I have a HP Pavilion 15 laptop that I bought in January this year. I had no problems with this laptop at all until I updated to Windows 10 and still don't for the most part.
When I attempt to shut down, hibernate or sleep my machine it goes to a black screen with the power still on, meaning I hold the power button down myself to switch it off (which is not good for it) or wait until it runs out of battery (also not ideal).
I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.
When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.
This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.
Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.
When I first recieved my laptop, it was running Windows 7. I did the Windows 10 update, but found the boot time to be slow, so I installed Windows 10 from scratch (well, kind of. I left my Linux partitions [Which I installed long after I got the laptop but before the Windows 10 update] untouched). That's when I first noticed the problem: Whenever I tried to shut the laptop down, it would go through the motions, and then I would be stuck with the laptop monitor turn off but the laptop still running. I can't use fast boot or hibernate at all unless I cancel it out by taking out the power and battery and hold the power button for a minute.
View 2 RepliesSince upgrading to Windows 10 Pro, I remain perplexed about this one issue that is plaguing my system:
Almost every shut down is reported in the Windows 10 Reliability Monitor as the computer was not shut down properly. This happens on both shut downs and restarts using the Start - Power options. The only time this appears not to happen is after a restart after installing updates.
I first saw this after an upgrade install over Windows 7 Pro. I then installed clean using a USB ISO and I ended up with the same thing. I then installed from a Microsoft original Windows 10 Pro DVD and again, ended up with the same thing.
This happens before I install any software at all, including antivirus. The system appears to run fine and there is no error message on the next boot to say that the system was not shut down properly. It is only apparent when checking the Reliability Monitor. It currently has so many failed shut down reports that it is tracking around 1 on the graph since day one.
I ran sfc /scannow and there are no integrity violations. My Device Manager shows no problems. Msconfig shows the system is set to Normal Boot.
I did not use the Mother board CD to install drivers as many of them are outdated and probably incompatible with Windows 10 anyway. I installed the most current drivers on the Asus website. I have the most current driver for my graphics card off the Nvidia website. Same with my Logitech G110 keyboard and R.A.T.5 mouse - the only other items plugged into the PC. I do have the Corsair H100i CPU cooler attached also but I don't think that requires a driver? Anyway, I did install the Corsair Link software and it also made no difference.
I am thinking that this is a hardware issue related to a missing or incompatible driver for the motherboard which is an Asus Hero Maximus VI [ROG]. It can't be a fault with Windows after three install's from different media. It can't be a fault with any software on my system as it happens on a brand new install of Windows.
I have a laptop ASUS Zenbook UX303LN. I made a clean install to Windows 10 and now it doesn't shut down properly.
When I shut it down, the screen goes black, but the power light remains on and I have to shut it down manually. Also, I sometimes cannot restart it when it goes to sleep and I also have to shut it down manually. This doesn't happen everytime, but most of the time. I previously had Windows 8.1 and did not have this problem. Actually, I'm considering changing back.
The OS and drivers are all up to date.
I have research this issue and the most common fixes are: Uncheck the "Turn on fast startup (recommended)"Use a shortcut for "shutdown /s /t 5"
I've tried both and the problem remains.
These are the videos / articles I've found on the subject:
How to fix windows 10 shut down problem (Youtube video)
How to create a Windows 10 shutdown.exe (shut down fix) (Youtube video)
How to fix Windows 10 sleep problem (dead sleep) (Youtube video)
Fix: Laptop Won't Shutdown in Windows 10
Windows 10 doesn't shut down properly
Ever since install..all 3 pc's have been acting weird....won't sleep or shut down properly, random crashes, go away 30 min. and when I come back, all my icons are huge...???? and just now my Desk Top just powered off and it's completely DEAD!!!. No lights on the MB, nothing. It's like it's a goner....Since this pc prior to W10, ran flawlessly.
View 4 RepliesMy laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart.
I have already done this to try to stop it: In the elevated command prompt, copy and paste the command below, and press Enter.
powercfg -h off
My HP notebook was working perfectly with windows 8.1. After upgrading to windows 10 it is not shutting down properly. Power and wireless buttons are still glowing and battery is also consuming. I need to press the power button at least for 4 seconds in order to shutdown completely .
View 2 RepliesI recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work.
View 7 RepliesI recently started trying out Windows 10. It's buggy and frustrating, but it's still in preview mode, so... That's expected.
Nothing was working when I installed build 10074 off disc, so I installed build 9926 off a disc (I got the iso from MSDNAA, I'm a programming student) then upgraded via settings to 10074.
During the upgrade, my laptop started resetting, normal. But halfway through, the resets stopped working.
The screen switches off, the cd drive switches off and the hdd activity light switches off, but the power stays on, and the fan keeps running. It also doesn't switch off on shutdown either.
I finally have a working version of Windows 10, minus Cortana and Spartan (I'm in Aus), but now my laptop won't shut down.
Could it be drivers? Is it OS interference? Is there a way to fix it without uninstalling and re installing Win 10? I really cbf going through all that again...
I recently started trying out Windows 10. It's buggy and frustrating, but it's still in preview mode, so... That's expected.
Nothing was working when I installed build 10074 off disc, so I installed build 9926 off a disc (I got the iso from MSDNAA, I'm a programming student) then upgraded via settings to 10074.
During the upgrade, my laptop started resetting, normal. But halfway through, the resets stopped working.
The screen switches off, the cd drive switches off and the hdd activity light switches off, but the power stays on, and the fan keeps running. It also doesn't switch off on shutdown either.
I finally have a working version of Windows 10, minus Cortana and Spartan (I'm in Aus), but now my laptop won't shut down.
Could it be drivers? Is it OS interference? Is there a way to fix it without uninstalling and re installing Win 10? I really cbf going through all that again....
I have an HP laptop. I upgraded from Windows 7 Pro to Windows 10 Pro.When I click the Shut Down, it looks like it will, but loops back on back to my Desktop. So then I just hold down the power button to shut down. I always try to click the Shut Down first.I haven't had any start up problems, but I'd like to be able to shut down properly.
View 4 RepliesSince I've upgraded to windows 10 a couple weeks ago, I've come to notice in the last couple days that when I press shut down from the start menu, typing shutdown -s -t 0, etc. it does not completely shut down the computer. It starts to go through the process, it says it's shutting down, monitors turn off, but the power light stays on and it just restarts. I have only gotten it to shut down correctly about 85% of the time through the login screen and pressing and holding the power button (which I know I should refrain from). I am completely up to date on windows. I have not made any hardware changes since my upgrade to 10.
This issue has also now come up on my Lenovo G50 laptop. Same shtick, says it's shutting down but ends up restarting, never shutting down completely. I also have since reverted to Windows 7 on my desktop and have no issues. I have unchecked the hybrid shutdown box on my laptop.
When I go to Start -> Power -> Shut down, it displays the "Shutting down..." window, then the screen goes black, but the laptop won't shut down completely. That is, the WiFi, Bluetooth and Power (light bulb) indicators are still on (and the battery indicator too if plugged), and I have to force (power button long press) the laptop to shut down. I can also shutdown the WiFi and Bluetooth devices using the keyboard at this stage (with FN button). And if I keep the laptop this way long enough (unplugged), my battery will be completely drained.
I recently disabled Hibernation (cmd admin -> powercfg/h off) so I suspected it to be the culprit. So I enabled hibernation again (cmd admin -> powercfg/h off) and my laptop was shutting down as it should. I then disabled hibernation again and the problem came back. I also figured it might be something to do with my power plan so I reset it (Power options -> Change plan settings -> Restore default settings for this plan),
After installing Windows 10? It works great, but will not turn off. I close it and it is still running and I can't get it to start back up until I remove the battery and plug it in.
View 1 RepliesThis happening right after i instal 10 on my laptop. Its about 5-10 mins after my laptop sleep then its shut down automatically.. And i believe there is nothing problem with power & sleep settings.
View 1 RepliesIf I press the shut down button my laptop goes to the "Shutting down" screen then the display turns black, but it doesn't shut down. My connected mouse's lights turn off but I still hear the CPU working, the fans spinning and the laptop light that shows that it's turned on is still on. This problem started happening since 2 days ago.
View 1 RepliesI have a strange problem in my laptop. Yesterday I charged my laptop to 100% in the night and when I woke up in the morning the laptop was showing red light indicating the low battery. I wonder how the battery drained so quickly overnight while the laptop is shut down?! And this is not the first time its happening, I am facing this problem after I upgraded to Windows 10.
View 24 RepliesMy laptop is not recognizing my password. I have gone to Microsoft website several times and changed but laptop still not recognizing it. Only one user on my laptop...purchased year ago and went from 8 and recently uploaded 10. Month ago forgot password and went to account.live.com /password/ reset and had no problems resetting and logging on.
View 2 RepliesMy laptop has been running windows 7 very successfully and after being prompted numerous times to install Windows 10, I went ahead last night. Had no problems with the installation, however, on attempting to close down, the laptop would only turn-off after closing the lid which is not a problem, but after about an hour or so, it turned on automatically again without me touching it. It looks as though it only goes into stand-by. I have not found a solution to the problem - the result is flat battery when I tried to use it today. What is the solution?
View 3 RepliesOk so I'm not sure when it happened but I was still on windows 8.1 at the time. I'm now on Windows 10 and I can still not zoom with the touchpad on my Laptop
Now its not the end of the world as if I use a mouse I am still able to zoom. but this has been bugging me and I have looked online and cant find anything.
I have opened mouse properties and then gone onto device setting and clicked setting and there is no option for zooming where is should be.
I have Synaptics TouchPad V8.1 on PS/2Port.
I think this is the latest version. I cant seem to find anything else.
I have an Acer Aspire V5-573G, recently upgraded to Windows 10 a few weeks ago. Was using my laptop this morning just fine but tonight when I turned it on, I get to the password log in and I can't type in my password.
I can still move the cursor around the screen and go back to the screen displaying the time/date before the password log in screen. I just can't type in my password! Nothing happens.
Also the little icons in the bottom right corner are dull, the clock symbol and the power symbol, although the wifi symbol is highlighted as it's connected. I've unplugged all external hard drives and even turned off my wifi.
I would like to revert from windows 10 to windows 8.1, as I install a preview version of windows 10 which has a so many bugs and due to that my phone is getting hang and unable to use lot of features
View 1 Repliesi upgraded my laptop from windows 8.1 to windows 10 single language home edition .after the installation brightness control key is not working and also on the right bottom of the screen from the battery option the brightness option is disabled (m not able to select it ). how to fix this bug m using HP notebook
View 4 RepliesDue to corrupt windows files my pc is unable to start. i am able to go into the bios, but after that it will freeze on the windows logo during start up. i have made a usb windows 10 installer and tried to start the pc up using that as my hard drive (went into bios and changed it to use that as my hard drive) but it still freezes on the same screen. I even unplugged my hdd and booted up but the same thing happens so I don't believe the problem is with my hd.
View 1 RepliesSome weeks ago I converted to win10, I did not like it so I reverted to win 7.I like windows media centre which I use a lot. I also found in win 10 that my home movies which are mod files did not convert properly ie the thumbnails did not show what the content was.The upshot is that I lose on the conversion.I read recently that Msoft are going to force convert in the future and I do not want that to happen.What do I have to do to get them to respect my wishes?
View 1 Replies
