Just Backlit Black Screen After Upgrade
Nov 23, 2015
I recently bought a refurbished Dell E6410 laptop running a new copy Windows 7 Home Premium. I did not get any discs with the purchase. I activated the Win7 copy with the provided product key and did all the updates. Then I received the invite to upgrade to Win10...which I accepted and installed it. Since then, I am unable to display Win10 (except once...more on that below). I don't get a black screen, instead I get a backlit black screen. Pressing F8 several times at power up does not work.
If I reboot the laptop 3 times, I get the blue Recovery screen with the error code 0xc0000001. My options are to press F8 for Startup Settings or Press Enter to try again. If I go into Startup Settings, I can get the 3 options for Safe Mode (as well as 7 other options). Even in Safe Mode with Networking, I cannot get to a Recovery screen. If I do the Press Enter try again, it goes back to the backlit black screen.
I came across a post on some website that suggested attaching the laptop to an external monitor so I attached it to my 40" Samsung TV using a VGA cable. Much to my overwhelming surprise and shock, up pops Win10 on the TV asking me to log in to Windows. I did and then it asked me to go through the wifi setup which I did successfully. I had a functioning version of Win10...only on the TV though. I went into settings and did "duplicate" screen so Win10 would show up on the laptop. It didn't. I did a Restart ...huge mistake!!!
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