Installation :: Update Stuck In Reset Loop?
Aug 1, 2015
My installation is stuck in a reset loop. The Win 10 Ready to Install came up, so I clicked Start and it rebooted, back to the login screen, and then Windows Update came up saying it needed to Restart Now. After a couple of minutes the Win 10 Ready screen comes up again. I've rebooted about 20 times and get to the same point every time.
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Aug 26, 2015
I recently upgraded my Windows 7 PC to Windows 10 using Windows Update. The whole process was smooth. I never really ran into any problem. Because the PC is so relatively old, I decided to delete all files and reinstall windows 10 using the windows 10 feature 'Reset This PC' to start fresh and theoretically faster. During the reset when Windows is installing my drivers, I noticed that the screen is plain black - no mouse pointer and the amount of reset finished(in percentage) is not also shown. The screen is just plain black. I am pretty sure that both the monitor and CPU is on. I've tried waiting for atleast an hour. I turned my pc's monitor on and off - nothing happened. So I have to resort to hard reset/reboot coz I cannot really see anything on my screen.
When I turned the power of the CPU back, it gave me the error 'The computer restarted unexpectedly or encountered an unexpected error. To install Windows, click ok to restart the computer and restart the installation'. I pressed OK but after restarting, it gave me the same error over and over again. I tried the solution in this website ( during installation of windows | HERESJAKEN), and it got rid of the error. However, I am stuck yet again in a loop that continues to just restart my PC when they reach the screen that tells you how much of the reset is finished, in my case, im stuck at 64% of the reset. That screen is shown for like merely 2 seconds, then the PC will just restart again, then show the "Reset progress screen" again for 2 seconds then PC will just restart again, over and over. I think the only solution is to start the reset of the PC again, but I dont know how.
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Nov 1, 2015
Earlier this afternoon I decided to reset Windows 10 as I had a problem with BSOD BAD_POOL_CALLING over and over again. I booted in Safe Mode, went to Advanced Options and so on. It wasn't a factory-new reset, just the one that removes all files, app data, etc. I left it for a while and came back to find it hadn't worked; there was an error message that read 'There was a problem whilst restarting your PC'. I tried again and the error message appeared again. Because of this, I decided to exit and continue to Windows 10 and see if it had done anything.
Now, when I try to boot my PC up, the circle that usually rotates on the 'Zoostorm' screen when loading doesn't appear. The PC then reboots and tries again, again and again, but with no success. I have tried turning off and on, and even unplugging everything, however nothing seems to work. My PC is now stuck in a continuous reboot loop and won't load. Unfortunately, I can't press F8 or Shift + F8 when booting to start Safe Mode. I have never made a recovery drive for Windows 10 and I don't think my computer came with a repair disk.
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Jan 24, 2016
I tried to reset my computer today after 3 years of using it without any sort of re-formatting, and all three times the reset got stuck on 65% before a blue screen appeared and said that an error occurred. It would then give me the options of either:
a) returning back to my windows 10, with nothing changed
b) Trying to reset again
c) advanced options.
I tried the reset 3 times, and after the last try failed I went to advanced options to look at other ways to approach the issue, such as checking if there were any restore points that I could restore to (which there were none).
After that didn't work, I clicked on the first option of just returning back to my windows 10, and that was when it would not start up anymore.
My computer now is stuck on a infinite loop of the launch screen of the ASUS logo, it flashes, then goes onto the second ASUS logo, and this is all it does, go round and round.
I tried to boot it on F8, F9 (the ASUS recovery button), and the 'delete' button. NOTHING WORKS.
I finally tried F2, which led me to the BIOS page? And I clicked on the boot tab and disabled the first boot configuration option, and still to no avail. It returned to looping, and when trying F8, F9, after disabling that BIOS option, and it still won't do anything but loop.
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Aug 13, 2015
I recently upgraded to Windows 10 without a problem, but after a while I thought; why not do a clean install? I went ahead and tried to perform a clean install from the windows 10 settings, and chose all drives, and a quick reset.
It then started the process, after which it crashed with a BSOD telling me something went wrong and that it would restart. After that it kept restarting, sometimes with a BSOD, sometimes just freezing on the windows 10 logo. There were different BSOD errors each time it would crash, I can't remember all of them.
Some of them were along the lines of a driver stack overrun, some were telling me system32/winload didn't exist.
We tried a system restore from USB, but there was no difference. We tried going into the BIOS menu, sometimes it worked, sometimes it froze, and we made sure that the USB would be the first the PC would boot from. Still no difference.
At this point the PC just froze on the windows logo, still trying to initialize the system reset I think. I unplugged the drives and plugged them into my laptop to check what was wrong, and both drives were wiped, with nothing left, no hidden files.
Only with both drives unplugged, the PC would give me something different, an error saying that there is no operating system, which is obvious, so I don't think it's the PC, but windows that is generating this problem.
I tried booting from USB multiple times, with a system restore on it, a windows 10 installation on it, and a windows 8.1 installation on it, since that is what my PC started with.
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Aug 16, 2015
I have a problem, I installed windows 10 and now I'm stuck in a boot loop after attempting a reset to wipe my files in hopes to make things a little faster, and now I'm unable to do anything other than enter the BIOS.
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Oct 20, 2015
i was updating my windows 7 to 10. it was updating smoothly but then my father hard reset the laptop and now my laptop is stuck, it goes to the booting menu. then the "windows error recovery" screen, and when i choose "start windows normally" it shows the logo and says "starting windows" and then it just restarts. how do i solve this? this loop has been going on for the last 2 hours.
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Aug 4, 2015
Ok so basically, after successfully installing windows 10 from windows 7, I decided to clean my hard drive and reset windows because I deleted my "edge" and thus my apps were not working. The problem then started, the reset went fine until it reached 64% and read "configuring settings" then it just restarted my PC and went in a loop like this;
>startup
>bios screen (Asus/Intel)
>monitor turns off
>monitor turns back on
>blue win10 logo and loading circle
>black screen for 5-10 secs
>install screen displaying 64%
>restarts and loops
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Aug 23, 2015
I recently received the Windows 10 download on a desktop PC. The installation seemed to be going swimmingly however desktop suddenly powered off. Upon reboot, I'm stuck in a vicious failure loop. I tried to restore to no avail and tried to boot Windows 7 from a physical disk, but no matter what I try it appears my desktop PC is history. It ran Windows 7 just fine. I really wish I hadn't pushed my luck with Windows 10.
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Aug 6, 2015
My windows 7 PC was hard to start and restart and I needed to try 10 times or more before it worked (then I didn't restart it for days).
I managed to upgrade it to Windows 10 hoping that it will cure the problem BUT still it is a problem to start.
I checked everything and used every tool possible on windows 7 and windows 10 but nothing worked. (ccleaner and others failed)
So now I have a windows 10 PC that doesn't want to start easily.
After upgrade to windows 10 I GUESS that all driver files have been changed ?what else could it be ?
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Oct 3, 2015
Recently, I purchased a Microsoft Surface 3. From the day I got the tablet, it has been having freezing problems that seem to progressively get worse and worse. Today, I couldn't go two minutes on my Surface without having to restart it.
I would prefer to return the product, but since I can't, I decided to first try to update it. The update kept getting frozen, encountered an error or would just be stuck at 0%.
After exhausting all the other options I knew off, I quickly moved what little files that I had off of my tablet and then performed a factory reset.
The factory reset got stuck at 99%. And I don't mean that it just was there for a few hours--no, the screen literally froze. So I restarted the tablet again, which brought me to a screen that says, "Choose an Operating System" that has two options. Both options are "Windows 10 on volume 3." There seems to be no distinction between them. But the problem is that if I click one, and it doesn't matter which one, or if I just let the tablet automatically run on one of them, it loads for a few seconds with the "Surface" screen, and then immediately loops back to the same "Choose an Operating System."
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Oct 13, 2015
I ran the window 10 installation last night on my Lenovo Y50 laptop. Today it is stuck in an endless loop of trying to Preparing Automatic Repair, diagnosing PCs and wanting to restart. I can't get past the limited choice of options to actually do anything useful. I just want to get rid of the thing and go back to Window 8. I am to computer stupid to know how do this. I only recently got the laptop. I don't have a recovery disk.
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Sep 9, 2015
So I updated my tablet from 8.1-10. There were some issues so i reinstalled some drivers and the issues continued so i did a factory reset. The reset stopped halfway and wont continue. The screen is mostly blank unless i fiddle with some things and a screen comes up asking if I want to continue to update, reset factory settings, trouble shoot, use usb or cd or continue the reset. I have tried the reset a few times but it has not worked. Amazon.co.jp: マウスコンピューター 8.9型Win8.1タブレット・2in1 PC Office付 (Win8.1/AtomZ3735F/2GB/32GBeMMC/Office HB) WN891: パソコン・周辺機器 This is the tablet here. Unfortunately everything is also all in Japanese, which i understand somewhat but am kind of winging it.
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Feb 10, 2016
After resetting UEFI to default values, I can't start WIndows because boot goes to UEFI.
I wanted to make a clean install of W10 and for that I had to make some changes in UEFI because it wouldn't allow me otherwise. But after the installation I see that I have some problems with the sleep and fast boot, not working well. So I went to UEFI and reset it to default, saved and exit. On boot, it goes to UEFI once and again. Windows doesn't load.
So I have to do the same changes that I had to do for installing W10. Disable fast boot, etc. And then yes, I get to Windows, but keep having the same sleep and boot problems. Both work really bad in different ways.
I also did other changes, by the way. I couldn't install W10 because it said that my disk was GPT partition style, so I had to follow some instructions to change that, which wiped my disk and partitions completely and maybe I missed some step...
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Mar 2, 2016
Last night I finally decided to backup all of my files on my Windows 7 desktop machine and wanted to do a clean install of Windows 10 (I had been wanting to reformat for a while, this seemed like a good time to do it). I noticed after starting the free activation of Windows 10 (through Windows Update) that it would only update to Windows 10, so I let it proceed.Once 10 finished and booted up, everything was great. At this point, I went into settings and chose to Reset this PC, and made sure to select only to remove files - not fully clean the drive.
After being stuck at only 2% for 4 hours, I decided to give up on the reset completing. I turned off my desktop, and then downloaded the Windows program that creates the installation on a USB drive from my laptop. Once completed I inserted the USB drive into my desktop and installed Windows 10 as a clean install without any issues.After all of this, I cannot activate my Windows 10. Is my only option to use my old Windows 7 installation/key to do another clean install, then go through the Windows 10 update again?
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Aug 7, 2015
Should I be worried. I upgraded from Win 7. It took me to the welcome screen and when I typed in my password it would just hang. Then go black and reboot. So I pressed ctrl alt delete and options came up. I decided to just reinstall basically formatting my hard drive. And it is just hanging there now. At 99%. Is this normal and if not what should I do?
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Aug 8, 2015
I'm using windows 8.1 on ASUS N series laptop 64 bit, my windows got problem and after i updated to windows 10 and try to factory reset it, it got to 99% and say that the window has a problem, it cannot reset my windows and stuck in restart loops.
I've spam F9 and try to reset the pc again, but the problem still persist and i even try to solve it with the advanced options ( startup repair, system restore, system image recovery setting - all end up with this pc require administration account, and somehow my account is lost due to reset earlier) i even try to reinstall windows with CD but it doesn't detected.
It seems like i lost both my windows 8 and windows 10 on the laptop.
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Sep 25, 2015
I'm trying to reset my PC to get out a temporary user profile I'm stuck on. Every time I start the reset process, I am sent to a frozen Choose Keyboard Layout screen. I can't use my mouse or touchscreen to choose a layout.
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Jul 31, 2015
I upgraded to windows 10 from windows 7 and then I realized that all my files stayed which I didn't want all my files so I did a factory reset on my windows 10 upgraded PC and it has been stuck at 61% for about 8-9 hours. The circle loading is still moving but the percentage is stuck at 61. I am worried to turn off my PC in case of it being ruined.
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Aug 18, 2015
I did an in place upgrade of Windows 7 using a USB key made with the tool Microsoft put out. I chose not to download updates during the install, so after the initial boot, Windows started downloading updates. I reinstalled the latest nVidia drivers/Geforce Experience as well. During the next boot cycle, at some point explorer crashed and the screen flashed black, at which point that process repeats forever. I let it go over an hour just to see what would happen. URL...
The suggestion on that site is to disable 2 Windows Services: Problem Reports and Solution Control Panel Support and Windows Error Report Service. This didn't work for me, though it appears to have worked for many others.The culprit for me was Apple's iCloud service. As the taskbar was being populated, this task would load and throw an error message about logging in, at which point the crash loop began. Uninstalling this program solved the issue for me.
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Aug 2, 2015
Windows 10 is set to automatic updates. It was trying to get the Windows Defender Update KB2267602 for two days but the message was always "waiting for server". This has now disappeared from the update screen and does not appear on the installed updates. Is this a problem?
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Aug 30, 2015
I've been trying to update my windows 8.1 to Windows 10 for at least 10 times now and it always stuck at around 60% It reboots itself a few times and it always comes back to the circle screen with the % progress but getting around 60% it reboots and it gets stuck there... black screen, no cursor, no sound.
I've tried to plug it into a secondary screen thru hdmi but nothings happens; also I've uninstalled my antivirus since I've read it might be the problem but it didn't work..
I've got a Dell Inspiron 7537 Windows 8.1 x64 Intel Core i7, 8gb ram, Intel HD Graphics 2gb + Nvidia Geforce
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Aug 1, 2015
I had updated my Windows 7 to Windows 10 first and then wanted to do a clean upgrade. I followed the instructions but my computer seemed to be stuck on 'Resetting this PC at 1%' my laptop must have died during this and now every time I try to start up my laptop it gets to the load screen and then goes to black and then tries to reboot again. I'm lost at the moment.
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Aug 1, 2015
I was updating with mediacreation tool, and it stuck at %93 black screen There is not cursor, says it is configuring settings %75 .....
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Aug 2, 2015
Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.
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Sep 27, 2015
I have a desktop PC running 8.1 x64. I decided to upgrade using Windows Update to 10. The files are downloaded with no problems, and then it asks for reboot. And when installing the system, the process stuck at 12% (copying files 42%). It just stays there for hours. If I force a reboot, the operation starts to revert to 8.1, and when it finally boots, I see this error: C1900101-2000D.
I haven't found much information about the error, I've tried the installation for a couple of times now, and I'm getting a bit desperate.
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