Installation :: Not Able To Add New Accounts In The Mail App
Sep 8, 2015
What's the deal with not being able to add new accounts in the mail app. It keeps giving me an error message - 0x80070425 - when I want to enter accounts other than my Microsoft account. And I see NO WAY to get new mail within that app. It is there it should be usable.
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Oct 16, 2015
All mail and calendar events have vanished and will not sync.
MS when they can't even make an email client?
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Jan 26, 2016
I cannot add any accounts to my mail/calendar app in W10 on my surface Pro 3. Whenever I try to add a gmail/outlook.com account, I get the Something went wrong, error msg 0xXXXXXXX. Both with Gmail and outlook. I tried the solution MS suggested, to add it through the exchange server. But then I get a message that my account is not set-up for Azure AD.
I also tried to uninstall and reinstall the mail/calendar app. Doesn't work.
I also tried to "Turn on TLS1.0-3.0" thingy. They were already on.
All updates are installed.
It works flawlessly on my desktop with W10.
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Aug 5, 2015
I have noticed today that the Mail app in Windows 10 does not sync my Office 365 or Outlook.com accounts, nor does it provide any notifications. I have the accounts set to download messages as they come in. I can only manually sync them. Additionally, the Mail app is not listed as one of the options to run as a background app.
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Aug 15, 2015
I have six e-mail accounts established in my Windows 10 Mail. It appears the accounts are listed in the order they were created. However, I just had to add another e-mail account and it is at the bottom of the list. Is there any way to rearrange the list? In Windows 8.1 you could move the accounts up and down in the order that you wanted them listed. The procedure used in Windows 8.1 does not work in Windows 10.
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Sep 12, 2015
I have added a gmail account to the Mail app but cannot add a Plusnet POP3 account in Settings/Accounts/Add account. In 'other accounts' I enter the email address and password and get the message : 'We couldn't find info for that account. Make sure that the email address is correct then try again'.
In Windows 7 I use Windows Live Mail which works perfectly well with both accounts. Can I export my accounts and contact info from Win Live Mail to the Win10 app? Live Mail works normally within Win10 but I would prefer to use Mail since it appears to have a more rapid response time.
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Sep 2, 2015
Having got all of my standard stuff, including having MS Outlook handle my email accounts, sorted out; I decided to give the new Windows 10 Mail Application a try.
Unfortunately I cannot get it to do a darned thing:-
1. With my Hotmail account I get error code 0x80070032. I've tried a couple of suggested "solutions" without success.
2. With my Gmail account I get "We didn't find anything to show here" or "Still working on it". Either way nothing shows up.
Maybe I should just stick with MS Outlook.
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Aug 1, 2015
I am enjoying Windows 10! for the most part....
Lenovo Yoga 2 Pro does fine.
Core i7-4500U
256 SSD
8 GB or RAM
This may be more of a networking issue and how the Mail App communicates over the network. I am not able to sync any of my email accounts with the Mail app. Thus far, I have only attempted two different Gmail accounts. I followed one thread and disabled the firewall temporarily: this did the trick. However, I would rather not disable my firewall so very often... is there a more permanent workaround?
I am not using Windows Defender fyi. I am using 2015 AVG Internet Security. I attempted to add the Mail app to the list of applications that could bypass the firewall by going to AVG Options -> Firewall Settings -> Applications, but the Mail App is not very easy to find... I checked the most obvious place: Windows -> SystemApps and didn't know where else to look.
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Dec 8, 2015
I just switched to the new mail app mostly because i want calendar, contacts and email shared across multiple computers and devices. Calendar and contacts seems to be shared fine but I have a cableone.net email and a gmail account. My new mail downloads fine but older mail and none of my folders in outside accounts show up. I have played with the sync settings...started at one week and moved out from there but old mail and folders do not download.
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Aug 24, 2015
I would like to add my gmail Account to the windows 10 mail and calendar app. But just wondering if it will interfere with my Microsoft email Account ? Like trying to buy stuff from the Store.
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Sep 12, 2015
So one time I decided to use windows 10 manager mail and people backup tool and then when mail app started to act unresponsive I imported them back and since then I can't remove add/delete any old email accounts.. Where is this thing stored or how can I remove them?
Remove an account - Cannot add any accounts to Mail, Calendar or People apps doesn't work since I cant access the accounts inside the app.. Enabling onedrive or this command didn't do anything either. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
All I see is this e.g. People app..By mail app just this error if i try to add any account as seen on the right picture. Its like they're burred deep inside the system and I just can't get rid of them to add them new again. I reinstalled both apps and its still showing this list.. How can I remove these accounts?
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Aug 19, 2015
When I try to add an account to the Mail, Calendar or People apps I get a "Something went wrong" error, code 0x80070422.
I have run sfc /scannow, DISM /cleanup-image etc, tried stopping and starting the credential manager and setting it to start automatically, but no luck.
I came across a fix for the TP that involved using powershell to remove the package and then reinstall it from the store, but when I run this it appears to complete correctly but the apps remain installed. I also tried removing them as per this and then reinstalling them, but the problem remains.
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Aug 5, 2015
I upgraded from Windows 7 to Windows 10 on a Sony VAIO laptop. I'm working through some issues but the one that is really annoying me is the inability to add any accounts to the Mail and Calendar apps. I have tried adding my Microsoft account as well as Exchange and other types of accounts. No matter what I do, I get the "Something went wrong" error message.
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Jan 19, 2016
This might be a really stupid question but i CANNOT find the setting to combine all my email accounts on the Windows 10 email app and it's really frustrating me, i searched all over google and can't find anything I just dont see the option anywhere.
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Nov 3, 2015
so I put 10 in my family computer and now my computer is forced to use my live password as a mandatory password, and there is no way to remove it.
So I am asking, how do I remove the Mandatory password, because it is beyond grotesque something else dictates how I manage my property
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Aug 17, 2015
I am having problem with my Mail & Calendar app. Mail app is crashing on startup. So I went and did a system reset, but then when I came back to my pc, it had rebooted and I got the message: "There was a problem resetting your PC"...
In my event viewer I can see:
event ID 414: Task Scheduler service found a misconfiguration in the NT TASKMicrosoftWindowsMedia CenterRecordingRestart definition. Additional Data: Error Value: %SystemRoot%ehomeehrec.
event ID 7001: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
event ID 4502: Attempt to restore the system to original condition has failed. Changes to the system have been undone.
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Mar 5, 2016
I've been using Win 10 for some weeks. Until today, it would open three programs for me upon startup and waking, as had happened with Windows 7 before I upgraded to Windows 10.
Today my user account settings were changed and now one of the programs no longer opens unless I click on the icon. It's Windows Live Mail. I tried Pin to Taskbar, Pin to Start, and a combo of both but the email program does not load unless I click the icon.
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Dec 5, 2015
I have several user accounts on one machine under Windows 10. I would like to re-log-into these user accounts when the machine reboots from an update or from an extended (longer than UPS hold-up) power failure.
I use Thunderbird and have a lot of junk filtering going on which protects my phone from most spam.
I will be moving my two sons to Dropbox and back their stuff up to my NAS units continuously rather than intermittently.
For these accounts, I want the users' accounts to boot when the machine boots so that Dropbox is making a copy to the local HDD. The NAS units take it from there (final sync method TBD).
In no instance do I want a "live" console.
After I automatically log into the accounts, I want the machine left as if I had hit "switch user" after logging into each account--several accounts active and running, but the console waiting for a login.
I have been testing this in principal where I copy images from a friend's Dropbox to her Google Drive and to my NAS units. Right now I have to manually log into the account that does this after each reboot.
For my account, I also wish to start Thunderbird as well as log in. I assume just adding Thunderbird to the StartUp group will work?
C:UsersRichardAppDataRoamingMicrosoftWindowsStart MenuProgramsStartup (courtesy of
How to Add Programs, Files, and Folders to System Startup in Windows )
I am in the process of bringing 20 machines from W7 and W8.1 to W10. Seven down, thirteen to go. five of the twenty are W8.1, the rest W7.
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Feb 2, 2016
Since yesterday, I'm unable to switch between user accounts. Button changes from white to blue when hovered, but no response to click.
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Aug 7, 2015
Ive upgraded from Win 8 to Win 10.
I had 2 adult local accounts and 2 kids local accounts. I also have the 1 Microsoft account.
I don't want to use the Microsoft account signin on my laptop I want to use my local.
Is there a way to assign the existing local kids accounts to family without having to create new ones ? The kids are worried that if I do this they will lose their existing apps/game settings on the local accounts.
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Aug 21, 2015
I don't know if it's my installation, but I can't really switch to select a differet login user once I turn on my PC, and it brings to the last logged on user and his Picture password screen.
Both users have a Picture password and I don't have any chance to pick the other one, unless:
- I select a different type of access
- ask for password
- then the damn multi-user LH box appears
- and I can pick another one.
Then do the opposite until I get back to his Picture password screen. Odd and unbelieavable, considering how well streamlined in Win8.1...
The old way I found for Windows 8.x (HERE) is not working anymore, as I went in the Registry of mine upgraded Win10 and found it was already correctly modified (=1), but the login screen is a mess, nonetheless.
I'm ok with Task scheduling batches, reg modification, whatever. But it's Win10 Home, so no gpedit involved..
(it's a Dell Venue 11 Pro)
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Jan 31, 2016
W10 Pro install. If you go into Settings, Accounts, it does not load.
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Sep 11, 2015
So, instead of using my browser for my emails I set them up in Windows Mail, but although it will show all the folders it won't show anything in my inboxes. I've tried syncing but to no avail.
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Sep 28, 2015
I refuse to believe that Microsoft would have omitted this basic function. How does one Import from Windows Live Mail into the Windows 10 Mail App?
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Dec 26, 2015
I've got two computers running windows 7. Both have an administrator account and a standard user account. The computer I use for gaming has a third account for gaming (I have some older games that don't like the aero-peak feature so the gaming account uses a plain desktop, no features.)
All these accounts use the same email address.
All these accounts will also use just the one Microsoft account.
My question is, when I upgrade to windows 10, will I be able to create a similar set-up for the user accounts, ie 5 different accounts, but only one email address and one Microsoft account? I've read that windows wants an email address to create a new account, is it going to tell me "that email address/Microsoft account has already been used?"
I am planning to upgrade to windows 10 by doing a clean install and starting from scratch, so I'm not worried about whether or not the existing accounts will transfer over.
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Dec 26, 2015
My windows (hotmail) account was recently hacked, and is irretrievable. I have created a new windows account, but my windows 10 user is associated with that old account that I no longer have access to.
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