Installation :: Lost Internet After Upgrade
Aug 15, 2015
I upgraded from 8.1 to 10 and lost LAN, so could not connect to internet. Troubleshooter advised a possible driver problem with the network card, however the Realtek GBT family card showed up as working in device manager. Researching Internet came up with no solution. I rolled back to 8.1, found updated drivers for the network card, installed them, and upgraded again. Still the same problem. A friend upgrading from 7 had the same problem and with the same network card, and wireless. I realised we both had PrivateFirewall installed, and as soon as I uninistalled it, Internet was working again.
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Oct 5, 2015
OK I did my windows 10 upgrade now on three machines. two of the machines were single user windows 8.1 prior to upgrade, but one was a Windows 7 Pro machine. I ran the upgrade, but lost my kids user id log on. I had a user id for them set up as a user with no admin rights and no password. I am not opposed to it having a password, now that the kids are teenagers, but I can't figure out how to recreate the user ID so that it is attached to all there saved files. Lots of schoolwork was saved on there ID. I can access it with my admin user account, but want to restore there id.
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Aug 4, 2015
losing all their bookmarks and their password database when they restarted Firefox after the update from Windows 7 (or any other version) -> Windows 10??
Yes, did create system image but did not preserve C:users (-> U:) *. Even the old folder no longer had my bookmarks, and moving the old passwd and master key file did not allow Moz to figure it out.**
* I don't want users on my SSD drive -- I add/delete stuff WAYYY too often, so it sits on a spinny drive and is connected via a junction point.
** electronic god(desse)s for even a 7-month-old backup, so I didn't lose that much in terms of moz config.
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Nov 16, 2015
I just upgraded to W10 from W8.1 and have lost my desktop short cuts and files. How do I recover them. During the upgrade process it said all files were transferred properly. I have looked at windows.old, but don't know what to look for or how to recover them from that file.
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Oct 23, 2015
I had windows 10, free download, on 25 of August, upgrade from windows 8, and the internet connection was fine till about 10 days ago. Trouble shouting result.."Ethernet does not have a valid IP configuration" . Contacted my provider Talktalk, was sent latest router, can connect with mobile wireless to router, can connect with laptop (Windows 7) hard wired, cannot connect with my desktop (hard wired) on which windows 10 is down loaded.
Have checked cable to desktop by using cable with laptop.
What do I need to do to get connected to the internet with my desktop?
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Jul 31, 2015
I'm having one problem in Windows 10. When I connect my computer to the internet using a switch, it loses connection after a few minutes, but if I connect it directly into the router it work's just fine. Before the update to windows 10 I had no problems at all using the switch.
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Dec 7, 2015
I just upgraded my desktop to 10 Pro and lost the internet connection. The wireless network appears to be working OK. When I run the diagnostic it produces this message.
"The default gateway is not available"...
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Aug 17, 2015
My upgrade (laptop) went smoothly. However, a friend upgraded her computer and said her pictures are lost. I tried talking her through searching for them, and she said the ones that appear are 0 bytes in size. Of course, she should have backed up her files beforehand, but she's past that point.
If she rolls back to 7, might she get her pix back? If she rolls back to 7, can she reupgrade to 10?
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Jan 11, 2016
I have an Acer laptop that is only used for the Internet. The OS was recently upgraded to Windows 10, not by me. The problem is a forgotten or misused password. I can't get beyond enter your password. I'd like to reset the password, but Windows 10 isn't letting me do that.
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Aug 10, 2015
After WIndows 10 Upgrade, I lost my printer on devices. I re-install the printer's driver and still it doesn't print. All my documents were in queued all the time. And then I visited my "Devices" again and found there were already 2 printers (the other one is with 'Copy 1') - most probably that's the one I recently installed.
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Mar 9, 2016
Pictures, videos and documents have been deleted when I upgraded to Win 10.
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Nov 23, 2015
I upgraded from windows 7 to windows 10 over 4 days ago. After windows 10 was up, all the folders/files in my desktop were moved somewhere. I did a file search and moved them back to the desktop. I was on a general user admin account. Shortly after, I logged into my outlook account on windows 10. Could still see all the files/folders on my desktop.
But when I rebooted my pc for 1st time after upgrading to windows 10, all the desktop files/folders disappeared. File search could only find the icon links in ..../Recent folder. No physical files/folders exist for those icon links. Online MS techs had tried to look into my pc remotely but they could not find anything. One online tech suggested Office 365 could recover them since the files may be saved in Office app, but I used Office to search for the files with no success.
All other personal files/folders not saved on desktop are still OK. All was lost for the files/folders on desktop?
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Mar 7, 2016
I had files saved in the 'guest' profile on the old OS, and since Windows 10, the guest account seems to have dissappeared? There are photos saved on the old guest profile that I would like to access.
Surely, Windows would have asked about deleting files?
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Dec 15, 2015
My wife's laptop upgraded to Windows 10 from 8.1 several months ago. As soon as it finished she lost access to her old files. And we didn't remember the admin passwords. I created a new account for her. But she needs her old files......emails,recipes,etc. Then we were out of the country for a month.I am not very computer literate. I've probably spent 60-70 hours trying to learn because of this problem. I stumbled through Ophcrack with no luck. I used the Utilman reset last week. I reset the 2 local admin passwords to blank and created a new admin account. There was another administrator account that I couldn't reset. I don't know if it is a higher authority or what.
The new Local Account Administrator I created seems to have limitations. Some things I've tried,it responds I don't have permission. I changed my wife's acct from admin to user.I thought I would be able to reset her password. It doesn't give me that option.
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Mar 9, 2016
During windows 10 upgrade office 2010 has disappeared...
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Jan 7, 2016
After upgrading to windows 10, my yahoo mail password was not moved forward with the upgrade.
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Mar 14, 2016
I've upgraded from win 8.1 to 10. after upgrade all my files were in local disk user and in the folders but were not in library folders e.g pics were in local disk user pictures but not in file explorer pictures. so i moved every thing to the folders and after restarting my laptop everything was gone... what can i do to recover my data.
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Aug 18, 2015
Last week i upgraded my laptop from win 8.1 to win 10 pro, previously i was using kali linux and win 8.1 in the same laptop, but after the upgrade my laptop can no longer boot the linux os it keeps on saying os not found every time i try loading it up.. How to fix this without loosing a single data from my drives ...
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Nov 5, 2015
I upgraded from windows 7 to 10-when finished there was a red cross through the wifi icon.Having read numerous forums,I established that there was no old VPN software;I updated the Broadcom 802.11b/g/n software and in network adapter properties,I unticked power management switching off the adapter;also,altered bandwidth to 20_40MHz.As soon as I clicked on that,the wifi switched on!It then works until the computer is switched off;when on again,same problem.If I go to network adapter properties,and disable and then re-enable the adapter,wifi comes on again.
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Aug 15, 2015
I was able to attach files using the combination of gmail and Windows 8. However, since I upgraded to Windows 10, I have been unable to attach the same files in gmail. The Attach files GUI opens, I select the file to attach, click OPEN, and the system goes back to the GUI without linking to the selected attachment. Double-clicking doesn't work, either. No attachment.
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Dec 1, 2015
After upgrade i had access to my documents folder under the c drive but after i shutdown my computer and restarted it I cannot find my documents, or pictures folder.
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Aug 23, 2015
I have 2 seperated (physically) SSD drives in my laptop.Previously I had windows 8.1 on one drive, and I installed windows 7 and upgraded it to windows 10 on the other SSD drive.I enjoyed windows 10, so I formatted the drive with the windows 8.1, but now suddenly my laptop says he can't find system drive, and I can't load the windows 10, althogh it was installed with no connection to the windows 8.1 and on another drive.
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Aug 6, 2015
how can I retrieve my lost data and art work. I have tried everything.
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Dec 17, 2015
I just wiped my computer and i installed windows 8.1. The internet was working all fine until i upgraded to windows 10. Now it says that "internet protocols are missing on this computer". I know for a fact this has to do with software brcasue my betwork adapter was completely fine until a windows 10 upgrade. How do i fix this. I uninstalled the adapter and restarted and still nothing. Sometimes my internet will start up again and then it will magically turn off again.
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Aug 23, 2015
I have 2 seperated (physically) SSD drives in my laptop.
Previously I had windows 8.1 on one drive, and I installed windows 7 and upgraded it to windows 10 on the other SSD drive.
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Jul 29, 2015
I upgraded my ageing Dell Inspiron 530 desktop PC this morning from Win7 Ultimate to Win10 Pro. The PC is connected to the router via ethernet cable.All seems fine in terms of the OS, but I have no internet access. I know the router's OK as my other devices are fine.When I run the troubleshooter it flags up "There may be a problem with the driver for the Local Area Adapter".Digging further, it seems the issue is "Windows couldn't automatically bind the IP protocol stack to the network adapter"
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