Internet Keeps Dropping Out
Aug 4, 2015
We have a Dell Studio XPS 8100, connected to our router with an ethernet cable, and so far the internet connection has been great. However, after upgrading to Windows 10, the connection kept dropping out after a while, a youtube video would get stuck at a certain moment for example.Resetting the router only works temporarily, the cable is connected in the right way, there don't seem to be any new drivers that need to be installed. After troubleshooting the issue seems to be ''Default getaway not available''
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Oct 2, 2015
I don't know if this is a 10 problem or computer problem. My internet will drop every few hours while I am using it. I originally thought it was my cable provider, and most of the time I rebooted my modem, and this seemed to correct the problem. Then I just rebooted the computer and it also solved the problem.
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Sep 17, 2015
Initially windows 10 was running fine until suddenly (I'm using Chrome) errors such as "DNS_PROBE_FINISHED_NO_INTERNET" started occurring, while periodically the wifi kept disconnecting . After searching for and following some solutions this issue was fixed however now the internet is very slow. Admittedly I'm not technically adept at all however I believe something I changed may have made the wifi slow. I did the following things:
- Cleared chrome's cache
- Changed the DNS to google's 8.8.8.8 and 8.8.4.4 (which I am currently using) from the default (IPv4)
- Tried to update network adapter drivers (said there were no new versions when using the 'automatic search')
- Used cmd to run commands such as "ipconfig /flushdns"
- Tried performing a clean boot
- Also followed these instructions [URL] ....
On [URL] ... download speed is 0.39mbps. Upload speed is 3.75mbps. Ping is 8ms. I use fibre so previously it was very fast.
If this problem can't be resolved I'll just have to go back to windows 8.1, the internet is unbearably slow.
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Jan 18, 2016
I have wifi on 4 devices, I can be on the web and my laptop keeps dropping wifi I have to keep clicking on connect but sometime when I put my mouse over it it sometime connect.
windows 10
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Dec 1, 2015
Something strange is happening to my surface pro 3 running windows 10 Pro 64bit. At first, I was trying to surf on the net and received something like server connections timed out. I then checked on my wifi status by hovering my mouse over the wifi icon at the system tray and it said "internet access". This is usually a good sign. But still unable to load any external pages on the firefox browser.
I then had to run the diagnosis over the wifi network and the wifi came back alive. By the way, by disconnecting and reconnecting the wifi wouldn't fix the internet connection issue.
After 3 minutes or so, the internet was down again. I had to run diagnosis over the wifi network and it worked again.
After this, I tried to check to see if there was any updates that I need to install. I found that it's in the middle of downloading "upgrade to windows 10 pro, version 1511, 10586". This is the latest major upgrade from Microsoft.
By now, I kinda got tired of running diagnosis on the wifi network. I got to hook it up with the ethernet wire connection. Now, I can access the Internet and the windows update started downloading without any interruption. But I can't rely on the ethernet cable for the stable internet connection.
My question is would this wifi dropout issue be caused by this windows update download. By the way, I have also disabled Hyper-V on this machine.
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Aug 4, 2015
My Surface Pro 3 keeps dropping 15 minutes and getting behind. So far I've caught it twice, and both times it was just about 15 minutes behind. I'm trying to find the settings to sync with an NIST time server, but can't seem to find it. Is it gone?
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Jan 4, 2016
So I've used Windows 10 for about 6 months now without any issues beyond a game or two not working, which usually have obvious solutions or unofficial patches. This one stumped me though.
Basically, all play buttons stop working randomly, as well as audio dropping out and sounding robotic, as if slowed down significantly, upon returning.
Some background, this issue began a few days ago, after my third monitor broke. I won't go into that, as it shouldn't matter, but after it broke and I unplugged it, the issues began to arise. I was attempting to edit something in Premiere Pro when I noticed it first. The preview window would not play, although the play icon would turn into a stop icon. I didn't think much of this, but decided to test something else by making a new project and putting some other footage in. This worked. I assumed that the issue was with my SD card, as the other footage was gameplay recorded directly from the PC, whereas the other footage was taken from my camera. I rebooted, and the issue was gone... for a bit. A little bit later, the same issue occurred. This time, however, no footage whatsoever would work. Even YouTube wouldn't work. The only software that could play video was VLC. I did have this issue before, I believe sometime in November. That time a reboot fixed the issue for months.
Later I began to notice other issues. Audio would drop out for a few seconds, no matter what was playing. Spotify, YouTube, Premiere, everything. Sometimes it would come back normally. I've checked my interface, and it appears to be fine (it's a Focusrite Scarlett 2i2). Sometimes audio comes back robotic, like it was slowed down by editing or by using the speed option in YouTube. I've never had this issue with Windows 7.
I've reset to a slightly earlier build of Windows, but it hasn't worked. Since I've had 10 for more than a month I cannot revert to 7 without a clean install, which I'm hoping not to do, mainly because a clean install would obviously be terrible since I'll have to reinstall everything, but also because I do like Windows 10, and have had no issues so far.
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Oct 14, 2015
But I'm currently browsing the internet and typing to you.
In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in -
e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.
It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-
The system is up to date. No driver updates available.
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Mar 4, 2016
Working on desktop Lenova computer. I was updating the computer drivers when one of the drivers froze, I click on cancel. I tried the internet and it stated No Internet Connection. I went into Device manager and did the unthinkable. I deleted everything inside the Network Adapters, including the words Network Adapters. In other words, no Network Adapters are showing in Device Manager.
First, I would like to know how can I replace the words Network Adapters in the Device Manager menu, and download the two adapters that were there in the beginning. Lastly, how to get back the Internet to work again.
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Feb 10, 2016
I am on Win 10 and can only access the internet with Firefox. When I try to connect with Edge I get the error message "Hmmm, we can't reach this page" and if I try through Internet Explorer I get "This page can’t be displayed". Chrome seems to work along with Firefox, but both will freeze quite often.
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Aug 3, 2015
I have a gaming pc. Core i7. Gigabyte Sniper 5 motherboard with wireless lan, ethernet and intel ethernet. So 2 lan ports and a wireless connection. My network and internet is working on my mac iPad and phone. But for some reason on my pc it is showing that the connection has internet access but no apps will work. Skype, steam, origin, i.e, chrome. I have tried everything. I can use a personal hotspot via bluetooth with my phone to the pc as it has bluetooth as well and then the internet works with no problem. I am guessing it is a hardware issue ? I have uninstalled and reinstalled the software but it is not working.
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Sep 10, 2015
I recently updated my computer to Windows 10. It can connect to my WIFI but it has no internet access and it says 'limited'
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Jul 31, 2015
I am having a big problem with my internet connection going down since I upgraded to Windows 10. It went down 4 times in the last hour and having to reboot to get it back is not the solution. Device Manager shows I have a Broadcom Netlink (TM) Gigabit Ethernet adapter. I have tried using the software update link for the adapter and it says I have the latest software but I am not sure if that is correct and I don't have a clue what driver I would need to update the adapter. When my internet connection goes down my WIFI connection is fine and I can connect to the internet with my mobile devices. My current driver according to device manager is 15.6.1.2
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Sep 3, 2015
After updating to Windows 10 I cannot sign in to a Microsoft account, look at the Store or do anything that requires connection. I initially thought it was something wrong with my connection to the WiFi but my browser can connect and download from the internet fine and I am writing this on the same laptop.
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Aug 10, 2015
I recently downloaded windows 10 from windows 7, i get internet access but nothing on the computer is able to use the internet. The only thing that can is this edge explorer.
I uninstall my bulldog software and this didn't make a difference. Wifi is not recognized either.
My other devices work fine with internet, i reverted back to windows 7 and the PC uses the internet fine.
Other Issue - My laptop was going to have the windows 10 upgrade but the download cancels itself after so long even though it is a fairly new laptop.
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Sep 12, 2015
I recently updated from Windows 7 to windows 10 and now i can't connect to the internet. Someone suggested i update my network adapter driver but i can't do that without an internet connection
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Jun 12, 2015
So today I've successfully Updates my PC running win7 to win10 TP and so far its working fine there's no issue except I can't connect to internet using my 3g Dongle or via any USB stick (providing internet).. I don't know if its Driver problem or something else .
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Mar 14, 2016
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Jul 29, 2015
I updated Windows automatically on my laptop the got the error msg. i use a lan cable to connect to internet, but a error message comes up 'A connection to the remote computer could not be established'
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Aug 3, 2015
How to pin internet site to Start?
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Oct 2, 2015
Using windows 10 on a Surface 3. I've tried to download several programs from the internet using chrome and the explorer that comes with windows 10.
It will show were it downloads and says it is complete, but it will not open and run the program. It just disappears . I have went to downloads and tried to run it as administrator. Then it will pop up with a error code, Windows can not find the download make sure you typed the name correctly.
I'm not sure when this started, but when I first switched over I had to download iTunes 2 times which went through. Now nothing.
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Feb 10, 2016
Ever since I got my computer (which came with Windows 10), I've had trouble connecting to the internet. Every time I shut down and start it up again, it's never online even though I'm using a cat 5 cable hooked directly to the source. My laptop can connect wirelessly, so that's how I know my internet is fine, but it's a Mac (which I'm currently using) so it's a completely different OS.
Usually if I went into the command prompt and did ipconfig /release then /renew, it fixes it, and I'm online. But ever since doing a recent Windows Update that trick doesn't seem to be working anymore. I.E. ipv4 and ipv6 are enabled, tried turning off Firewall temporarily to see if that was the issue, tried uninstalling antivirus software.
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Feb 23, 2016
When I used to use XP I could see a little yellow warning when it drops out. Now with win10 all it shows is a little white wifi connection symbol and it says it's connected to the network.
How can I have a monitor to see if my internet is connected in win10 NOT JUST THE WIFI NETWORK!
I solve one problem and another pops up to slow me down for half a day looking for solutions. I don't have a reliable connection any more, it keeps dropping out. I need to know these things because if I'm half way through a forum message or email then when I press send I lose the lot and have to type it all over again after refreshing the browser. I just need to know when it drops out so I can copy everything I've typed into the clipboard before I hit send.
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Mar 6, 2016
Have a stand-alone desktop, used for security work, not ever connected to internet. Any way to load Win10, which company would like me to do?
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Aug 9, 2015
Ever since build 10130, Windows Search claims to not have access to the internet, yet my laptop DOES. I checked if my internet wasn't kidding me by searching up random shit on Google Chrome, and it turned out that god dam Windows Search was lying. I DID have access to the internet. Plus, when I try to search for an app on my PC, the Search Menu's background is just blank- nothing shows up! Tons of updates later- the problem still exists. I hope I'm not alone.
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Jan 16, 2016
When I'm using skype I can't do anything else. That is to say, when Skype is in use I can't access anything else using the internet.
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