Installation :: PC Will Not Shutdown Or Hibernate (only Restarts) Since Upgrade
Sep 4, 2015
I have a desktop that I ran the update on from windows 7 to windows 10.
When I go to shutdown it appears to begin the shutdown process. However, after a few moments with black screens the PC shows the BIOS splash screen and begins to start windows.
If I leave the PC alone for a while, it goes to the login screen, where it attempts to sleep only to end up right back at the login.
I have tried
- Turning off fast startup - Doing this results in apple sys error on restart (I do not have iTunes installed)
- Disabling wakeup by keyboard, network devices, and mouse.
- Turning off quick start in bios
I am now wondering if a clean install is my only option, or if there is some other way of keeping windows 10... just having it work properly.
I have multiple PC's running W10 v1511. For some reason at least one of them and I suspect more than one will automatically restart after it has been shutdown. The restart does not occur immediately, in fact, it is several hours before the magic happens! The reason I know it's happening is the system will be in a sleep state when I check it in the morning after I know I shut it down the night before. The PC in question is the one that I have described in my system specs. I know all about the "Wake On" settings in the in the Intel network controller. I have them all turned off (unchecked) but that only effects the system when in sleep mode? Is there some other setting that could be causing the system to refuse to stay shutdown?
Windows 10 kept wanting to restart after it has been shutdown. The computer would have its power indicator turned off for maybe 2 seconds, then you hear the fan whirling and the BIOS screen appears followed by the usual boot process.
I don't know how this would work, but my problem was solved by turning off in my BIOS setup 'Legacy USB Support'. Now if I shutdown Windows 10, it would really shut itself down. No problem so far after maybe 10 or so instances.
Every time I try to put put my laptop to sleep, hibernate, restart it or shutdown, it stalls for about 10 minutes before giving me a Driver Power State Failure.
Having installed "WhoCrashed" and "Windbg", I was able to determine it was related to "ntkrnlmp.exe", "ndis.sys", "raspppoe.sys" and a vpn driver at one point or another. I "believe" I managed to uninstall the offending vpn driver but of course still overall have the same issue.
This appeared to occur while trying to do a windows update last week but I can't be sure. I presume, there is a out of date or corrupt driver but just can't seem to determine which one.
After upgrading to Windows 10, my computer now restarts after I have left it idle for more than about an hour. I havent caught it in the act so I don't know exactly what it does when it restarts. I changed the update settings to notify me before restart so that shouldn't be the issue in this case.
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
I have an Asus Vivobook. In windows 8 I used sleep mode all the time. after the upgrade to windows 10 whenever the computer enters sleep mode either by closing the lid, automated or manual, when I wake it it restarts. I entered the BIOS and the AHPC mode was enabled, and was the only option. I looked through the computer power options, but I can't find anything.
I upgraded from Windows 7 "Starter Edition" (32-bit) on an ASUS Eee PC 1005PE (2GB RAM) to Windows 10 32-bit. This mostly seemed to work, however I can no longer resume from either sleep or hibernate. In either case, I get a blank screen. The other problem I notice is that the task bar separator (with a scroll bar type widget) between the active tasks and the notification icons seems to disappear and the active task icons seem to get mistakenly hidden from view. This is a minor annoyance and something I can live with, simply by switching periodically to the "Task View". But I would really like resolving the wakeup from sleep problem. So far I have tried updating the video adapter driver (which was already "up to date"), and I checked that I have the latest BIOS firmware.
I've been trying to update to the latest build for some time now, I'm currently on 9926. The update downloads fine and it also goes through the process of installation fine, up until it's time to restart the computer for the final step, that's where the problem begins. It gets stuck on a boot up loop, it loads to the windows logo and says preparing automatic repair and restarts the computer again and again with the "preparing automatic repair" message. I made an installation disc for 9926 so that's how I'm able to reset the computer but I've also made one for the latest build but I still get the same boot up loop problem. I really want to be on the latest build and I'm worried that I won't even be able to install the official release.
Since I've upgraded from Win 8.1 to Win 10, I can't turn off my PC without getting an exception in .NET Framework, and then a message that it is preventing shutdown. Google shows that this problem isn't exactly new and already happened to some people with Win8, but for some reason I've not been able to find a working solution yet. Any way to fix this other than doing a clean reinstall (which I really don't want)?
I've already tried some ".NET repair tool" from Microsoft, downloaded various offline installers of .NET and tried forcing them to re-install via command line. No luck - they just keep telling me that .NET is already installed, already a part of the OS, or sometimes even "installed but not activated", which is just plain wrong according to the feature selection dialog...
After the Windows 10 upgrade my laptop cant shutdown fully. When i try to turn off my PC, everything goes well at the beginning, almost everything goes off. The things that remain on looks like to be only the fans and the LED of the power button. I dont know what to do.
I tried to install Windows 10. At first, it worked! I was all happy, so went on to login. Once I logged into my microsoft account, I was greeted by a blackscreen where I could move my mouse around. so, I rebooted, shift+clicked Restart, and got to the troubleshoot menu. From there, I clicked on "Reset My PC," since it appeared to be the only solution. It rebooted my computer, and suddenly it said something like "Windows restarted or shut down unexpectedly. Please press OK to continue the installation." I clicked OK, and it just rebooted and said the same thing, so I looked up a tutorial, which said to change something's value in regedit from 1 to 3. This sure made the "Windows restarted unexpectedly" go away, but now it just restarts repeatedly, as if it DID pop up, and I pressed OK. I tried multiple things, and I really don't want to send my PC to a repair.
So yesterday I installed Windows 10 on my computer via Windows update. (First went here Home page - Windows Insider Program and followed the steps) It installed normally, after it was done I got the login screen.
I typed my password and pressed "next" but my computer just froze and restarted and kept doing it.
I re-installed Windows 7 today, will probably try Windows 10 later, but not currently.
I think I ccleaned something important. Under ccleaner I clicked Clear: Windows event logs,Wipe Free Space, Tray Notification Cache, Menu Order Cache, Old Prefetch Data, Environmental Path. Along with the basics such as brower cache.
After a restart, entire screen was black, however I had a mouse that could move. I did alt tab, there were processes running but very few.
Out of panic I restarted everything. I restarted the computer and went into the system repair. After no mistake was found by it, I ended up after some other attempts of finding out the problem I reinstalled windows 10 completely. Keep in mind this is through the Windows Repair.
Windows 10 installs after a few hours.
Now currently: Windows 10 runs up to the point where I select my language, location (time area) and the other settings. After clicking the final step, "use express settings", i click next, when I do this it goes to the loading screen. (I think it said please wait).
After a few seconds of loading, it restarts.
After the restart it takes me back to the beginning of the installation, (the part about choosing the language, location, etc) and I do it again, and it happens again, like a loop.
things attempted: Sfc/scannow, says no corrupt files Starting up in safe mode (safe mode regular (4) and safe mode with command prompt), doesn't start up in safe mode/it goes back to the regular installation loop.
I upgraded my Lenovo Thinkpad Tablet 2 to Win 10 a few weeks ago. Since then, it won't fully power down 9 times out of 10. I close all apps, and select shut down from the power menu, and it appears to go through the shut down process, but it stays powered - the haptic feedback Windows button buzzes when pressed. If I don't plug in the charger it will kill the battery.
The only way to power it back on is to hold down the power button for 15 seconds.
After upgrade i had access to my documents folder under the c drive but after i shutdown my computer and restarted it I cannot find my documents, or pictures folder.
I have tried to upgrade from win7 to win10 after copying the files and the system restarts, I will get the error 0xc000000f. I have both win7 and win10 disks and the automatic repair would not work.
Apparently this has to to with some bios settings, I have tried to follow the guide but I do not have all the options to described in the guide below.
[Solved] Error Code 0xc000000f Windows 8: A Required device isn’t connected or can’t be accessed
Specs: Processor (CPU)Intel Core i7 Quad Core Mobile Processor i7-3630QM (2.40GHz) 6MB Memory (RAM)8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (2 x 4GB) Graphics CardNVIDIA GeForce GTX 660M - 2.0GB DDR5 Video RAM - DirectX 11 2nd Graphics CardNONE Memory - Hard Disk120GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W) 2nd Hard Disk1TB WD SCORPIO BLUE WD10JPVT, SATA 3 Gb/s, 8MB CACHE (5400 rpm)
I followed Brink's tutorial here: Shut Down Computer in Windows 10 And I saw that there are 2 ways to fully shutdown Windows through cmd: /s and /p. What is the difference between these 2, if both of them are said to perform a full shutdown?
My computer, after the Windows 10 update, keeps rebotting after I hibernate. I can't remember if it does this for a regular shutdown. I tend to push the power button to prevent it from booting Windows.
I did go and disable "allow this device to wake" in Device Manager and I don't think I've been using any other peripherals.
One other thing (unrelated): I bought an Oduo bluetooth adaptor but I didn't build my PC with a CD drive. I haven't been able to find drivers and it's unlikely I'll be able to ask a friend to rip an ISO. Am I stuck with this CD I can't use? I don't see a website.
This is on a fresh Windows 10 install, using a 60 GB SSD and a pair of 1 TB HDD's. No folders were moved off the SSD (C:) outside of what Windows supports. (That is, I moved all user folders to the HDD that I was allowed to, and installed all programs to the HDD that I was able to.)I enabled hibernation via the Power Options > System Settings section in the control panel. The C: drive has 25 GB free space; well more than enough for hiberfil.sys to work normally. When hibernating, the system appears to behave normally and hibernate as it should.
When booting from a hibernated system, the computer POSTs normally and then brings up the Windows 10 logo and loading screen briefly before powering off very suddenly. I have to turn on the system again, and when I do, it boots normally but the hibernation state is lost.I've attempted disabling fast startup, which seems to have no effect. I've updated my video drivers to 15.9 beta, but I recall this being a problem on 15.7 as well. Full system specs are in my profile. This machine was running Windows 7 in the past before upgrading, but I had to run a fresh install of Windows 10 after encountering some problems. (So the system is currently on a fresh install.) Google is also currently unable to deliver any relevant results for this problem. Windows Update reports being up to date.
Edit: Additionally, this has never been a problem on Windows 7. The SSD is in decent condition too, and has not exhibited any problems.
Edit: This problem was happening on shutdown and restart as well. I disabled fast startup, which corrected the problem when shutting down. Here's a summary of the behavior now:
Shutdown, no fast startup: Able to start up normally without any unexpected behavior.
Shutdown, fast startup enabled: Computer immediately shuts off just after reaching the Windows boot screen. Has to be powered on again and then will boot normally.
Hibernate, regardless of fast startup setting: Same behavior as above.
Conclusion: From my understanding, fast startup acts as a subset of hibernate. Windows 10 is not able to properly hibernate the driver(s) and/or some other system state. I might have to go through the drivers via process of elimination to see what's causing the problem.
Edit: I found the problem!
So despite no BSOD ever appearing, I ran the BlueScreenView utility to view the system dumps. Got the driver IRL not less than or equal error, found that it was from sptd2.sys; the SPTD (a SCSI bypass driver) I installed with Daemon Tools. I found a separate uninstaller for the driver and got rid of it; it's not something I need anyway. (Lots of Google searching will find you these utilities and solutions.)Would be nice if it showed an error or BSOD in the first place! I was about to go whack-a-mole on the drivers, but I would've never found the root cause.
My laptop acer4750 resume very slow after hibernate, it keep showing windows's logo and not run to log-in screen anymore. Then i need hard-reset every time
I'm not entirely sure if it's hibernate or sleep. But it's the only option available in the shutdown menu, so i hope you know what i'm talking about. It's a desktop. And it does put the machine into sleep, but it instantly turns the machine back. How to troubleshoot this kind of issue. I've found plenty of people having problems not being able to initiate sleep, but my problem is getting it to stay in sleep.
