I am trying to update to Windows 10 on a laptop currently running Windows 7. The problem is that the initial "10 second" prep has been showing "working on it" for over 4 hours. I have tried rebooting and starting the update again but it still doesn't get any further than the "working on it" screen.
View 1 RepliesI click on the "get windows10" icon and it tells me that every thing is ready to install. So I click on " OK, lets continue" ...
A new window opens telling me "working on it" I had this run for 30 minutes and nothing changes.
I rebooted and started again, same results. I tried this several times, no joy. What am I missing?
I just installed the last Win 10 update. Windows is hang. Desktop will appear, but no file can be access,
I did the SFC /Scannow from the as an administrator and no error found
have nothing, no screen, cant seem to start in safe mode, its a toshiba satellite laptop the on buttos flashes every few seconds. Have disconnected power and removed battery, but nothing
View 1 RepliesI have a Samsung laptop running windows 8.1 which I am trying to update to Windows 10. The update downloads fine, installs as it should and then reboots my machine as if it wants to start into Windows 10 for the first time.The problem I face is that the machine seems to lock up on the blue windows 10 logo, the hard drive stops spinning on the laptop and nothing happens.The only thing that you can do is crash the machine by switching off the power, the laptop then boots back into Windows 8.1 as if it was never upgraded
View 6 RepliesI have a desktop PC running 8.1 x64. I decided to upgrade using Windows Update to 10. The files are downloaded with no problems, and then it asks for reboot. And when installing the system, the process stuck at 12% (copying files 42%). It just stays there for hours. If I force a reboot, the operation starts to revert to 8.1, and when it finally boots, I see this error: C1900101-2000D.
I haven't found much information about the error, I've tried the installation for a couple of times now, and I'm getting a bit desperate.
For those of you who can't get the Windows Start menu in build 10074 to appear or work when you UPDATE from build 10061 it WILL work if you revert back first to build 10049 and then update.
Activate windows and re-boot -- now it will work. Ensure Windows is activated after the re-boot but activate BEFORE reboot.
(Another good reason for keeping loads of backup images).
You can also now hide system icons again as before too. Don't forget to clean up disk space by using Disk cleanup in properties in file manager -- you can get rid of Windows.old if you don't want to revert back again --in any case I think it's better to RESTORE a previous version from a backup image if you must restore windows.
I managed to update the Windows to the last version, but now when I want to click here:
Task View opens, but search and start does not.
I had to take a photo because I cannot open paint, since I can't open the start menu.
My HP Spectre 13 laptop won't complete a startup. It has the update of Windows 10 pro (from 8.1), a solid state drive (SSD), and classic shell. The computer started earlier today and I got a message that I could restart it to effect updates -- so I did. That restart seemed OK. Next I got a notice to upgrade my Kaspersky Internet Security (to KIS2016, I think) so I said OK. Then I got a message that I could restart to make the Kaspersky the effect. I did, and that is when I got messages in the following sequence.
(At some point a message flashed, too briefly to read, about a thread missing or something.)
1) "Your PC ran into a problem and needs to restart. We'll restart for you."
---- Messages: "preparing automatic repair" "diagnosing your PC"
2) "Your PC did not start correctly" [restart] [advanced options]
3) at [advanced options] offered this menu:
--(1) Continue - exit and continue to windows 10
--(2) Use a device -- Use a USB drive, network connection, or windows recovery DVD.
--(3) Troubleshoot -- reset your PC or see advanced options.
--(4) Turn off your PC
4) [Troubleshoot] offers:
--(1) Reset this PC - Lets you choose to keep or remove files, and then re-installs windows.
--(2) Advanced Options
5) [Advanced options] offers:
--(1) System restore -- use a restore point
--(2) System image recovery
--(3) Startup repair - fix problems that keep windows from loading.
--(4) Command prompt
--(5) Startup settings - change windows startup behavior.
--(6) See more recovery options - go back to the previous build.
So far I have only accessed the command prompt and listed folders with DIR. I am thinking of trying to use a system restore point, but I am worried about creating even more problems.
I suspect the problem is due to Win 10 or to drivers or to Kaspersky or an interaction between them. I will post this to Windows 10 forum, to HP Support, and to Kaspersky Support.
I've had my new HP Windows 10 for 2 months. Without asking, it was just updated, and took a couple of hours. When it was completed, all my taskbar icons were removed, I can't access the start button, can't open up "ask me anything" button, and probably other things. What to do?
View 1 RepliesI recently upgrade to windows 10 and so far everything is great except. My Windows update wont download the updates it only gives me error 0x80246008. So I tried to solve it on my own by using these steps.
I suggest you to try to manually reset the Windows Updates Components and check.
Please follow the below steps to reset the Windows Updates Components:
1.Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
2.Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 Catroot2.old
4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Type Exit in the Command Prompt to close it.
I upgraded to Windows 10 about a month ago. Two days ago my computer is all the sudden automatically downloading some. Massive update that took a long time and rebooted my computer without prompting me.
After the download was complete I was able to use my computer seemingly as normal, but upon the next restart, the start menu wouldn't open, and the mouse wouldn't click on any of the icons. I tried a restart and got two pop up error messages saying something like "Windows failed to start properly." I tried a hard reboot a coupe times, same thing.
Google searched the problem, found this and followed the steps: How to fix Windows 10 start-up problems - Blackscreen, Bootloop, Infinite Loading [HD 60FPS] - YouTube
No luck. Now every time I boot up my computer it goes to the "automatic repair screen."
I have tried every option available from the "automatic repair screen" menu, including System Restore: because I just downloaded Windows 10, I had no restore points. System Image Recovery: it says have no image to recover). Start Up Repai: tells me Windows can't repair the problem. Command Prompt: I've been able to get in there but I don't really know what to do once there (tried what was suggested in the video above, no luck, everything was already set to zero) Startup Settings:WAS working, I was able to start up in Safemode once, still couldn't click anything and start menu still wouldn't work. Now when I click on Startup Settings and click the restart button to get to the Startup options it just brings me back to the "automatic repair screen" ...I think I've rebooted so many times at this point that my computer can't reboot without taking me there.
I've even tried the "reset this PC" option multiple times and every time it starts to reset, gets to 1% or 2% and then I get an error message saying something went wrong and the PC can't be reset.
So my Surface 3 updated itself yesterday, and when I woke up today the majority of the icons I had pinned to my taskbar and my start menu are gone. I've been able to find and pin programmes like "Weather" back to the start menu, but others have completely disappeared, most frustrating of all is Edge.
I can open Edge if I open Cortana and select a news item. When I do that Edge opens full screen, but doesn't deposit an icon on the task bar, so I can't select it. Also, when I swipe in from the left or choose Task View, Edge does not show as an available programme. Changing in and out of tablet mode does nothing.
Also, my PC is just fine.
Yesterday morning after booting my computer, I experience the "your start menu isn't working" bug. I contacted Microsoft support and they still do not have a fix for this well-known failure. I checked my Update History and saw that an automatic update had been installed. Restoring from my last restore point resolved the problem. The culprit was "Update for Windows 10 Version 1511 for x64-based Systems (KB3140741)".
View 14 RepliesEver since I installed the latest "service pack" of Windows 10, my start menu doesn't work and my battery doesn't charge. I've found work around for the start menu creating links on my desktop to my personal start menu and the all users start menu. For now, I just need to leave my computer plugged in. I've fixed the plugged in not charging in the past. But in the past, I've always had a laptop that has a removable battery. This laptop doesn't. But since all this is due to the major upgrade of 10, seems like there has to be a simple or common fix.
View 4 RepliesI had a friend who installed Windows 10 Pro 32-bit operative system on my Windows 7 Pro 64-bit OS, it wasnt until this day (2015/08/26) that I noticed it on my Laptop. How to upgrade or update it to 64-bit without erasing or formating everything??
View 9 RepliesLumia 1020
windows 10 mobile
OS 10.0.12562.84
start screen "loading..." after the update
did soft reset worked but later again the same issue "loading..."
did hard reset worked but later again the same issue "loading..."
did hard reset twice using volume and power button worked but later the same issue"loading..."
Everytime i click reset windows it restarts does the load (48% etc) then it says 'unable to update' and the reset fails and just goes back to how my laptop was before.
View 3 RepliesCan't update anything... I see the issue it's trying to update HP Deskjet 2540 series. I do not have that printer so how do I delete this from my updates because I am getting backed up with legit updates.
View 3 RepliesI had reserved my copy of Win10, but then revoked the reservation as I want to control the download and installation my self.
But even after I revoked the reservation, well before Win10 was release, my laptop still seems to have downloaded the Win10 install files.
Now it tries to update every day. Luckely it fails every time, with error code 80240020.
I already removed the KB which installed the Win10 reservation tool. (KB3035583)
Also the GWX directory is gone.
i am having this issue for a few weeks now , every time i check for updates it just install the same update over and over ,even tho it says successfully installed. Heres the update history [URL]
This issue started a few weeks ago.Every time i check for updates its the same thing over and over .
I was told by the Windows 10 update tool that my video card was not supported and therefore couldn't update to Windows 10. I did a little research and found a relatively cheap card from Maplin that was compatible with 10. I've installed it all OK but the update tool still refers to my old card - the date of the update tool is from yesterday - can I get the update tool to run again or will it do it automatically?
View 9 RepliesI have migrated from Windows 7 to Windows 10.
Since the movement to Windows 10 I am getting a system crash with BLUE screen every time a new Windows 10 update is installed on the system.
Also is this being observed by other Windows 10 users too?
I tried updating to the latest build but when my computer restarts and turns back on, it gave me this error.
0xc1900101 - 0x30018
Here's a picture. Imgur
Was installing Win 10 last night. Since it was late she went to bed letting it run. This morning it was @ "configuring update for Win 10, 55% complete, do not turn off computer". I hasn't moved off 55%. I'm not sure what to do.
View 1 RepliesI'm back to running Windows 7 on my system. Along time ago, I moved the Windows 7 user profiles from c:/users/... to d:/users?... When I updated to Windows 10 (Get Windows 10), the update worked, but it created and used a new profile on the OS drive (c. Went back to Windows 7, and everything is fine. I need to know how to end up with a Windows 10 install that keeps and uses my existing user profiles. Perhaps it's a two step process... update from 7 to 10 and then reconnect or point to the old user profiles.
View 9 Replies