Installation :: Stuck At Black Screen While Upgrading
Aug 2, 2015
I tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.
It's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, I'm thinking give up or buy new laptop with windows 10)... I'm currently downloading ISO file to blank DVD hopefully it's works....
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Jul 30, 2015
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Aug 3, 2015
It happens everytime I try to upgrade windows 10, I have tried loads of different methods but none seem to work.
The C:$Windows.~BTSourcesPanthersetuperr.log is as follows:
Code:
2015-08-02 21:50:42, Error
CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-08-02 21:50:42, Error
CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
[Code] ....
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Aug 8, 2015
I successfully upgraded 2 computers, but have problem with my notebook HP ProBook 4320s.
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Aug 18, 2015
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Jan 20, 2016
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Jul 29, 2015
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
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3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
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Jul 30, 2015
I've tried downloading and installing Windows 10 via the System Update for the past 24 hours (I've tried it 5 separate times). Every time it gets to 84% overall, and 36% configuring settings, then goes to a black screen with nothing on it (including no cursor) and almost no HDD activity. This has happened all five times.
Windows 7 Ultimate 64bit SP1
Intel Core i7-2600 CPU
16gb Ram
AMD Radeon R9 380 Series
Single monitor
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Sep 12, 2015
Upgrading from windows 7 to 10, started install at around 10:30am and left it....around 2:30pm it started the large circle with the % in the centre, and again left it for another hour or so and came back to a black screen, no cursor or anything.
I waited until about 7:30 and still nothing and did a reboot by holding the power button down. On restarting, I get the windows 10 logo with the spinning dots, and then it cuts to black with no cursor. The CPU light does what it would usually do on startup, and when it first cuts to black but then the screen seems to change to a different black (if that makes sense?!) and the light only blips extremely quickly with a long period before it blips again
i know this is another update gone wrong post but I can't seem to find any with the same problem, just similar ones. I've read it can take a long time, but it's been nearly 11 hours and is very frustrating!
i'm not mega pc savvy, I get 2 options when I boot, and I've looked and there's no option for me to do a safe boot, or to revert back go windows 7. If I leave it on black screen for too long it automatically goes into sleep mode.
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Aug 23, 2015
I've been having some issues to get Windows 10 installed. I've got an ASUS ROG G20AJ desktop computer running an i7 processor and a GTX 760 graphics card. I got my Windows 10 update and everything went fine, and the installation process began. The problem is, when it gets to the 32 % of"Installating drivers and features", the screen goes black and I can only see the cursor. The installation process won't complete and it's been like 8 hours now. What should I do??
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