Installation :: Upgrade Stuck At Key Request
Jan 23, 2016
I have three computers in family that were given upgrades on the win7 family plan. One was just informed it was eligible for win10 upgrade. I think I made the mistake of custom install (for a clean install) instead of an upgrade and, related to other problems with windows update, I might have lost my activation on win7. Long story short, when I got to the point where win10 was installed and asking for a key I knew I had done a no no as, if I had done it correctly, I should not have been asked for a key. Of course I have no key but the win7 key and the install just sits there with no options but to input the key, which I don't have.
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Jul 30, 2015
I have done the update once, waited around 2/3 hours. i then reset my PC. i then did the update again, waited at least 5 hours. still stuck at 32% if there is a fix for this, i will do anything. i have a brother who did this update. My laptop is a pavilion 15 8gb ram radeon hd 7600g win 8.1
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Aug 2, 2015
I upgraded from Windows 7 to Windows 10 at the first opportunity on July 30 after registering with Microsoft. The upgrade appeared to progress smoothly and I was able to boot the computer to see the new desktop screen. However, very soon after this first boot, the computer asked me to restart to finish the upgrade. This I did and my computer has since been rendered unusable. Every time I boot, the computer gets stuck on the welcome screen. It displays the generic circular user icon, with my name written underneath and the word "Welcome" written underneath this. The animated "computer working" icon (the little dots which rotate again and again) is displayed next to this. However, it never goes away. I left the computer for 12 hours and nothing changed (the little dots kept on rotating all the while). The computer otherwise appears fine (ie. the multimedia buttons at the top of the keyboard work fine) but the OS cannot get past this screen, no matter what I do.
I have unplugged all USB devices. I have tried booting with the power cable in and out. I have gone into the Advanced tab of the setup menu and disabled (and re-enabled) things like Bluetooth and Wi-Fi top test if this makes a difference. Nothing does. As things currently stand, I am completely unable to use my computer and all my files are stranded. Several of them are desperately needed.
I have tried pressing F8 to boot the computer in safe mode, but this doesn't seem to work (it results in a back lit but otherwise black screen).
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Nov 28, 2015
Downloaded the iso and all seemed good , the compatible report said all was good . But now on the upgrade it has been stuck at 34 % for around 1 hr . I do have the circle with the little circles spinning ?
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Jul 30, 2015
When I got the windows ten upgrade notification this morning the while thing went pretty fast, but now for the past 7 hours, it has been stuck on a black screen with nothing but a white box I. The top left corner saying - Personalized Settings- setting up personalized settings for : Web platform customizations.
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Mar 11, 2016
I've trying to update an Advent netbook to windows 10 from 7. It's been a hassle all the way with hangs on 'checking for updates'. However, I got through that but now it's stuck on 'Get going fast' screen.
I had selected 'use express settings' and now it's stuck on that screen. The mouse still works but nothing happens. I left it on all night. It's still on the 'get going fast' screen.
If I reboot (even remove battery) I get the initial advent boot screen but no bios info. Del, f12, f11, f2 etc do nothing. The blue 'win 10' logo appears briefly then back to the 'get going fast' screen.
I also tried the usb flash drive that had the old os on it but it won't boot from it despite that being the initial boot setting in the bios. Has win 10 bricked my netbook?
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Mar 2, 2016
Last night I finally decided to backup all of my files on my Windows 7 desktop machine and wanted to do a clean install of Windows 10 (I had been wanting to reformat for a while, this seemed like a good time to do it). I noticed after starting the free activation of Windows 10 (through Windows Update) that it would only update to Windows 10, so I let it proceed.Once 10 finished and booted up, everything was great. At this point, I went into settings and chose to Reset this PC, and made sure to select only to remove files - not fully clean the drive.
After being stuck at only 2% for 4 hours, I decided to give up on the reset completing. I turned off my desktop, and then downloaded the Windows program that creates the installation on a USB drive from my laptop. Once completed I inserted the USB drive into my desktop and installed Windows 10 as a clean install without any issues.After all of this, I cannot activate my Windows 10. Is my only option to use my old Windows 7 installation/key to do another clean install, then go through the Windows 10 update again?
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Nov 18, 2015
I downloaded Update to Windows 10 (from windows 7) and everything appeared to go well. Got the "Welcome" screen and chose my "Settings" preferences. Then the screen started flashing and all it shows is a banner across the bottom that shows a blank Microsoft logo in bottom left, next to it a box that says "Search the Web and Windows", a small icon that looks like a printer( midway across the banner, and a small icon that looks like a Menu icon in the bottom right. Then under the cursor is the dreaded "spinning blue wheel" thing. This whole banner and the icons just keep flashing. Been doing this for hours now.
If I do an "Alt+Ctrl+Delete", it pulls up the usual options but when I ask for a "Restart" or "Shut Down" and follow it with a reboot, it just goes through the start up/welcome process and then stalls at exactly the same place.
How do I get my computer back? I can't get online or do anything at all with it. Can't go back to 7 or to history or anything. It's just stuck at this useless screen.
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Aug 6, 2015
My windows 7 PC was hard to start and restart and I needed to try 10 times or more before it worked (then I didn't restart it for days).
I managed to upgrade it to Windows 10 hoping that it will cure the problem BUT still it is a problem to start.
I checked everything and used every tool possible on windows 7 and windows 10 but nothing worked. (ccleaner and others failed)
So now I have a windows 10 PC that doesn't want to start easily.
After upgrade to windows 10 I GUESS that all driver files have been changed ?what else could it be ?
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Feb 10, 2016
I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop.
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Sep 20, 2015
Current situation: MS SP2 that does not boot, and the ssd is not formattable because it seems locked (same lock as when you hibernate the pc)
I tried to upgrade from W8.1 to W10 with the upgrade tool in Win8 on a MS Surface Pro 2.
The computer hangs on 56% so I reboot. It tells me "the installation is failed, so go back to win 8". I accepted.
From there it showing infinitly "Restoring previous windows version".(It shown in dutch, so maybe it a bit different in English.
It is in this state for a month now and I tried everything listed below.
I tried creating a Win 10 disk, and do a fresh install from there. Result: Cant get the drive to boot
Tried creating a Win 8 disk. It boots, but it won't let me format my C-drive. It seems to be locked because it failed the recovery to the old Win8 install. I can remove all the partitions, but it gives an error when I try to install on a newly created partition. After a reboot, all partitions are back.
I tried booting to command prompt with windows 8 usb disk and remove the partitions with diskpart. It failes the format command. "attri disk" does not show read only
I tried an ubuntu live disk. It does not show my NTFS partitions
So the problem is: I can not access my data, but I accepted it is lost (and I copied some things via command prompt)I cannot get into windows. It wont let me install windowsI cannot format my harddrive. I can not remove the harddrive because I cant open the tablet without breaking it.
One of the things I thought is to make a USB with win10 running on it, but most of my flash drives are to slow and booting from a Sandisk extreme 32gb seems impossible.
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Jan 21, 2016
System: i7 950 X58A-UD3R Rev 2.0 16gb Ram GTX760. Pretty sure it's a Samsung 250gb SSD.
So I upgraded W7 to W10 via iso. Install made it all the way.
On reboot it's now suck on the black background, windows logo and spinning dots.
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Dec 3, 2015
I got an error message. saying "Either there is no default mail client or the current mail cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client". I check the outlook option and it is set to outlook as a default program. I also went to default program in the control panel and that is also set to outlook. When I open a saved mail on m computer with an extension .msg it will get that error message.
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Aug 4, 2015
I am running a Win 7 Pro laptop. Today when I tried to run Win 10 upgrade, it gave me the error, Multiple IRQ Compete Request, then it revert back to Win 7.
I tried going through Device Manager but so far there's no error.
The other odd problem I have is that when I click on the Get Win 10 icon (sitting in my notification bar) and then click on Ok, Let's Continue, I will get the error, 'Window Update has stopped working'. Then the whole thing crashes.
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Sep 21, 2015
I have a USB port on my motherboard that never worked. I had the problem with Windows 7 complaining about it, but something I did got Windows 7 to be quiet.
Now I have Windows 10.
Action Center is popping a steady stream - and I do mean steady - of "USB device not recognized."
Device Manager refreshes so often it is hard to right click on things because of the refreshing.
The item is listed as "Unknown USB Device (Device Descriptor Request Failed)." It alternates between these 2 error messages.
Device status: Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Device status: Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
A request for the USB device descriptor failed.
Here is my USB list:
Universal Serial Bus controllers
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A34
[Code] .....
Things I have tried:
-I am using regular boot. I am not using quick boot.
-I have disabled the driver.
-I have uninstalled the driver.
-I have uninstalled all of the host controllers above and allowed them to reinstall.
-I have manually reinstalled all of the host controllers' drivers above (by using the default driver).
-I have turned off the PC and unplugged it.
Annoyance reduction:
In Sound, I have set Device Connect and Device Disconnect to no sound.
I have tried turning off Action Center notifications for all apps, but don't like doing that because that also prevents other notifications that I do want. Also, when I do that the old gray symbol for a device connection problem starts showing up in the notification area.
I have tried turning off Action Center notifications for all apps and then turning it right back on. The problem goes away for a few minutes.
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Oct 22, 2015
I have a USB device (X.Vision PCDVB-3100) It work properly in Windows 8 and Windows 8.1 But now in Windows 10 when I connect it to USB port, The Windows give me this error:
Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.
How I can solve this problem?
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Jul 29, 2015
Fresh install of Windows 10 and the last driver I need to sort out is the above.
I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.
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Feb 23, 2016
When I open my email account from my browser I am taken straight into my emails without having to put in my account name or password. I always sign out. I never check the "keep me signed in" box. But this invariably happens. Surely there should be some security measure to prevent this as it seems to leave the system open to hackers.
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Jul 29, 2015
Windows 10 stuck on preparing for the upgrade. How long should this take? Its been like an hour and its still "preparing for the upgrade"...
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Oct 6, 2015
Upgrade from 8.1 to 10 seems to be going OK, (on almost new laptop), until screen appears "checking updates".
After over two hours I gave up, and retried following day - same result !
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Dec 8, 2015
I am one of pioneer users of windows 10. Now I was suggested to upgrade to PRO version. Trying to do so the process was very long and was stuck at 47% of it...after few hours switched off my PC. Lucky after 5 min computer managed to restore my last version....I didn't give up and after few hours tried again and reached same point of 47% done..
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Aug 9, 2015
I am upgrading from Win 7 64 bit to Window 10 via the upgrade notification in system tray. It has been sitting on 92 % (configuring settings 69%) for about an hour. Is this normal? Or is it stuck? And if its stuck, what do I do. Can I reverse this upgrade back to Windows 7?
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Aug 11, 2015
I recently decided to upgrade from Windows 8.1 to Windows 10 and reserved my upgrade. I got my notification recently and started to update today.
But for some reason the update wouldnt Install and it kept giving me errors and saying that another update was in progress even though there was none.
I was confused so I decided to restart my computer only to arrive at a screen saying "keep your PC on until this is done. Installing update 1 of 1"
It has been stuck on that screen for 2 hours and im not sure what to do. My HDD indicator light is flashing but not very often.
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Aug 6, 2015
My windows 7 PC was hard to start and restart and I needed to try 10 times or more before it worked (then I didn't restart it for days).
I managed to upgrade it to Windows 10 hoping that it will cure the problem BUT still it is a problem to start.
I checked everything and used every tool possible on windows 7 and windows 10 but nothing worked. (ccleaner and others failed)
So now I have a windows 10 PC that doesn't want to start easily.
Do you think that the problem can really be a driver ? After upgrade to windows 10 I GUESS that all driver files have been changed ?
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Aug 25, 2015
So earlier today I started to update my Nextbook 8" tablet through windows update. Since it didn't have enough storage to perform the upgrade, I was prompted to use an SD card which I did. The update downloaded fine but now the progress bar has been stuck in the same position for over 2 hours at the "preparing for installation" stage. If I restart the tablet will the upgrade start from scratch?
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Sep 17, 2015
During the week i had the windows 10 upgrade install onto my Toshiba Satellite laptop that was running Windows 7. Windows 10 did open but then crashed as it was booting up stuck in an error reboot loop. So i tried to restore the previous version of windows and it has been stuck in the boot cycle ever since. It will run a continuous loop restarting the process every 10 mins. I can't get it ti get out of this reboot loop. What to try and get my laptop up and running.
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