Installation :: Screen Locking Up While Attempting To Boot
Oct 23, 2015
I attempted an install of Win10 when I first got the go-ahead several weeks ago, it went through the entire install (which took an eternity) and then decided it was incompatible as windows updater encountered errors, it reverted back to 7. Last week I tried again and the pre-install launcher came up with an obscure windows update error, which fixed after downloading and installing the auto-tool for windows updater, but then came up with yet another different error with winupdate.
I restarted, Rand the tool again, and although the window still showed a red X and the same second error , it allowed me to click "retry" which then just force launched the windows 10 migration. I figured might as well, didn't prompt me with any warnings about the potential error so anyways long story short after going ahead, it now freezes on the new logo immediately when it tries to boot the OS, after a couple turns of the progress wheel. Don't know where to go from here and it doesn't seem to be reading any peripherals. Have disconnected and reconnected power and had to force shut down nearly half a dozen times.
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Jul 29, 2015
I was installing windows 10 (8.1 before) on my Dell inspiron 15 7000 series (7537), and it progressed to restarting after the installing drivers step, but after the restart and going through the dell startup screen, everything went black. The HDD light is stuck on and not flickering like it normally does.
There is no cursor or anything on the screen, it's just black. I waited for an hour and nothing changed, so I thought maybe it was frozen, so I restarted the computer via hard reset, which took it to a "attempting to recover update" screen, but after a few seconds on that screen it went immediately back to the black screen.
Its been about 30 min since that hard restart and its still black, HDD light still on, and nothing seems to be happening.
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Oct 29, 2015
I recently screwed up my main HDD through EASEUS as the HDD cannot boot anymore (all files still work fine though)
So instead, I got a SSD and installed Windows 8. Throughout my use, I noticed that on boot, it often conflicts with the corrupted HDD which has Windows 10. Whenever I try to install windows 10, I get an error that my PC needs to be repaired. I assume this is from my corrupted Windows 10.
I checked the BIOS for boot order, but neither my SSD nor HDD is listed, and is instead listed as "Windows Boot Manager". So, how do I disable this corrupted HDD from attempting to boot up?
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Aug 16, 2015
I have a problem, I installed windows 10 and now I'm stuck in a boot loop after attempting a reset to wipe my files in hopes to make things a little faster, and now I'm unable to do anything other than enter the BIOS.
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Feb 12, 2016
I have searched and can't seem to find anything on the subject, but I have I user that occasionally locks his screen late at night (at home) with programs open (word, excel). When he checks his computer the next morning, many of the apps will have closed. No error messages are displayed, it does not appear to have restarted, and reliability doesn't indicate any issues. He is running Win 10 Education on a Lenovo Helix 2 with office 2016 installed, I can dig up his build info if needed.
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Nov 24, 2015
I've had a problem on my laptop.
When I'm reading pdf files using adobe reader, the screen locks itself after 3 minutes as it is supposed to when I'm not using the pc. But I am using the pc and I'm scrolling through the pdf file using the touchpad and yet the screen still locks itself after 3 minutes. This doesn't happen if I'm watching a video or working with documents
Laptop running windows 10, build 10586 November official release. Problem existed before 10586.
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Aug 10, 2015
My pc is unable to start-up after attempting to reset it(fresh reset). It is in a restart loop and when I try to turn it on the Windows 10 logo appears but then a blue screen appears saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we will restart for you." This then lets the PC restart and this restart process happens again. I have tried pressing F8 while it boots up to try to get it into safe mode but had no luck.
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Aug 22, 2015
I have a Samsung laptop running windows 8.1 which I am trying to update to Windows 10. The update downloads fine, installs as it should and then reboots my machine as if it wants to start into Windows 10 for the first time.The problem I face is that the machine seems to lock up on the blue windows 10 logo, the hard drive stops spinning on the laptop and nothing happens.The only thing that you can do is crash the machine by switching off the power, the laptop then boots back into Windows 8.1 as if it was never upgraded
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Aug 2, 2015
I have attempted to download windows 10 around 4/5 times, the download completes and states that my computer needs to restart upon which it claims it is configuring the windows 10 upgrade. I would assume from this point it would restart into the windows 10 configuration however each time I have tried it it restarts back into windows 8 as if nothing had happened.
My laptop then opens up windows update and says I am able to download windows 10. This is really frustrating as I can't even seem to get into the windows 10 setup.
As you can see I am attempting to download again but there is no trace at all of it attempting to install windows other than this failed update that you can see here.
I am using an HP Pavillion 15-n268a laptop.
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Oct 13, 2015
I am dual booting with Win7. I have not used 7 in a few months. I want to know if there is a way to delete and merge the partition that Win7 is on. Also I want to know how to get rid of the dual boot screen and just go with the reg Win10 boot screen.
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Sep 10, 2015
CPU/GPU: AMD A10-7850K
MOBO: MSI A78M-E35
SSD: SanDisk Plus 120GB
RAM: EVGA 8GB 2133MHz
PSU: EVGA 80+ 430W
Monitor: Acer G237HL bi
I installed Windows 7 Home Basic and did all Windows updates; this went fine. Reserved Windows 10 and downloaded/installed it when it was ready; this went fine. Once in Windows 10, tried to "reset this pc" by choosing "remove everything" and "just remove my files"; this went fine until doing a restart after reaching 100%. This issue being the "inaccessible_boot_device" error that many others have gotten which causes the PC to enter a restart loop.
Well, during this loop I made the (apparent) mistake of turning off my PC. Now, I can't even boot my PC at all. I get a black screen. I can't use the Windows 7 disc, can't use my MOBO disc, can't even boot into bios... nothing. All I see when I turn on my PC is literally a black screen with nothing on it.
What can be done to fix this? I've read that putting Windows 10 on a USB by using the Microsoft media creation tool and booting from that to clean install works, but if I can't even boot from the Windows 7 disc, how can I boot from a USB? And I can't even enter BIOS to force a USB boot.
My PC will now boot into the "inaccessible_boot_device" error blue screen and does the restart loop. Not sure what I should do now. I'm afraid to power off my PC again.
Not sure why, but I was finally able to boot into BIOS. My only guess would be that, maybe when I tried(but failed) to remove my MOBO battery, just from me wiggling it caused it to reset? Idk.
Anyway, once in BIOS, I changed boot priority to DVD and was able to access reinstalling Windows 7. I am right now reinstalling Windows 7, on Disk 0 Partition 2(if that matters. wouldn't even allow me to install on partition 1 or 3).
So, from the looks of things, everything is back to normal? I should be able to finish reinstalling Windows 7, do the updates and redownload/reinstall Windows 10 without issue? Though, this time I will NOT attempt to "reset this pc".
I'm back into Windows 10. So, I'm still not sure why I was finally able to boot into BIOS, but once I was able to, I changed DVD boot drive to top priority and was able to reinstall Windows 7 from the disc. I then did all Windows Updates. I then downloaded the Windows 10 ISO and mounted/installed it with Virtual Clone Drive. I am now back inside Windows 10, hoping nothing else goes wrong.
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Dec 30, 2015
I don't get a BSOd, but this seemed like the most closely related forum section to post in. Dota 2 keeps crashing whenever I try to play a game. In general, my computer is also HORRIBLY slow when doing rather basic things, such as playing a Youtube video. My computer was running just fine yesterday, but now it's lagging horribly. Attached is the results of the dm_log_collector. Also, my system specs are filled in, but note that I have 2 graphics cards, not just 1.
What I know/have attempted:
1. I ran 3 free Anti-virus programs and only 1 found a file to quarantine, however even after it did so I'm still experience lag/crashing.
2. NVIDIA Geforce Experience crashed while trying to install a new driver. After I re-opened it, it said I had the latest drivers.
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Sep 12, 2015
I am running a 15.6" Dell Inspiron Laptop that originally came with Windows 8.1. I upgraded to Windows 10 around the first or second week of August. I had no problems for about 3 or 3 and a half weeks, up until about this past Tuesday (9/8/15). That day, I got the infamous memory management error blue screen, after which it reset and all was well...or so I thought. Within six hours, it randomly shut down and restarted itself while I was working on a paper in Word. Later that same day, it rebooted itself AGAIN!!! While it only did that twice, it continually closed out of apps that I was in the middle of using without giving me the opportunity to save whatever I was doing.
I read a couple of places that said people were able to get rid of all of these problems by simply downgrading back to their previous versions of windows, so I tried to go back to 8.1. I began the process of the downgrade, and left it. When I returned a few minutes later, it was trying to reboot in 8.1, but I instead was getting a blue screen saying that windows had encountered a problem and needed to restart...but when it restarted all i would get is another blue screen telling me to either reset again or select an advanced recovery option.
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Dec 2, 2015
I have a new laptop (came with Windows 10 Pro installed). I have installed Office 2010 and everything is working fine except for Access. When I attempt to filer by pressing just a letter to get to the names starting with "C" (for example), Access locks up and never responds. I have to shut down the program. This worked fine in Windows 7 and Windows 8.
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Jan 27, 2016
In my desktop I have two hard disks ( disk 0 and disk 1 ) . Disk 1 is a clone of disk 0 created by Macrium Reflect
Disk 0 : ( C: ) windows 10 pro , upgrade from windows 7 , ( E: ) windows 8.1 pro , ( G: ) Storage partition
Disk 1 : clone of disk 0
problem description : I see in msconfig / boot a wrong listing
windows 10 ( C:WINDOWS) : Current OS ; Default OS
windows 8.1 pro ( H:WINDOWS ) instead of ( E:WINDOWS )
Nevertheless the dual booting works fine as well as the shift between the disks via BIOS.
The question is , could I fix the situation using the EasyBCD of Neosmart Technologies to edit the bootloader ?
I see can change drive letter H: to E: and save the change , am I right or wrong ? or any other way ....
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Sep 24, 2015
My laptop has dual boot - Windows 7 and Windows 10. My Win7 environment is my main working environment with lots of programs installed and important files. I installed the Win10 environment just to play around with 10 during the technical preview. Now, I would like to disable the 10 environment and upgrade the 7 to 10. Am I able to do this, or have I already "used up" my one upgrade on this computer's Windows license?
I notice that in Windows 7 I have not received the icon in the notification area that invites me to upgrade to 10. This makes me think I might have used up my chance to upgrade.
My end goal is to have a single Windows 10 environment. Note that the reason I want to upgrade my 7 environment to 10 is because I don't want to have to re-install all of my programs and files into the current 10 environment.
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Aug 11, 2015
I have a Toshiba laptop running on a 64-bit operating system with 101 GB free space.I have tried numerous times to update my windows 7 to windows 10 with the same result of a 32% freeze up.I have tried completing all updates for my current windows 7 and turning off my antivirus program before attempting the upgrade but have had the same result no matter what I do.
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Sep 18, 2015
When I have my webcam security software running all day (12-hours), the laptop runs fine. But when I shut the software down and then leave the laptop idle, it locks up.
It also happens when I start the laptop up and just leave it sit idle. So far, there's no specific amount of time where the laptop will lock up. Sometimes it's been within 30 minutes or it could be several hours (maybe update is running). But it freezes every single day when just sitting idle.
This isn't the kind of lockup other people are reporting where they're still able to move the cursor, etc. I'm talking complete lockup. Time, mouse, keyboard. The entire screen is completely froze and the only thing that resolves it is a restart.
I have this laptop:
Amazon.com : Dell Inspiron 11.6-Inch 2 in 1 Convertible Touchscreen Laptop, i3147-3750sLV : Computers Accessories
I've checked my power options and I'm running in performance mode with everything disabled. That means nothing is slowed down or shut down while the laptop is running.
I've also checked every event in Event Viewer and there's nothing anywhere in there that would point to a possible cause.
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Feb 10, 2016
I recently installed a new motherboard, cpu and ram and evert since then i have been getting some very strange lock ups. They never happen when i am using the PC. It will only lock up after i have left it on overnight. When i wake up the screen is frozen and the keyboard and mouse are non responsive. I have ran extensive tests on the new ram/cpu and i have yet to find an error or cause a crash from stress testing. I have also stressed the GPU and still no crashing. I have went through the even/reliability logs and they dont really seem to have anything showing up at the time of the crash. I guess the nice thing about this crash is since the screen freezes the clock gives me a nice time stamp of when it happened. software that can monitor crashes.
Current hardware
Msi M3 (MS-7978) motherboard
i5 6600 @ 3.3
2x 8gb ddr 4 pc4-17000 g skill inlt 1066.7Mhz 15-15-15-35
EVGA GTX 970 SSC
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Oct 5, 2015
I have a Dell XPS435 (about 5 years old, I think) that is acting up. Sometimes on boot up,it will just freeze, forcing me to hard-boot. Lately, it just won't even boot up and if it does, it will just shut down sometime shortly thereafter (30 mins or so). I'm looking at speccy specs right now and the temp is pretty high, but I don't know what the median temp is (never had to before now ) I'm guessing the fan is going out?
the system specs are below:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 920 @ 2.67GHz144 °F
Bloomfield 45nm Technology
RAM 8.00GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
[Code] ....
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Apr 29, 2015
As I get ready to do a clean install of 10074 I am curious about the need to disable secure boot and fast boot options. If I do disable secure boot do I need to enable legacy boot?I have had limited success with previous installs to a 2nd hard drive and the problems that arose always seem related to dual booting.
In one instance I did a clean install of 10061 and had left secure boot enabled. In order to get dual boot working I had to disable secure boot, and upon rebooting I needed to change it back to secure. I then made Win 8.1 the default boot and then Win 10 would never boot from the menu, it would just take me back to the boot menu and I could boot into Win 8.1.
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Dec 15, 2015
I'm making a image for installation of windows 10. I make a USB flash drive with WINPE. and once the device starts into WINPE, it will automatically start to install windows 10 by calling "dism /apply-image". Normally i just shutdown the computer after installation, but now i want to reboot the device and boot into the windows i just installed. But i can't, because if i reboot the device, it will boot into WINPE again and start another turn of installation of windows. How could i temporary boot into my windows 10?
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Jun 15, 2015
After several weeks of testing I'm ready to go full on Windows 10 and want to get rid of Windows 7 but I have some partitioning issues I want to clean up. I currently have Windows 7 on drive 0 (360 GB) and Windows 10 on drive 1 (500 GB). Both are SATA drives and RAID is enabled in the bios but not active.
What I think I'd like to do is simply swap the drives physically so that Drive 0 has my current Windows 10 install on it and make it primary boot active etc. The drive with Windows 7 on it would become drive 1 and I would delete the Windows 7 partition and re-partition it with a clean empty partition just for extra space.
Second question, any advantage to using this drive configuration in a RAID setup?
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Dec 19, 2015
I have a legacy 64 bit dual core desktop (ASUS mobo). I have several Sata hard drives in it with the 4th partition of my 1 Terabyte drive containing my Windows 10 Professional boot OS. After converting another similar legacy machine to a NAS device I took the old Windows 10 32 bit OS drive from it and tried booting the ASUS machine with it. Needless to say, the OS didn't like it and reverted to Windows 10 Pro Insider Preview edition (build 11082).
When I tried to restore the boot drive to the original one for this machine the master boot was missing.
I had just formatted another partition on the same drive that had contained a Windows7 installation that had failed. This partition may have contained the master boot record. So I booted to a command prompt from a USB drive and successfully ran the following commands:
bootrec /RebuildBcdbootrec /fixMbr bootrec /fixboot bootsect /nt60 SYSbootsect /nt60 all
After that the BIOS just says "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system" This disk and OS are on the original machine it used to run on. As I understand it, Windows 10 tries to record it's key to somewhere in the BIOS. But the BIOS on these old machines don't provide such a facility. I don't understand what Windows 10 OS does with the key in this instance. If it was recorded in the BIOS then I'd presume that the other Windows 10 drive I attempted to use would have found it and used it. Or perhaps not, since it didn't like the new environment.
what I'm looking for is a way to get my original Windows 10 to boot again on the same machine it had always work on before, from the 4th partition of the 1 terabyte drive I'm using.
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Mar 2, 2016
I've been working on my new computer. I really enjoyed picking out the parts and putting it together, but I'm not enjoying the enormous amount of troubleshooting I'm having to do.I installed Windows 10 on my PC. It froze on set-up, so I reinstalled it. I was then able to use it for a short amount of time and then it froze again. I decided to totally format the drive and reinstall it yet again, and after several attempts (it froze during the set up process several times) I was able to get it installed. Yet, it still freezes.
Normally Windows 10 would freeze in the first few minutes of use, but when I boot Windows 10 through safe mode, it doesn't seem to freeze. My guess is that some kind of software issue is causing this (drivers?) - but I don't know.(Let me clarify that I am able to boot into and use the BIOS just fine. I don't think it's a hardware issue, but I could be wrong.) Is there something that I could do to prevent this from happening? I don't have my drivers installed yet. I also noticed a few errors in the device manger. I'll list them below:
Device Manager > Other Devices
*Base System Device
*PCI DATA Aquisition and Signical Processing Controller
*PCI DATA Aquisition and Signical Processing Controller
*PCI Memory Controller
*PCI Simple Communications Controller
*SM Bus Controller
*Unknown device
They have a yellow triangle next to them. Could my freezing problem be related to this?
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Aug 15, 2015
I recently upgraded to win 10. I found 2 which are related to when you close the lid of your laptop.
1. If you close the lid when the laptop is unlocked, and then open it up again after it has went to sleep, it will not lock the laptop but re show whatever you were doing.
2. If you close the lid when it is locked, it goes into a deep sleep. This sometimes causes me to press the power button so that it wakes up but then it reboots itself I think and shows the lock screen again.
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