No updates have been installed to my knowledge. restarted my computer, still fokkery.
P.S. here is another picture of 6 lines, same parameters, but drawn from top to bottom, left (500x500) to right (2 sets 3300x3300 then 2700x2700 different surface.)
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Mar 11, 2016
I have a problem when pressing the search button. When I press the search button it launches the browser and goes straight to Google and in the search area reads "{searchTerms}". I have the latest version of WP 10 (insider fast). According to one site I found it could be virus?
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Nov 11, 2015
I had this issue with my PC in January and went to all the trouble of a rebuild and a new motherboard. That was with Windows 8.1. However I now have this issue in Windows 10, it suddenly started a month ago. I am not moving the mouse or pressing any buttons. There is a 2-3 minutes gap and the system comes out from 'sleep' mode.
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Feb 23, 2016
When I open my email account from my browser I am taken straight into my emails without having to put in my account name or password. I always sign out. I never check the "keep me signed in" box. But this invariably happens. Surely there should be some security measure to prevent this as it seems to leave the system open to hackers.
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Oct 11, 2015
I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
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Sep 26, 2015
It is so hot to touch I now have to run cooling pad under the laptop, the fans just dont stop spinning it is so noisy now....
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Nov 11, 2015
I upgraded from Win8.1 to Win10 on my Lenovo Laptop and every thing was fine .Then i went and installed the Nvidia driver for my graphics card and restarted .On doing the restart i was getting a blank black screen. So then i went into safe mode and installed the Intel graphics drivers that came with my laptop and restarted .
On doing the restart I am always going into recovery mode now . Even if i try to boot in safe mode it goes into recovery mode. I tried even to do the windows repair via the recovery mode but it does not work.The only thing that i have is the command prompt in recovery mode .Can I install the latest driver via command prompt in recovery mode ? or how should i fix this issue ?
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Aug 9, 2015
I elected to postpone the Win 10 upgrade for two days to allow me to save an image before installing the new OS. However, when the process requested a restart, I naively went ahead and to my horror, the Win 10 install was underway
As all too often in these situations, the install on my Dell Laptop (Win 7, Home Premium), stalled at 44%.
Hitting the reboot key had the install attempt to reinstate the original OS. This failed.
I'm presently in the situation where a reboot asks for the Win 10 installation disk, to enable a reinstall (I presume). Obviously I do not have an installation disk.
Not to be deterred, I attempted to reinstall a relatively recent Win 7 image using my Dell software recovery disks. Things seemed to proceed in an orderly fashion until at a point I received a blue screen of death a consequence of the disk software saving my computer from terminal damage (as if I wasn't terminally damaged anyway) .
Now, as we all know, at any given time there is incremental data on our disk that will be lost in any format, even in the event of a successful past image recovery.
I guess the question is this: If I were able to access a Win 10 installation disk, and use it, what is the likelihood of this screwed installation recovering itself in such fashion that I end up with a Win 10 OS and my data intact?
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Jul 31, 2015
After the Windows 10 upgrade my laptop cant shutdown fully. When i try to turn off my PC, everything goes well at the beginning, almost everything goes off. The things that remain on looks like to be only the fans and the LED of the power button. I dont know what to do.
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