Installation :: Laptop Won't Move Past Start Screen - Been Rebooting For 8 Hours

Nov 14, 2015

I have a Lenovo flex 2 laptop that is brand new and used to run windows 8.1 until earlier today.

I opted for the recommended win 10 upgrade, and things went smoothly until it was time to reboot.

The laptop begins to boot, I get to see the Lenovo start screen for a few seconds, and then it turns off before starting over again.

This loop has been going on for 8 hours, as of right now.

All attempts to access the boot menu via the F2, F8, F11, and F12 keys have failed, and the novo key has had no effect.

I am desperate at this point- the laptop is brand new. And now it is next to useless. No actual customer support is available in the country I live in. I just want a way to go back to win8.1.

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