Installation :: Upgrade Stuck - Black Screen / Blue Logo And Spinning Dots
Jan 21, 2016
System: i7 950 X58A-UD3R Rev 2.0 16gb Ram GTX760. Pretty sure it's a Samsung 250gb SSD.
So I upgraded W7 to W10 via iso. Install made it all the way.
On reboot it's now suck on the black background, windows logo and spinning dots.
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Feb 23, 2016
I returned home from work today to find that my computer won't boot. Great, it's going to one of those weeks... After the bios screen and the windows 10 logo, the computer hangs on the following screen, blue background with the spinning white dots. It looks like it's trying to log in, but it gets stuck. The dots never freeze, or at least not in the hour or two I've left it- it just keeps spinning and trying to log in. Before I go further, I'll give you some specs:
Homebuilt Windows 10 desktop, up to date (upgraded from 7 months ago)
Gigabyte z87x ud3h mobo
Haswell i5-4670k
Nvidia 780ti
8gb ram
Ok, where was I. The strange part about this is that everything was working fine yesterday, and I didn't really do anything since then. I upgraded from W 7 to 10 months ago and it's been working fine. There were no windows updates yesterday (Feb 22nd), and I didn't install any other driver or system updates. In fact the only things I did install were the Steam VR test and a game on steam. Nothing else was changed since the last time it booted properly.
Now, onto what I've tried. I'm at a bit of an impasse here because I can't really get the computer to do anything. Booting into bios works, but that's about it. I can't get into safe mode (W10, F8 doesn't work, can't restart into it from desktop, or from login screen).. I've messed around with cables inside the tower, plugged and unplugged hard drives. In the course of restarting many times, I got a "bios corrupt" error, after which it started recovering into the secondary bios (losing all my OC settings and other bios settings). But the problem persisted.
I then tried updating my bios, but I keep getting "invalid file" messages when I try to update from bios/Qflash. Finally, I didn't have a W10 recovery drive, but I downloaded one from Microsoft. Startup repair says it cannot find any issues, and attempting a system restore gives me the error "you must specify which windows installation to restore. Restart, select OS, then select system restore." that doesn't seem useful. Ok, on to command prompt. Trying to enter safe mode from here gives me a "boot config data could not be opened. System device not found."
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Jul 31, 2015
I currently have Win10 32bit. I made a bootable USB and DVD to upgrade to the 64bit version, both yield the same results. Each time I try to perform a clean install, it just hangs at the blue windows logo, no spinning circle just the logo. I let it sit for about 4 hours and nothing changes. I've tried many methods but none seem to work.
Core2Duo 3ghz
4069 RAM 560ti video card
1 terabyte HD.
Intel P35 BIOS for P35-DS4 F12
I also have my hard drives partitioned
Legacy mode BIOS
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Feb 24, 2016
I returned home from work today to find that my computer won't boot. Great, it's going to one of those weeks... After the bios screen and the windows 10 logo, the computer hangs on the following screen, blue background with the spinning white dots. It looks like it's trying to log in, but it gets stuck. The dots never freeze, or at least not in the hour or two I've left it- it just keeps spinning and trying to log in. Before I go further, I'll give you some specs:
Homebuilt Windows 10 desktop, up to date (upgraded from w7 months ago)
Gigabyte z87x ud3h mobo
Haswell i5-4670k
Nvidia 780ti
8gb ram
Ok, where was I. The strange part about this is that everything was working fine yesterday, and I didn't really do anything since then. I upgraded from W 7 to 10 months ago and it's been working fine. There were no windows updates yesterday (Feb 22nd), and I didn't install any other driver or system updates. In fact the only things I did install were the Steam VR test and a game on steam. There's nothing else I can think of that has changed since it was last working.
Now, onto what I've tried. I'm at a bit of an impasse here because I can't really get the computer to do anything. Booting into bios works, but that's about it. I can't get into safe mode (Due to W10, F8 doesn't work, can't restart into it from desktop, or from login screen). I've messed around with cables inside the tower, plugged and unplugged hard drives. In the course of restarting many times, I got a "bios corrupt" error, after which it started recovering into the secondary bios (losing all my OC settings and other bios settings). But the problem persisted. I then tried updating my bios, but I keep getting "invalid file" messages when I try to update from bios/Qflash. I also don't not have a W10 recovery stick (which I suppose I should have had around? I can't just download this somewhere huh?).
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Oct 7, 2015
I downloaded windows 10 ISO(I purchased it) file and created bootable DVD and USB using Rufus. I want to install windows 10 in one of the system which had corrupted windows 7 in SSD(No data or nothing is required)
My system config is below
Intel i5(4th gen)
Gigabyte H87 D3H(which has UEFI) and flashed to version 9
Nvidia 9400 GT(driver not updated but the site listing says it is compatible with win 10)
8GB RAM
SSD(60 GB, which has corrupted win 7)
HDD(500 GB)
Believe I have the minimum system requirement to install Windows 10?After selecting cd/dvd/usb, windows 10 logo appears(without any spinning dots, just plain logo) and get stuck there. I waited for 1-2 hour but nothing happened. I searched and some of them have suggested to remove components and keep only bare minimum. So I tried removing GFX card and the HDD, and kept only SSD(default changed to IGFX).
But even then it doesnt move forward from the windows logo screen. how to move this installation further? Any debugging options? Anything I am missing here? I purchased it and hence I dont want to waste the money I spent on it.I checked in BIOS and I can confirm that Fast boot is disabled or Data Execution Prevention and/or similar options are enabled.
To confim whether my bootable DVD/USB had some errors in initiating setup, I tried running setup.exe within my friends machine(win 7) and it is launching and giving me screens to download updates and/or to enter product key. Images attached which gives indication that setup is launching.
But when I try to run the setup as bootable DVD/USB I get the blue logo screen and nothing happens.(even no spinning dots below logo and/or errors to share) Refer Image - Win10_Bootable_DVD.jpg
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Aug 15, 2015
I downloaded Media Creation Tool 64 bit.First i clicked "Upgrade my PC now" it downloaded Windows 10 and asked me to reboot. After that blue windows 10 logo appeared I have waited like 2-3hours but nothing happened. I tried even installing through USB but same thing blue logo appears and nothing... Why can't i install Windows 10?
PC Specs:
CPU:Amd Athlon II X4 641 Quad-Core Proccesor 2.8ghz
GPU:Amd Radeon HD 6700 Series
RAM:4GB
OS:Windows 7 64bit
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Aug 17, 2015
I have a clean (other than a few new programs) windows 10 install on my pretty powerful desktop. Just today for some irrational reason, when I boot up my PC, and select the OS I want, I'm met with a great screen with the spinning dot animation. So j left it. I left it for a while. It took nearly 2 hours to get to the lock screen. I thought it was running a disk check or installing updates or somthing annoying so I ignored it. Fast forward to this evening. I had a BSOD from what I think was a bad OC. Booted up PC and was met with the same grey background with white spinning dots. I'm able to press ctl+alt+del and get the options for power/restart/sleep and ease of access/accessibility in the bottom right corner, but no amount of restarts seems to get past this. So I'm sitting here waiting for it to muscle through to the lock screen like it did this afternoon...
P. S. Windows 10 installer USB drive startup repair said it couldn't do anything.
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Jan 21, 2016
Whenever I press the start button I get the Acer logo screen and the loading dots move without a problem.Then I get a black screen for a couple of seconds and then the Acer logo screen again, but this time the loading dots won't move, as if something went wrong, it stays that way (frozen) for a while, after that the windows loading screen appears (nothing written just those moving loading dots) and I finally get the windows lock screen. I don't think this should be happening, it happens both when the fast startup is enabled or disabled.
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Feb 10, 2016
So my pc was working fine I have Windows 10 pro then I was having issues with the xbox app and party connectivity so I looked it up found that if I uninstalled the teredo tunneling and reinstalled it, it was a possible fix so I did it and then windows would not load after that I see the initial blue windows sign on start then when it would normally take me to sign in it just has the spinning dots and I waited but after about an hour I just gave up and restarted a few times and tried numerous things it can launch fine in safe mode...
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Sep 22, 2015
I have win 10 x64 on a Dell XPS 8700. It had Win 8.1. Been on Win 10 since release. Today my son went to reboot the computer and at boot, just got spinning dots. He turned it off, same thing. Got to a diagnostic and it said it could not repair. So I decided to use Acronis 2016 to restore the weekly image from Sunday. Acronis said restore was successful, but same thing, Just spinning dots under the dell logo.
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Sep 23, 2015
I have win 10 x64 on a Dell XPS 8700. It had Win 8.1. Been on Win 10 since release. Today my son went to reboot the computer and at boot, just got spinning dots. He turned it off, same thing. Got to a diagnostic and it said it could not repair. So I decided to use Acronis 2016 to restore the weekly image from Sunday. Acronis said restore was successful, but same thing, Just spinning dots under the dell logo.
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Aug 11, 2015
So I've waited for the notification to say that Windows 10 is ready to install and the installation got stuck on a black screen with a blue windows 10 logo. Now it says my Win 7 is invalid. So I made 2 bootable usb. One using Rufus and another using the Windows 7 USB DVD Download Tool. Same issue occurs with both. I am thinking of installing Windows 8.1 and try to upgrade from there but before I do that.
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Feb 23, 2016
I have a freshly upgraded laptop (8.1 > 10) which worked fine until now. When I try to shut down the PC, it just hangs at the blue shutting down screen and the circle keeps on spinning.
I have to hard power off the laptop by holding down the off button, but that isn't going to do the laptop any good.
What can I do to fix this? Is there anywhere that will tell me what happens when shutting down?
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Oct 6, 2015
My issue is pretty straight forward: last night I left my computer powered on, and when I woke up, I had a Windows update screen stuck at 100%.
The mouse didn't work, everything was frozen.
I restarted my PC and it froze at the spinning dots loading screen. Before that, I had a screen saying "preparing your desktop", or something like that.
I already had this problem, and solved it by leaving my computer powered on the whole night
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Aug 2, 2015
I tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.
It's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, I'm thinking give up or buy new laptop with windows 10)... I'm currently downloading ISO file to blank DVD hopefully it's works....
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Feb 23, 2016
I started my computer and came back to find a BSOD. It displayed an error code and mentioned something about a driver error. I waited until the loading reached 100%, but it didn't restart on its own so i shut the computer down manually by holding the power button on my case. Then it booted up, but it got stuck on the spinning circle of dots. I have been able to press CTRL+ALT+DEL while at the spinning circle which bring me to the login screen but without the box to enter my pin, however, I am able to access the network, ease of access and power options. I have tried restarting, shutting down, and holding shift while restarting in an effort to boot with safe mode but none have gotten me farther than the spinning circle. Attached are photos of the different screens
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Mar 19, 2016
I've got a Windows 10 machine that was automatically upgraded from Windows 8.1. It was working fine for a few months. Suddenly it just hangs on boot. It gets to the blue screen with the spinning white dots. Pressing Ctrl-Alt-Del brings me to the login screen but with only a restart and shutdown option. I can boot into safe mode, but I don't know what to do there.
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Aug 1, 2015
I was updating with mediacreation tool, and it stuck at %93 black screen There is not cursor, says it is configuring settings %75 .....
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Jul 29, 2015
I tried updating from 8.1 to 10 from the iso and after a few reboots it just hangs at a black screen, what can i do now? Should i just reboot?
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Aug 7, 2015
I downloaded the MediaCreationToolx64.exe to upgrade to windows 10 but it failed at 83%. An blue error screen appeared with . I wasn't even able to read the error because my laptop shut down.
So I tried upgrading to windows 10 again but now it requires me to give a product key. I tried to put my windows 7 product key but it does not work.
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Aug 2, 2015
Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.
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Jan 2, 2016
win10 after showing logo black screen take 2 to 3 mintus to show welcome screen. amd radeon dual graphic card 7400+6310 driver amd site shows it a latest updated driver ...
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
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Nov 1, 2015
So it started this morning:
I turned on my pc and it froze right after it passed the Blue windows logo screen. A black screen appeared with no cursor.
I rebooted the pc (through the reset button) and everytime it got stuck at the black screen and then rebooted on its own. After a few rounds of black screen and reboots, I got the advanced repair options but it couldn't repair anything.
A very few times that it did manage to go boot and go to the desktop, it froze and didn't let me open any files or folders. Also when I mouse over the files, a black box appears around the icons and the file names appear garbled
I haven't installed anything lately that might cause this to happen.
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Aug 23, 2015
on my dell laptop I installed windows 10 perfectly fine. I then did a restart of the laptop but every time I turn the laptop on the dell logo shows up and then...... Nothing. Just a black screen. how to fix?
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Sep 8, 2015
I have installed windows 10 on my computer a month ago and it worked well , but now i have a problem : the pc load , windows 10 logo appears then black screen and the cursor appears ... I havn't changed anything in my configuration nor installed any new software and no upgrade ..
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