Installation :: No Audio After Upgrade Using HDMI Cable
Jul 29, 2015
Per the title, I run my computer through my TV using an HDMI cable. Sound works brilliantly on Windows 8.1 but after upgrading to Windows 10, I'm left without audio, and in the sound settings it doesn't show HDMI as an available device.
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Sep 19, 2015
Just this past day I upgraded my Dell XPS 15 from Windows 7 to Windows 10, and I noticed I'm now having the same issue as many recently-upgraded users, specifically that when connected to a TV via HDMI, audio does not switch over to my TV's speakers, however, it stays with my computer's speakers, and video works perfectly fine.
In the audio devices panel, the Digital Audio (HDMI) speakers are displayed, but are listed as "not plugged in", as displayed below.
My drivers are all updated, cables tested on multiple devices, I'm running a NVIDIA GeForce GT 540M, driver version 10.18.13.5362
I've seen this problem in other threads, tried multiple solutions, but to no avail, therefore would like a solution specific to my model/make.
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Dec 10, 2015
Windows 10 plays Mp3 Files just fine. Connect an HDMI cable to the video output port, and then windows 10 suddenly wont play those files. An error message pops us inside windows media player and Grove that this file type is not supported. Also no sound is played through the HDMI Cable to my TV, and no sound is played when i click the volume bar on the bottom right side.
I work for an integration company. We just installed a couple of conference rooms for a company in which we have an HDMI cable running from the table through the floor in the walls and to the TV. From there it breaks out into the Amplifier and plays audio in the room. Normally i bring my Mac book pro for testing but i purchased this Windows 10 computer as a test device. I did not have a second laptop with me to test this out.
However, With the computer and the HDMI cable i am getting video to the TV. When i enter my TV menu and arrow around the menu option my sound works on the built in speakers in the room. So i can confirm that the cabling is all correct. This is the identical setup that we always use. I have also plugged my Iphone into the cabling behind the TV and played music which worked perfectly fine.
The computer, as i mentioned, would play MP3 files perfectly fine, untill i plugged in the HDMI cable. Infact i can be playing and MP3 file and then plug in the hdmi cable and suddenly the computer stops playing the MP3 file and gives me the error that windows can not support this file type. Those same MP3's play on an SDCard in the TV when i access them directly from the tv. So those files are not bad. Also anything with audio fails to play anywhere (tv or locally on the laptop) when the HDMI is plugged in.
Also i have gone to the control panel and selected the Audio section and looked at the video card / audio output selections. When i have no HDMI cable selected the option for audio output changes to the internal sound card. (which is correct) and then i plug in the HDMI Cable and the audio switches to the HDMI output (which is correct)
the only two conclusions i can come up with are this particular computer has a bad video card. or windows 10 is not supporting audio output. I have never tested our setups with windows 10 before.
Last bit i'll include this is a brand new computer. Core i5 8Gb ram 1tb hard drive. its a toshiba.
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Oct 28, 2015
I have a laptop. Acer e5-571g to be precise. So, i had a problem with an hdmi cable to tv - had no sound. Did a bit of research, tried some things out, nothing. Unplugged the cable and my screen icons went large, screen is blurry now. Drivers, i think, are up to date. Screen resolution is not the problem, icons are set to small. Restarted the computer too. Oh, and i have windows 10.
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Aug 30, 2015
My HDMI Cable is not working on my Asus Notebook after I did the Windows 10 update. I have tried fixing the sound and resolution on control panel, i also made sure all updates and installation of apps are up to date, however, the TV doesn't seem to recognize the cable anymore, or the computer.
Tried changing the settings on the TV as suggested on one of these forums. I must be missing something.
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Jan 14, 2016
Whenever I connect my laptop to the TV via hdmi cable my desktop icons are moved and auto aligned in vertical columns down the left hand side of the page (my desktop). I have to drag them back to where I want each time. It's a fairly minor nuisance, but is there any way to avoid this, I've searched but can't find a definitive answer.
(I've tried, right clicking and unchecking 'align icons to grid' but that doesn't make any difference, it still always happens).
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Aug 11, 2015
I currently have an Asus Vivopc desktop that I use as an htpc and it is connected directly to my LG LB5800 tv. The PC has onboard speakers which sound terrible and when I connect the tv via HDMI, the video works fine but no sound comes from the tv.
I still get sound from the PC but no matter what I can see, there is no option whatsoever to have the TV as a playback device. It isn't listed at all. I've reinstalled the intel and realtek drivers but that didn't work. I've opened up the playback devices, shown disabled devices and it didn't show up either.
With Windows 8 it worked flawlessly. With Windows 8.1 it would only work when I rebooted the computer with the TV on, otherwise the device would disappear as soon as it was turned off. With Windows 10, it just isn't there at all.
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Jan 13, 2016
I'm having a problem with the HDMI audio when switching inputs on my monitor. With my last OS i was able to switch between the HDMI inputs and both devices would have audio. Now, PC only has audio when the computer is started up, but when inputs are switched and switched back, i no longer have PC audio.
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Nov 16, 2015
Ever since I updated to Windows 10, I've been having this issue. On computer start up with the TV on and set to the computer source, it works fine. As soon as we switch the TV source or turn the TV off we lose the audio when we go back to the computer source. The Philips TV I use as my monitor disappears from the available sound sources, and I have a red x in the volume setting on the task bar.
Rebooting the computer is the only way I've found to bring the sound back. This is the exact same computer and TV I used with no issues for over a year before upgrading to Windows 10.
I have installed the latest realtek audio driver listed on this site. I have used the ACER care centre to look for updates, but it says there are none. I've also tried switch out from the realtek to the standard windows driver, but nothing has solved the problem.
I have an ACER XC-605 media PC.
Operating system : ,Microsoft Windows 10 Home 64-bit
Processor : ,Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Memory : ,6GB
Graphics device : ,Intel(R) HD Graphics 4400
Audio device 1 : ,Intel(R) Display Audio
Audio device 2 : ,Realtek High Definition Audio
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Aug 9, 2015
I'm running my audio via HDMI from my graphics card and it plays through the speakers built into my monitor.
When I first did the Win 10 update I had no audio whatsoever, and followed some suggestions on online forums that lead me to disable the Realtek High Definition Audio which I did and upon a reboot- my HDMI audio was working.
But then I had another weird issue. My PC is set to never sleep as I use it as a media server, but my screens turn off automatically after 10 minutes. What im finding is that when I wake up my monitors the audio stops. When I view playback devices I can't do any tests because "the device is already in use by another application"
(note: I have the checkbox for allowing an application to take exclusive control of a device un-checked).
So far there are only 2 ways to restore audio. 1) restart the PC. 2) go into device manager > Sound, video and game controllers > AMD High Definition Audio Device > Disable... wait a few moments > Enable.
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Sep 11, 2015
I just upgraded my htpc computer from win7 to win10 this morning. I have an Asus P7H55 motherboard with onboard Intel HD graphics H55 series. things were not perfect to start with.
Situation before the upgrade:
- if I was watching a moving in full screen on Netflix and went away forgetting to come back to the main web page, 9/10 when I would come back to the PC, the TV would somehow have forgotten it was connected and flash as it had lost its signal. I had to hard-reboot the computer, then the problem was fixed until next time. I never was able to figure out why it did that - overheating? incompatibility when going to idle / screensaver if in full screen? was it specific to the TV? I just went with it.
Situation after the upgrade:
Now, the TV just won't display the computer, period. I know something changed during the install of win10 - as the TV screen suddenly went dark then an error message "incompatible" started showing at the bottom of the screen.
What I tried so far:
- I went on Asus' website to try to download windows 10 drivers. Somehow they seem to have forgotten putting them on their website. The 8.1 ones dont work either.
- I tried downloading stuff from Intel (they provide the chipset and graph card) but so far haven't had much success
What I'd like to avoid:
- in some research, I found that some people had to connect using VGA instead of HDMI to fix this problem with their Sony Bravia TV. I'm not thrilled with this idea as the resolution and quality would degrade compared to HDMI.
- if at all possible I'd also like to avoid having to purchase a brand new graph card for this computer.
My setup:
motherboard: asus p7h55
tv: sony bravia
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Oct 31, 2015
Today, I upgraded my Toshiba Laptop to Windows 10, it was previously windows 8 but the computer was windows 7 default. My sound was working fine until I installed Windows 10..I upgraded to Win10 and I played a youtube video and I hear choppy glitchy like sounds few once in a while.. How do I stop it from chopping out? My brother has the same computer as me and he upgraded, his doesn't make the choppy sound. I tried with his headphones in my computer, it still occurred. How do I stop it from chopping out?
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Aug 3, 2015
I got mine with everything installed. So if I uninstall and reinstall Realtek, I might mess this up more. I don't even know what version I have and I can't understand the terms used in the instructions.
Should I just wait for a system update form Microsoft. Or do I really have to uninstall my audio software?
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Jul 31, 2015
My PC is the HP ENVY TouchSmart M7-J120DX with Beats Audio quad speakers and two subwoofers. After running a clean installation of Windows 10, my volume icon had an error "no audio device output" / IDT High Definition Audio Codec. The troubleshooting option did nothing. I uninstalled my audio device, and restarted my pc. My sound is back, but it seems that the middle speakers are the only ones working. My volume icon and sound device now is labeled "High Definition Audio Device" which now sounds substandard, just like those cheap tinny speakers you can find at the dollar store. How to recover my original great-sounding original speakers!
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Aug 18, 2015
i just built my pc and installed a fresh windows 10, i tried to connect ethernet cable to my pc but win 10 still cant detect the cable.
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Jul 30, 2015
I upgraded to windows 10 yesterday from windows 7. I noticed that my network isn't working. It says that cable is unplugged but my cable is fine. I tried different cables but s still the same problem . My internet worked fine yesterday( in my windows 7) . My drivers are up to date. My wifi works fine only internet isn't working. When I press troubleshot it says that cable is unplugged or your broadcom netxtreme gigbait adapter have problem with hardware or driver.
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Jul 31, 2015
My acer notebook after upgrade from win8.1 to win10, my ethernet port keep disconnected and sometimes cant detect cable till i restart ny notebook. reinstall driver still same..
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Mar 16, 2016
A couple days ago I noticed that instead of having the ethernet in my taskbar that it is connected to wifi. I dont understand that because I have been using hardwire forever. To top it off my xbox connects via ethernet, but my pc wont. have tried the same cable that connects my xbox. I am pretty sure this is causing serious game lag, and i dont know what to do at this point. i cant access my router settings either. i type 192.168.1.1 and it doesnt load. that is the same ip address that i have always used before.
So this solution did work in a sense. Once reinstalled my drivers, my computer did detect that there was a ethernet plugged in, but it said the there was no connection. I disabled wifi on the computer, so it can only connect to ethernet. even tho it says that there is not internet connection through ethernet, everything is working great. It permanently has the Caution symbol over my internet.
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Oct 4, 2015
My problem is i use a hardline into my computer and upon starting it up yesterday was greeted with the problem “no ethernet cable installed or connected”. I have replaced the cable already/restarted both the computer and router multiple times/did a system restore and none of those worked. Also disabled and re enabled the adapter multiple times.
The only thing that seemed to work or hint at the problem was a windows 8 forum that said to use an elevated command prompt to do “sfc/scannow” and that came back with errors. There was a “DSIM” command that was unable to find a correct download location.
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Oct 14, 2015
So I've built my first ever PC and I chose the ASUS Z170-A as motherboard. When I was finished I installed Ubuntu. The ASUS motherboard do not have wifi compatibility integrated so I used the ethernet cable to connect to internet. That worked just fine, everything worked very smoothly. Then I decided to install Windows 10 instead. I bought the Windows 10 Pro, wiped out all the Ubuntu reserved partitions on the SSD disk, and install Windows.
But now, while having the ethernet cable inserted to the motherboard, it wont recognize it. The green and orange lights next to the ethernet cable input are even turned on (indicating that the PC does have a connection). But still the OS wont recognize that it is there. So even when Ubuntu succeeded to recognize the cable, Windows 10 din not. I speculated that I need some kind of software to detect the cable, but I am probably wrong.
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Aug 31, 2015
I'm sure there's enough variables that this could be some combo of software and stuff I have (I never use OneDrive - close it? I use Dashlane - it had Win10 issues, later resolved.) -- but does anyone walk away from their PC, come back and find online (cable modem/Ethernet in my case) - just stops working, in everything? Evernote, Firefox, Outlook, etc.?) Programs are fine (well, Outlook freezes in mid send/receive but...) but the online access is gone? And the only fix usually is a reboot?
Never happened in Win 8.1. Happens about once a day in Win10. Reboot fixes. Network troubleshooter finds nothing. If it didn't come back after reboot I'd be desperate, as it is ... I can live with it if I have to but... was hoping one of these "cumulative updates" would work but... doesn't seem to happen when I'm working, only if I stop a bit. Got a clue that doesn't involve powershell "fun" or registry/deep file mucking?
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Oct 24, 2015
The other day I was connected to the internet via Ethernet cable I bought around 3 weeks ago and it was working well with no problems, but for the past two days when I plug in my ethernet cable, my laptop doesn't detect it and it says "Network cable unplugged".
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Aug 2, 2015
ever since I got windows 10 my maxx audio doesn't work and now just says "MaxxAudio processes internal speakers output only"
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Feb 10, 2016
Where to start so to begin with my issues started when we got a new router. We had issues with the old one so we installed a new router and got it working fine WiFi worked alright but Ethernet would not connect it my computer when I ran the troubleshooter said one or more network Protocols were missing from my computer I'm running windows 10 version 1511. I went on google on my laptop to start finding a fix and I must have tried every option in the book just about I am losing my mind over how to fix this. Finally I tried reinstalling the Network drive Uninstalling my current one going on google finding my most updated one ect. and now the issue is no longer about the protocols but its saying my Ethernet doesn't have a valid IP configuration
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Sep 18, 2015
2 days ago, I was happily enjoying my internet when suddenly my internet stopped working, I checked it and it showed that the ethernet cable is unplugged. I have by now, tried reinstalling win 10 (lost all my files and drivers ) and few more things like automatically searching for updates online. I have a realtek family controller
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Sep 21, 2015
Win 10 32 bit will only load properly with Ethernet cable. Discovered this looping issue when I moved the PC and went to use Wi-Fi. Plug cable back in and everything goes back to normal. Troubleshooter doesn't find anything wrong.
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