I am past the "Working on it message". The system told me it was preparing the upgrade but this might take a couple of hours so sit back!! I now have a black screen with a blue window in the middle and the pc has frozen for 90 minutes so far. I have a Dell Studio pc with windows 7 home premium. The pc will not respond to any mouse clicks or keyboard strokes.
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I upgraded to Windows 10 today and nothing works. The toolbar is perpetually frozen and can't be used for anything. Alt tab and Ctrl-Alt-Del only work occasionally. My keyboard and mouse just fail randomly and I have to plug them in and out to get them working again. Search function doesn't work. I haven't been able to get any Windows 10 programs to work. I can't even revert back to Windows 7 since I can't access settings due to the toolbar being frozen, and trying to access it from My PC causes my computer to freeze.
At this point I'm really just looking for a way to revert back to windows 7.
Shortly after I finished writing this post Chrome stopped working too so I'm on mobile now.
Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
View 1 RepliesSince a few day when I click on the right lower sound volume/mixer, nothing happens anymore, no popup, no right click menu.
View 4 RepliesAfter upgrading to win 10 from win 7 HP the screen locks up for (approx 4 seconds) after every mouse click. i have just reinstalled win 7 and everything is fine again should i re-download? and can i make a bootable ISO from the ESD file to do a clean install?
View 1 RepliesWhen I start up a game or even sometimes Chrome. It will start to flicker and say that its not responding really quick, about a second. Then at some points it will start flickering constantly really fast.
View 1 RepliesI updated my HP Pavilion laptop to Windows 10 last weekend. Ever since then, I've had a problem any time I'm typing. I can't seem to type for more than 5 seconds without a left click happening on its own (sometimes it's a right click, oddly), which usually either opens a menu, moves where in the document/webpage I'm typing, or stops my typing altogether.
View 5 RepliesJust upgraded to Win 10 this morning, everything was smooth except for one thing: my Logitech Bluetooth keyboard and mouse stopped working. Looks like there's an error with the Broadcom Bluetooth USB driver, which is already the latest and greatest according to Windows, which obviously it ain't. Where to get working drivers? Surprisingly there's nothing about Windows 10 on Broadcom's site??
View 1 RepliesI updated my HP Pavilion laptop to Windows 10 last weekend. Ever since then, I've had a problem any time I'm typing. I can't seem to type for more than 5 seconds without a left click happening on its own (sometimes it's a right click, oddly), which usually either opens a menu, moves where in the document/webpage I'm typing, or stops my typing altogether.
For example, if I'm on an email website, and click New Mail or Reply and leave my cursor hovering over that button, after about five seconds of my typing, the button is clicked again. If I'm typing in a box (like I'm doing right now), I can keep the cursor hovering over the box and my cursor will click somewhere else in the box suddenly, or if I keep the cursor hovering over the outside of the page it'll click and suddenly I can't type anymore. If the cursor is hovering over something I've already typed, I'm suddenly typing back in that earlier text.
This happens when using both a wireless mouse or the touchpad. I typically have the touchpad turned off so I can use the wireless mouse, but have the same problem with the mouse off and its USB dongle not connected.
I also have a problem when using the touch pad that after I've typed for, again, about five seconds the touch pad is completely unresponsive. That's not as bad a problem, since I normally use the wireless mouse. But I'd like to get that fixed, too.
I have been having this rendering issue for more than 3 months now and it persists after several OS re-installs.
Resolving this problem is of extreme importance to me since many of the programs I rely on are affected. Reverting to an older Windows version is not an option for me.
Affected programs:
Mocha Pro 4.1.3, IDA Pro 6.8, VLC Player & qBitTorrent (all versions)overall countless new and old programs affected
How to reproduce:
I can reproduce it successfully every timeMove the mouse from one sub-menu item that expands (SS1) to another (SS2) for a few times (usually around 10 is enough)It can also happen by interacting with any other UI elements in the program (although takes a few more clicks)
SS1:
SS2:
Facts:
Mouse stops highlighting any buttons or menu items in the whole program - if you hover over anything that's supposed to have a hover action (like these menus) - nothing will happen, as if the mouse isn't thereClicks will also only work in less than 10% of all scenarios'Ghost' menus (only the shadows of the drop-down menus are visible) will as well start appearing from some hover actionsUI of the affected program suddenly becomes very slow, laggy and choppy when the bug is triggeredEvery program effected by the bug will not exit properly no matter what and the process will stay running forever, unless closed via task managerThe only solution is to restart the program
Troubleshooting done:
old versions of the same softwarenew versions of the same softwareall compatibility settingsall possible integrated and dedicated GPU drivers (from both laptop manufacturer websites & official websites)fully disabling Windows animationsre-installing my computer 3 times
My guess (as of 4th of January, 2016):
I think that the hovering effect of the mouse gets 'stuck' in one place (the place where the glitch initially occurs) and it stays there forever, despite the movement of the actual mouse.
Screenshots (just a few of the many problems):
IDA Pro:
Mocha Pro 4.1.3:
So my computer started running a bit slower then it should be, at the point where my computer to open would take half a min, so i did fresh install. So i left installation overnight, i wake up in the morning and it say "Hi there" installation menu where you choose Country, language, keyboard layout and timezone, but it's totally froze, i can not see mouse cursor or use my keyboard, if my monitor goes to sleep i can't turn it on back. I did read that it's problem with drivers not installed. I've tried restarting pc few times. Is it true that problem is with drivers not installed correctly or at all?
View 1 RepliesI recently re-installed Windows 10 on my Asus X205TA notebook using the ISO on a USB stick.It installed without a problem, but when I boot the computer now (first boot after installation), the OS does not recognise the keyboard and the mouse, so I cannot enter the required data to proceed to the next screen..
Seems like the required drivers are missing, and I am thinking a re-install may be necessary, but how to get the keyboard and mouse drivers included (inserted?) in the installation process?
I was installing win10 on my pc with media create and got to the screen where it asks you for the keyboard layout. The computer does not respond and the hdd light stops blinking.When I kill the power and reboot, the computer loads properly into windows 7 desktop then says that windows 10 could not be installed and says this:
Error 0xC1900101-0x20017. The installation failed in the SAFE_OS phase with an error during BOOT operation.
I have installed windows 10 from windows 7 and now I have problems with my laptop keyboard, it affects all keys. The keys have to be pressed very slowly to work. I rebooted yesterday and it was ok for a while then the problem returned. It has taken me 6 minutes to type this in.
View 5 RepliesI use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double click as expected. how to make the wheel button give double click for left hand mouse?
View 5 RepliesOkay, so I take blame for accidentally messing up my Windows 10. My NVIDIA graphics card wasn't working and wasn't letting me install my drivers. Well that aside, now that I installed older Drivers Windows 10 registers something horribly wrong. It wants to do a system repair. Okay, good, fine with me. But then when it gets to the page for me to select a keyboard layout, I have no mouse and my keyboard doesn't work either.
Anytime I press a button on them their backlights turn on, but then turn back off when I don't do anything with them.
I can't afford to get a new OS, I have no DVD Drive so I definitely can't do anything that requires a disk. What do I do?
after windows 10 upgrade cursor is frozen i have tried to reboot, remove battery for certain amount of time, trouble shoot the hardware, nothing works.
when i start up the computer i am able use the mouse but once it properly boots up THE MOUSE IS FROZEN IN THE MIDDLE OF THE SCREEN
After upgrading two old household laptops to Windows 10 through the step up dealio, I decided it was okay and stable to update my one month old gaming machine as well,
( YES I forgot to back it up, stupid, yes. Only truly worried about my save game files as the critical information on my SSD, nothing dreadfully important besides lots of hours of wasted Witcher 3 time)
The update installed seemingly fine, although overnight and I woke up to the password login, whence from there I entered my password and the screen freezes and the PC restarts almost immediately and brings me right back to the endless cycle of Login/password entrance screen.
1.Can I make a bootable USB from my other laptops with Win10 currently Installed and use it to reinstall on my gaming rig, or at least download it online and do it that way?
2. Would reinstalling my Win7 delete any folders and files (save games and steam games not on backup 2TB HDD) that are on my SDD, basically downgrading windows back from the Win10 login to the Win7 stable version?
3. Could it be my GTX 970 crashing new Win10 because I didnt install the new Nvidia driver pre-Win10 install? Maybe try removing the card and booting with onboard i5 4690k GPU? (will try soon)
Why does this happen to my brand spanking new mid range rig and not the jalopy old laptops I have...
Specs: i5 4690k
AsRock z97x Fatal1ty Killer
Gtx EVGA 970 SC
Rosewill ARC 750w Bronze PSU
Gskill Ripjaws X 2x4GB RAM
Samsung EVO 256GB SSD
WD 2TB Black HDD
Noctua U12s Cooler
Installed win10 and after an hour (?), restarted and got the log on screen. After logging in, windows did some customization and displayed the screen similar to win7 After log on. The screen is frozen, with a blue animated circle (similar to hour glass function), but doing nothing. Logged off using ctrl+alt+del, logged in, same result. Restarted, same result. What do I have to do to make it work or just go back to win7
View 3 RepliesI updated my laptop (No touch screen) from win 7 to win 10 ....... my mouse and keyboard is not working
View 1 RepliesI have installed windows 10 and it was working great and then I turned on my pc and when it gets to the screen after the blue windows logo where one would normally login my keyboard and mouse will not work. I've tried them on every USB port I have and nothing works.
View 4 RepliesI have a Dell XPS 17 laptop. Worked great under Windows 7. Tried Windows 10 but was unable to get the wireless LAN driver to work, so I went back to Win 7 via the official "Go Back to Windows 7" option in Windows 10 - now the keyboard and mouse won't respond after start up. They work fine in the bios, but are completely unresponsive on the login screen - even when I boot in safe mode. No USB ports work, so I can't try another keyboard/mouse. Was going to reinstall but I'll lose the existing data. Now I'm going to have to pull the drive and copy over manually, then reinstall. Last thing I was going to try was disabling EVERYTHING in the BIOS just in case there was some kind of weird IRQ conflict, etc.
View 1 RepliesWhenever my laptop goes to sleep, the only way to wake it up is through the laptop's keyboard (pressing any key on the keyboard). But when I press the USB keyboard or the USB mouse, it doesn't wake up.I use my laptop mostly as a "desktop": I connect it through an HDMI cable to a larger 24" monitor, and the laptop is lying closed in the corner. It is just annoying to open the laptop and press the keyboard.. not a big deal, but if it's possible to change that it will be good !
View 6 Repliesturned my computer on yesterday and it loaded up fine, apart from there was no cursor and my keyboard wouldn't work. I have a R.A.T. 5 mouse and a Coolermaster QuickFire keyboard. I know that they're on and working because their LED's are on. I decided to plug in my old ps2 keyboard and restart my PC to enter BIOS. I checked and it recognises that the keyboard and the mouse are connected into the USB hub and says they're working. Another thing, even my ps2 keyboard doesn't work when my computer gets past the start screen!
View 1 RepliesI just went from Windows 7 to 10 and now my USB keyboard and mouse are unresponsive.
View 5 RepliesMy PC was working fine until today. Now when I boot up the lights on my razor keyboard illuminate but when it gets past the bios the lights turn off.
When the login screen for w10 comes up I can't login because both the keyboard and mouse are not responding.
They work fine in the bios. I am using a custom built PC (a88x-gamer MOBO) and a corsair m65 mouse with a razer black window 2015 keyboard and running Windows 10.
