Installation :: Upgrade Install Failure Over Windows 8.1

Sep 18, 2015

I've run the free Windows 10 upgrade twice on my Windows 8.1 laptop. Both times, Windows 10 would download. As my system restarted the install would take place and system finishes restarting. However, upon hitting the splash screen, I was back to Windows 8.1. Not sure why the install is failing. Each time, I receive a failure in the Windows Update popup. Did not have this problem on my desktop going from Windows 7 to 10. 

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Just a curiosity of mine - Is there a difference between a clean install and performing an upgrade while keeping only the files? In other words, is this sort of upgrade the same as a clean install, only with the files restored to 'documents', desktop, etc.? Or, does the new windows folder contain remnants of the previous install.

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