Installation :: Unable To Create Recovery Media
Aug 31, 2015
have a new dell inspiron 15-55580 with win 10 installed at factory. unable to create a recovery media drive using usb drive (16 or 32 GB). receive error message: a problem occurred while creating recovery drive."
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Jul 31, 2015
I originally purchased Windows 8 and upgraded to 8.1. I installed the Windows 10 upgrade via the downloadable Windows 10 Installation Tool and burning the ISO to a DVD. I understand that this will work to upgrade my system should I need to recover but will this still work after the 1 year free upgrade period? Also, how to confirm if the ISO downloaded via the Installation Tool will work as a repair disk to recover using a system image? If that's the case I would be content with that, as it's how I've always done backups since Windows 7.
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Aug 17, 2015
This worked for me a few weeks back. Today I am looking to try to reload Windows 10 on one of my desktop PC's that has just never been right after upgrade from Windows 7. I figured, trying a clean install is in order. The trouble is, as of today, the MediaCreationTool is not working for me. I get the same error on all 3 of my Windows 10 computers: "Setup couldn't start properly. Please restart your PC and try again." I can say that the mediacreationtool worked splendidly a few weeks back, but I have already repurposed that jump drive so the media is no longer in tact.
Specifically, the tools on this page are not working for me: [URL] ...
My PC's have always been real smooth, but now all three are just not quite 'right'. Mouse disappearing hear and there while I am dragging it. Pauses before I can type, etc. Just weird random anomalies that are far from normal.
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Nov 15, 2015
I am currently running Win7 Ultimate service pack 1 and am trying to create an installation of Win10 on a flash drive before I replace some parts inside my PC that will require an OS refresh. Unfortunately I am stuck at this screen.
I am sure my OS version is activated and I have extracted my windows key via Magical Jelly Bean finder but it rejected that key.
P.S. any PC stats linked to this account are a different piece of hardware
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Jan 6, 2016
What size usb drive do I need to create windows 10 recovery disk....
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Mar 10, 2016
While trying to create a recovery dish I get message that an error occurred and unable to create a recovery disk. If I uncheck backup system files to recovery drive it,creates the drive. Not having the system files will I still be able to use it to boot my pc if I need to. Originally Windows 7.
HP Pavilion p2 PC
Intel Pentium Processor G62OT
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Jan 23, 2016
I have a handful of questions and issues with "Create Recovery Drive"
1. How dose Windows 10 Recovery disk work? When I first tried to create a recovery drive, it specifies the drive size I would need. One said I would need a USB that would take up to 8GB, the other specifies 16Gb. Since USB drives come in it's denominations of 4,8,16,32,64,...., I got 16GB and 32GB respectively.
2. Does Recovery USB Drives need to be recreated once in a while as an update since system files are added to the USB?
I have three Windows 10 PCs I need to create Recovery Drives on each of them with system files inclusive.
3. New Del Desktop, arrived with Windows 10 (64Bit). It asks for a USB that would take 16GB, I inserted 32GB but it created a recovery drive that is 8+GB only. Why? I wish it would have asked for 16Gb so I don't have to spend to get the 32Gb USB. By the way, when I inserted a 16GB USB, it would not continue.
4. Dell notebook XPS, upgraded from Windows 7 (32Bit) to Windows 10 (32Bit). When I tried to create a Recovery USB drive, it asks for 16Gb USB. When I continued, it stalled at a windows that would not highlight the "NEXT" button. This button is grayed, so I cannot create a Recovery USB.
5. Third PC is a HP desktop I upgraded from Window 7 (64Bit) to Windows 10 (64Bit). The Create Recovery USB with system files did not work. When I started the recovery, it just kept chunning and chunning for a very long time and will not stop.
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Sep 1, 2015
So my sister's Windows 8.1 laptop's hard drive is broken... with her OS on it. I'm getting her a new hard drive (internal) which I will fit, but it seems pointless to buy windows all over again when she still owns it. I was thinking I could create a recovery drive from my pc (Win10) and install it on her new hard drive when it's fitted.
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Sep 13, 2015
I created ISO disks for both my 32 bit and 64 bit systems at the MS download site. If I use the ISO disk instead of the Windows Update method, does the install still create the W7 image in case I want to go back to W7 after installing W10?
Also, do I boot from the disk or do I go into the ISO disk and click on Setup?
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Oct 30, 2015
When I attempt to create a recovery drive, I get this message.
Recovery Drive
We can't create recovery drive
A problem occurred while creating a recovery drive.
What is the answer, as I have tried this several times.
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Jan 13, 2016
Is it possible to create a recovery partition or image on a PC, which could recover the PC using a Fn key during boot up ?
I have a PC with a recovery partition which is for vista, which is now obsolete now Imhave moved up to Windows 10 via Windows 7.... never want to recover to vista...
would love over to create my own recovery partition, where pressing e.g. Fn11 during startup invokes the recovery process.....maybe this is too difficult...there is a program called AOMEI OneKey Recovery which promises to do such, or so it looks...
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Aug 13, 2015
I have a custom built dual boot Win 7 64 bit OS. I got notified about upgrade availability and upgraded successfully with a minor glitch. (The monitor display went off with frequency mismatch. While I was searching the machine restarted automatically and voilla win 10 was up). It did few more restarts and I configured Kaspersky also to work. Overall it was working fine and restarts after enabling Kaspersky was successful.
However for the first time, I did shut down and system never came up. Its stuck in a grey screen of spinning wheel (GSOD? Grey Screen of Death).
Unfortunately I didnt create a recovery disk and now I can't do any action.
What I have tried
a. CTRL+ALT+DEL button works only once.. It shows 3 icons, wifi connectivity (connected to my network), accessibility option and restart option.
I have tried Shift + Restart - but no luck in bringing Safe mode..
So the only option for me is to either shut/ sleep or restart. I have tried all 3 - but always comes back to GSOD
b. Starting in Go Safe mode - I have read "tutorial" on Win 10 Go Safe mode.. None of the different options work for me as I can't see any display. I have tried using Shift + Restart but no difference.
c. I found other option is to have recovery disk. Unfortunately I didn't create one. I have seen the tutorial on "recovery drive".
What can I do?
a. Should i download win 10 ISO and try to boot?
b. Can I create a recovery disk from Win 10 preview PC ( 64 bit - from a friends pc)
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Nov 22, 2015
When trying to create Windows 10 installation media on a USB drive with media creation tool,despite having a 16gig USB drive plugged in and recognized by my laptop it's not being recognized by media creation tool..(refresh does nothing)
Question #1..does this USB drive need to be empty with no other files on it whatsoever?
Question #2..this USB drive was formatted in Windows 7 initially,do I need to reformat it now in Windows 10?
Question #3...Why the heck am I doing this on a relaxing Sunday afternoon??..??
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Nov 21, 2015
Does the Media Creation Tool create a bootable USB or DVD. If not how can I make it bootable?
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Nov 15, 2015
I am running Windows 10 Pro x64 that I installed as a full version (not from the free update, I purchased the full edition from Microsoft).Whenever I get a new OS I like to do a clean install so I used the Microsoft Media Creation Tool which I downloaded from this page. I used the Media Creation Tool to install the OS (wiped and created new partitions, installed the OS, etc.).
Now with this nightmare update they just released (Version 1511) I am having SO many issues. I would like to do another fresh install of this new version.If I use the Media Creation Tool again to create an USB installer will it contain this latest version (i.e. I won't have to go through the whole update process again)? Or does the Media Creation Tool only create a USB installer that contains the "base" operating system which will required updates all over again?If not, how can i create an installer for Version 1511 so that I can avoid the pain of updating?
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Oct 22, 2015
I did the free upgrade offer to Windows 10 from a Windows 7 Ultimate Dell T7500 with an Xenon motherboard. I am unable to create the "RecoveryDrive" USB from the utility: recoverdrive.exe.
I have google searched for solutions with no "direct" solution. I have upgraded 8 other windows 7 PC's to Windows 10. About half will NOT create the recovery drive. What is the recoverydrive.exe looking for, in order to declare a failure?
Finally, I find on this forum steps to download the windows 10 ISO, using that ISO to build a bootable USB. You are directed to have a Windows key. QUESTION: can this key be the one I have with the Dell Windows 7, to be used with a Windows 10 ISO?
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Mar 19, 2015
I am having a problem trying to get Windows 10 Build 10041 installed on one of my computers. I am getting an error message(see screenshot) trying to create the account on install. I do not have this problem on build 9926.
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Aug 19, 2015
what is the difference between buying a laptop with or without the recovery media USB? Im picking up a Sager NP8651 and the vendors all offer win 10 pro without and with a' 64 bit usb recovery media'
Is it just a thumb drive with windows on it instead of a disk? What do i get if i dont get it, just a disc?
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Sep 23, 2015
Am I right in thinking that after upgrading from Windows 8.1 to Windows 10, I should be able to make a bootable USB including a system image without having to copy install.wim from the downloaded media, placing it on the C: partition and setting the appropriate entry in ReagentC?
As I can only make such a bootable USB after performing the above steps, does this mean that if I subsequently delete the install.wim and ReagentC entry, I will not be able to effect a recovery from the hard drive alone?
Recovery media seems to be fussy about the type of flash drive I use. I can make the full recovery drive including the system image on a Sandisk Cruzer Blade, but if instead I try using a Sandisk Cruzer Edge of the same size, I can only make a boot USB without the image. Otherwise I get the message 'We can't create the recovery drive. A problem occurred while creating the recovery drive'. Why is this?
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Feb 10, 2016
I upgrade to windows 10 after a month of it being out. I still have the windows 8.1 recovery media I made for my system do I need to make windows 10 recovery media for it? or will the windows 8.1 recovery media work and will I be able to re upgrade if I ever have to use it after the free upgrade period runs out? System specs below ....
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Dec 12, 2015
I recently purchased a new Windows 10 laptop (HP), which I presumed is a 'clean install' and I'm mooching around looking into how to create a recovery disk. Anyway, when I go into control panel, underneath System and Security I see a link that says; Back up and Restore (Windows 7).I'm wondering why there's a reference to Windows 7 on my Windows 10 device?
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Nov 19, 2015
I'm running Win 10 Version 1211 (build 10586.11) - i.e. the latest build with the latest update.
I want to create a new recovery drive but when I get to the window that says "Connect a USB Flash Drive" and the process comes to a dead stop.
-I'm using the same 16GB thumb drive that was previously used to create a Win 8.1 recovery drive so it should be good
-The thumb drive appears in File Explorer and I can read and write to the drive so the system sees it
I should also mention...
-I have attempted this with and without "include system files" checked.
-I find it interesting that after a thumb drive is inserted, I don't have the icon in my system tray that I would normally select to eject the thumb drive.
Nonetheless, I can read and write to the thumb drive. I've inserted the same thumb drives in another computer with Win 10 build 10240 and I get the USB eject icon on my system tray
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Sep 8, 2015
Having recently upgraded to Windows 10 from Windows 7 I have tried to create a recovery drive to go on a USB flash drive. All I get, however, is the message " We can't create the recovery drive. A problem occurred while creating the recovery drive". I have tried a few times without success.
I looked at the Event Log and saw the following which, I believe, is related to the problem: Microsoft-Windows-CAP12. I.D.513.
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Sep 12, 2015
I am trying to create a system recovery drive on a usb stick using Create a recovery drive in Settings section.
But apparently I am missing many files such as winre.wim and install.wim as I keep getting error messages that I am missing files and instead am told to insert my Windows Installation dvd to get them. Since I have a Win10 Upgrade install from Win 7 Home Basic, I have no dvd install disk to either copy those files from or use as a rescue dvd, and I looked back at Win 7 files on another drive, and the .wim files are not in 7 either, as that was a Dell reinstall dvd (still have that), but no such files there either.
So can I get Mr. Gates home # in case I need to rescue my OS? My past behavior tells me I WILL need to rescue my pc sooner or later, & maybe this time I can be prepared.
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Aug 7, 2015
I upgraded to Win 10 Pro. I created a boot disc, repair disc. Now, I'd like to be able to recover from a system crash. How do do I create a recovery disc with the win system on it?
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Sep 21, 2015
Upgrade from windows 7 to windows 10 need to do a clean install ....
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