Installation :: Stuck At Loop During Reset?
Aug 26, 2015
I recently upgraded my Windows 7 PC to Windows 10 using Windows Update. The whole process was smooth. I never really ran into any problem. Because the PC is so relatively old, I decided to delete all files and reinstall windows 10 using the windows 10 feature 'Reset This PC' to start fresh and theoretically faster. During the reset when Windows is installing my drivers, I noticed that the screen is plain black - no mouse pointer and the amount of reset finished(in percentage) is not also shown. The screen is just plain black. I am pretty sure that both the monitor and CPU is on. I've tried waiting for atleast an hour. I turned my pc's monitor on and off - nothing happened. So I have to resort to hard reset/reboot coz I cannot really see anything on my screen.
When I turned the power of the CPU back, it gave me the error 'The computer restarted unexpectedly or encountered an unexpected error. To install Windows, click ok to restart the computer and restart the installation'. I pressed OK but after restarting, it gave me the same error over and over again. I tried the solution in this website ( during installation of windows | HERESJAKEN), and it got rid of the error. However, I am stuck yet again in a loop that continues to just restart my PC when they reach the screen that tells you how much of the reset is finished, in my case, im stuck at 64% of the reset. That screen is shown for like merely 2 seconds, then the PC will just restart again, then show the "Reset progress screen" again for 2 seconds then PC will just restart again, over and over. I think the only solution is to start the reset of the PC again, but I dont know how.
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Aug 1, 2015
My installation is stuck in a reset loop. The Win 10 Ready to Install came up, so I clicked Start and it rebooted, back to the login screen, and then Windows Update came up saying it needed to Restart Now. After a couple of minutes the Win 10 Ready screen comes up again. I've rebooted about 20 times and get to the same point every time.
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Nov 1, 2015
Earlier this afternoon I decided to reset Windows 10 as I had a problem with BSOD BAD_POOL_CALLING over and over again. I booted in Safe Mode, went to Advanced Options and so on. It wasn't a factory-new reset, just the one that removes all files, app data, etc. I left it for a while and came back to find it hadn't worked; there was an error message that read 'There was a problem whilst restarting your PC'. I tried again and the error message appeared again. Because of this, I decided to exit and continue to Windows 10 and see if it had done anything.
Now, when I try to boot my PC up, the circle that usually rotates on the 'Zoostorm' screen when loading doesn't appear. The PC then reboots and tries again, again and again, but with no success. I have tried turning off and on, and even unplugging everything, however nothing seems to work. My PC is now stuck in a continuous reboot loop and won't load. Unfortunately, I can't press F8 or Shift + F8 when booting to start Safe Mode. I have never made a recovery drive for Windows 10 and I don't think my computer came with a repair disk.
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Jan 24, 2016
I tried to reset my computer today after 3 years of using it without any sort of re-formatting, and all three times the reset got stuck on 65% before a blue screen appeared and said that an error occurred. It would then give me the options of either:
a) returning back to my windows 10, with nothing changed
b) Trying to reset again
c) advanced options.
I tried the reset 3 times, and after the last try failed I went to advanced options to look at other ways to approach the issue, such as checking if there were any restore points that I could restore to (which there were none).
After that didn't work, I clicked on the first option of just returning back to my windows 10, and that was when it would not start up anymore.
My computer now is stuck on a infinite loop of the launch screen of the ASUS logo, it flashes, then goes onto the second ASUS logo, and this is all it does, go round and round.
I tried to boot it on F8, F9 (the ASUS recovery button), and the 'delete' button. NOTHING WORKS.
I finally tried F2, which led me to the BIOS page? And I clicked on the boot tab and disabled the first boot configuration option, and still to no avail. It returned to looping, and when trying F8, F9, after disabling that BIOS option, and it still won't do anything but loop.
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Aug 13, 2015
I recently upgraded to Windows 10 without a problem, but after a while I thought; why not do a clean install? I went ahead and tried to perform a clean install from the windows 10 settings, and chose all drives, and a quick reset.
It then started the process, after which it crashed with a BSOD telling me something went wrong and that it would restart. After that it kept restarting, sometimes with a BSOD, sometimes just freezing on the windows 10 logo. There were different BSOD errors each time it would crash, I can't remember all of them.
Some of them were along the lines of a driver stack overrun, some were telling me system32/winload didn't exist.
We tried a system restore from USB, but there was no difference. We tried going into the BIOS menu, sometimes it worked, sometimes it froze, and we made sure that the USB would be the first the PC would boot from. Still no difference.
At this point the PC just froze on the windows logo, still trying to initialize the system reset I think. I unplugged the drives and plugged them into my laptop to check what was wrong, and both drives were wiped, with nothing left, no hidden files.
Only with both drives unplugged, the PC would give me something different, an error saying that there is no operating system, which is obvious, so I don't think it's the PC, but windows that is generating this problem.
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Aug 16, 2015
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Oct 20, 2015
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Aug 4, 2015
Ok so basically, after successfully installing windows 10 from windows 7, I decided to clean my hard drive and reset windows because I deleted my "edge" and thus my apps were not working. The problem then started, the reset went fine until it reached 64% and read "configuring settings" then it just restarted my PC and went in a loop like this;
>startup
>bios screen (Asus/Intel)
>monitor turns off
>monitor turns back on
>blue win10 logo and loading circle
>black screen for 5-10 secs
>install screen displaying 64%
>restarts and loops
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Aug 6, 2015
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Oct 3, 2015
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Sep 9, 2015
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Feb 10, 2016
After resetting UEFI to default values, I can't start WIndows because boot goes to UEFI.
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Mar 2, 2016
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Aug 8, 2015
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Jul 31, 2015
After installing windows 10 on my asus laptop yesterday, last night I tried to wipe my laptop by resetting it, i left it at 1% before i went to bed and this morning it was still at 1% so i did a force turn off and when i turned it back on , it got stuck in a boot up loop where it would just keep on restarting [URL].
Safe mode doesn't work, nothing works, except the power button. What should i do? i didn't want to bring it to asus because the warranty expired 2 months ago.
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Nov 9, 2015
When I got on my computer this morning, I was notified of updates. I used the restart button on the notification page thinking this would start downloading the updates. However, the computer has been stuck in Restart for 3 hours. Microsoft... can you access my IP and stop this loop? Is there anything I can do to stop this loop?
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Dec 8, 2015
have an Asus Laptop running Win 10, upgraded from win 7. While reading one of the many links from Facebook, using Chrome as a browser, I got a popup that looked like some kind of ransomware . The popup would not close so I turned off the computer.
Now when I turn the computer on it flashes the Asus logo. Then “preparing automatic repair”, “diagnosing your computer” followed by “repairing your computer” appear. It then tells me that the PC did not start correctly and gives me the option to restart or advanced options. Restart brings me back to this point.
Advanced options gives me three options, Turn orr the PC that does that, Exit and continue to Win 10 that gets me back to the previous step or troubleshoot. Trouble shoot gives me the options to reset or more advanced options.
Reset is either a partial or full removal and reinstall or windows. I have some academic software that I do not want to lose if possible and in any case do not have any media to do a Windows reinstall.
The advanced options gives me six choices.
1 System Restore, but there are no restore points found.
2 System image recovery, but I do not have an image disc .
3 Startup repair, starts the process all over and does not find the problem.
4 Command Prompt, appears to open a working command prompt.
5 Startup Settings, Gives me a non clickable list of options but just continues the loop.
6 Go back to previous build. It warns me that I may lose apps and any changes I have made, but not my personal files.
The System is an ASUS laptop, X54C, made in 2012 with Widows 7 Home premium updated to win 10. I have no other access to the computer.
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Aug 17, 2015
just got new pc and windows 10 with it when i install the windows and everything finishes and restarts. The pc just boots up back to the installation page. Stuck in loop the dam windows wont start up.
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Aug 11, 2015
I have a acer aspire es1 laptop and i upgraded from 8.1 to 10 and when i switch on my computer from cold boot it loads up but when at the login screen it gives the spinning wheel saying hibernating above it but will not go any further.
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Aug 5, 2015
The upgrade to W10 has left me with a blue 'Welcome Back' screen and a 'Next' button. That's it! Clicking Next causes a reboot back to this screen. I cannot even open in safe mode and all boot options take me back to this screen.
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Aug 6, 2015
My windows 7 PC was hard to start and restart and I needed to try 10 times or more before it worked (then I didn't restart it for days).
I managed to upgrade it to Windows 10 hoping that it will cure the problem BUT still it is a problem to start.
I checked everything and used every tool possible on windows 7 and windows 10 but nothing worked. (ccleaner and others failed)
So now I have a windows 10 PC that doesn't want to start easily.
Do you think that the problem can really be a driver ? After upgrade to windows 10 I GUESS that all driver files have been changed ?
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Aug 7, 2015
I have upgraded from windows 8.1 to Windows 10 The upgrade went well and i was able to use my computer initially. After i restarted my computer, i am stuck in Automatic repair loop.
I have downloaded a copy of windows 10 iso image and made a windows 10 USB boot drive. I tried repairing the startup issue as suggested in some of the forums but no joy.
Its a new PC setup three months ago. Sad there was no hardware or app compatibility check before upgrading.
Config: Intel I7 with 16GB RAM. dual boot with Ubuntu
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